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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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I ordered the above t-shirt for my husband's birthday. It was promised by May 24th. I did not receive the shirt until May 29th and his birthday was on May 26th. I did not have a valid tracking number and although customer service couldn't have been nicer, they expected me to pick up the slack and track the package at my post office. This isn't my responsibility and if I could have tracked it via a valid tracking number, I would have done that. The shirt is of good quality, we both got a laugh out of it, but it sure would have gone over well at the luncheon I planned for his birthday. Oh well, I hope this is the biggest problem I run into for the rest of my life.
I've order two shirts. Both are comfortable and look great. The first shirt arrived right when I was told it would be. The second shirt arrived even before I was originally told it was going to be shipped. Overall a great experience.
Not enough postage paid so item has been taken to a post office 30 miles away from my home and I need to pay £11.10 upon collection for customs and handling charge. A total of £20.
In my initial review I stated the chemical odor was overwhelming. I use high quality laundry soap it lost the majority of the smell after one, but went ahead and washed again and then was happy to rock this shirt -
Tee shirt arrived on time but chemical odor was overwhelming. Throwing in wash tomorrow - hopefully dont have to return because I like the print but wont wear it if the smell isnt out of
It -
Absolutely luv my shirt & I did get it quick. However I have 2 send it back bcuz it's not the size I ordered.
We're sp sorry to hear that you have received an incorrect item and we're happy to help! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Ordered 2 items, only 1 arrived. Response: "I have checked your order #### HEARTBEAT - Ltd. Edition" campaign, unfortunately, orders from the Europe region, including yours, were shipped via a non-tracked service, so I can't track down the package for you". A tracking # was supplied and USPS indicates "No Status Available". Advised to go to USPS facility and check if in customs. This is nonsense! Business should not be conducted if there is a known problem with the supplier.
We are so sorry that you have not received your second order! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US, we will be happy to further assist. Thank you.
IVE BEEN A CUSTOMER OF TEESPRING FOR SEVERAL YEARS... THEY HAVE A AMAZING SELECTION OF SHIRTS AND TANK TOPS WITH AWESOME & BEAUTIFUL DESIGNS. THEY HAVE NO PROBLEM WITH RETURNS ( ESPECIALLY WHEN I AT TIMES HAVE ORDERED THE SAME DESIGN) TEESPRING IS ALWAYS VERY GRACIOUS IN CUSTOMER SERVICE! GIVE THEM A TRY, YOU WONT BE SORRY YOU DID. THE SIZES ARE SPOT ON TOO! AS YOU CAN TELL I AM A VERY LOYAL CUSTOMER OF TEESPRING... HAVE NEVER HAD ANY PROBLEMS WITH ANYTHING
I really liked my shirt I bought from tee spring it was a little larger that I expected but other than that it's a super quality print and great colors I love my shirt!
Order the Ride for Pie tee shirt in NEON green. It is not, more like Pea Green. Would not have purchased know this.
The quality of your prints is such that I am content knowing that in time they will fade. But for the present, up until October, they should do quite well. A friendly suggestion, not criticism by any means. Vets do not necessarily like skulls, even if the skull is colored like Old Glory. Unless the vet is angry; I. E. a vet with a past. Love your tees and your product. Thanks much.
I am very pleased with the service and the items I purchased from TeeSpring! Thanks so much! The pricing levels were quite nice and added to my pleasurable experience in shopping with them!
Unfortunately I ordered a Zombie Dawn of the Dead style iPhone case and got a NASCAR case sent to me. It was for a 6S Plus like I wanted just totally wrong image printed. When I get back in town next week I will be getting a refund. Other than that the order & checkout process was easy.
We're sorry to hear that you received an incorrect item and we are happy to offer a resolution right away! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US Thank you.
I love teespring. I order from them quite a bit and have never been disappointed. I'd recommend teespring to all my family and friends. Keep up the great work teespring.
Fast delivery and amazing quality, everything I ordered came as it showed online. I would definitely recommend them to friends and family.
I wanted to buy 2 shirts. I submitted my order and immediately received an email saying my order did not complete and that I should resubmit. The result was a duplicate order, billed for both. I sent an email to teespring that was never replied to. So far, I have 3 of the 4 shirts I payed for, only wanted 2, and have not heard back from teespring other than the satisfaction survey.
We sincerely apologize for any frustration with your order and we're happy to help! We have sent a Private Message to further assist. Thank you.
I have bought several T's from TEESPRING. Great quality. Great colours, great fit. The printing has been perfect and they wash really well. A bit expensive but you get what you pay for. I LOVE THEM.
Worst customer service ever. As soon as I open my package I write customer service about the T-shirt I got nearly a week later still have not received a reply. The image on the front of the T-shirt was crooked and the quality was not what I expected. Nonetheless I paid nearly $30 for a T-shirt that is Supposed to be premium and received garbage.
We sincerely apologize for any frustration! Inquiries that are sent to our Customer Support Team are answered within 48 hours and we ask that you please check your email's Spam folder as well for our reply. We have also sent you a Private Message to further assist you further. Thank you.
Arrived days after I ordered. GREAT QUALITY. The t-shirts are great summer hangout racetracks. Will order many more in the future.
So expensive for a T. Very nice quality, but f@#&! My wallet hurts and extra shipping. The last time I paid that was at a rock concert. Well, I didn't, cuz it was too much and my friend gifted it to me.
I purchased my shirt for a very important day for me... My shirt came in on time... Overall the print on the shirt is great... On the other hand, the collar is stretched... That's a huge issue for me, I hate stretched collar's... Unfortunately I did not catch that until this morning when I put it on... The day that was important to me, the entire reason I purchased the shirt... The first shirt I ordered last year for this same occasion was great... Unfortunately I don't share the same enthusiasm as I did last year...
We're sorry to hear that your item did not fit as expected and we're always happy to help! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US Thank you.
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Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We sincerely apologize for any inconvenience! VAT charges apply to all buyers based in the EU and for customers who order internationally, you may be required to pay additional fees for delivery, such as customs charges. For any additional questions regarding your order, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.