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TechInTheBasket

2.1

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TechInTheBasket Reviews Summary

TechInTheBasket has a rating of 2.1 stars from 211 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TechInTheBasket most frequently mention customer service, tracking number and royal mail. TechInTheBasket ranks 745th among Electronics sites.

service
72
value
66
shipping
69
returns
56
quality
63

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GB
1 review
0 helpful votes
Follow S H.
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Apple ipad
April 16, 2021

Price for this was great, very easy to set up and all original apple product.
Had the small iPad before this and am amazed at what the newer model does.

Date of experience: April 16, 2021
GB
1 review
0 helpful votes
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Nice looking
April 16, 2021

Nice looking, we already had one, this was a second unit. Well wrapped for delivery, pleased with it. Easy to order, quick delivery.

Date of experience: April 15, 2021
GB
1 review
0 helpful votes
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I am really happy with this product - very easy to use and in exact way described. I use the iPad for procreate and it workshop really well!

Date of experience: April 15, 2021
GB
1 review
0 helpful votes
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Fast and perfect
April 12, 2021

It only takes 3 days from order to delivery, which is very fast and perfect, not like the experience mentioned by the negative reviews.

Date of experience: April 11, 2021
North Carolina
2 reviews
2 helpful votes
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Worth for the price
April 5, 2021

Ordered tempered glass screen protector for my Samsung Galaxy A12, i received in 4 days, the product was worthy enough for the price offered.

Date of experience: April 5, 2021
California
1 review
0 helpful votes
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Techinthebasket's customer service is very fast and detailed. If you have any questions, just send a letter to it, and you can solve it!

Date of experience: March 30, 2021
GB
1 review
8 helpful votes
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Read the small print!
March 24, 2021

Was going to buy the iPhone SE as it was £60 cheaper. Then I started reading the reviews and the information on their website.
They admit that they import from outside the UK and because of that they open the item to ensure it is ok. Well, sorry, but I would rather pay the extra than risk a phone that has been opened. Off to the Apple website for me.

Date of experience: March 24, 2021
Germany
1 review
0 helpful votes
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Watch out- scammers
March 21, 2021

Dont order there unless you are willing to waste your time and money. The headphones I received were already broken when they arrived and I sent them back to UK asap. This has been 3 month ago and since then I didnt get my money back. Instead they are claiming that they can not find my packet since they receive hundreds of them per day so it would be my fault and I should contact DHL... Communication sucks since they use a AI based communication software so you talk to a robot :D , sometimes they answer, sometimes not. In total I lost around 250 EUR and around 3 hours of lifetime communicating so take my word as advise: DONT ORDER AT TECHINTHEBASKET.

Date of experience: March 21, 2021
GB
1 review
0 helpful votes
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Delighted with my purchase of an iphone11 pro
Perfect sealed and genuine
Would use Techinthebasket again!

Date of experience: March 18, 2021
GB
1 review
0 helpful votes
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Samsung A51 phone, received with in a week of placing order and saved £60. Will definitely use Techinthebasket again in the future.

Date of experience: March 18, 2021
GB
1 review
0 helpful votes
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Yes, the tracking number became valid a bit late, I tried to contact the customer service team but I managed to track my parcel a few hours later.
I'm sorry for making unnecessary concerns, guess I will com back again since the price is really tempting.
My suggestion is to be patient if you would purchase from them, but they will not let you down.

Date of experience: March 15, 2021
GB
1 review
0 helpful votes
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They say their delivery time is nearly 2 weeks but somehow I received my parcel in just one week, this is truly satisfying.
I will definitely use this website again.
If you are hesitating, don't be, I'm sure they are doing their job better than they are supposed to be.

Date of experience: March 15, 2021
GB
1 review
0 helpful votes
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Great service
March 15, 2021

Great service watch delivered faster than expected and at the cheapest price I could get on the Web. Tracker worked all the way to delivery in the UK. Would use again.

Date of experience: March 14, 2021
Germany
1 review
0 helpful votes
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Quick delivery, low price, good support.
Satisfied customer, I will buy again!

Product: Brand-new A71 mobile from Samsung for a really low price... works perfectly.

Date of experience: March 12, 2021
GB
1 review
4 helpful votes
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DON'T
March 3, 2021

Just don't. Pay for you own returns and expect to be refunded less than you originally paid. Avoid this lot lot like the plague.

Cant give No Stars or l would.

Date of experience: March 3, 2021
GB
1 review
0 helpful votes
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All Good. Took 2 weeks to arrive but saved £100. Worth the wait. Item in perfect new condition. Tracking good when it arrived in the UK by DPD.

Date of experience: March 1, 2021
GB
1 review
0 helpful votes
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Read lots of negative reviews mostly about the time taken to deliver. Accepting the 6-8 working days delivery time it was spot on, the product (I pad) was great and the price £80 cheaper than anywhere else, well worth the wait.

Date of experience: March 1, 2021
Germany
1 review
0 helpful votes
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Pleased
March 1, 2021

I ordered one item as I was unsure whether the product would meet expectations. I am very pleased with the product and delivery service and will be purchasing more.

Date of experience: February 27, 2021
GB
1 review
0 helpful votes
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Good search facility with good selection of products.
Not used but looks to be a straightforward return policy based in the UK. No returning to China etc. Great product descriptions.

Date of experience: February 27, 2021
GB
1 review
0 helpful votes
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I bought some Air Pods at the start of Fed. An email confirmation came through quickly with a tracking number (worryingly quickly looking back on it now...).

After hearing nothing after the above email. I tried to use the tracking number on numerous occasions to be told it does not exist. I chased CS who instantly blamed Royal Mail for issues with delivery - have read other reviews it seems there go to excuse.

While always quick to respond its all pretty irrelevant when they don't deliver to there promise. I had been told i would receive my order on Friday. To now be told i wont (after yet another chase).

I have no confidence in the Air Pods getting to me. The only fall back is that the purchase through pay pal so should be able to get a refund if needed.

I expect to get a response on here as they seem to care more about that than looking after their customers.

Date of experience: February 24, 2021