Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TechInTheBasket has a rating of 2.1 stars from 211 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TechInTheBasket most frequently mention customer service, tracking number and royal mail. TechInTheBasket ranks 745th among Electronics sites.
We monitor reviews for authenticity
They stated the delivery time is 6-8 working days but somehow sent me the tracking number the day after I placed my order.
I got an explanation after contacting the CS(they are nice) because I was worried about the tracking number being invalid.
The parcel ended up delivered in the 6th working day.
MY SUGGESTION IS: there's no need to send the tracking numbers to your customers while the parcels have not yet been shipped out yet.
The service quality, the price and the product is good though.
Very easy to navigate and found an item perfect for our son. Would order from here again. Arrived well packaged, well within the allotted time and have proven to be an good purchase so far. Thank you.
Great company and offered what I asked for in a very speedy manner. Was unable to purchase a Samsung phone anywhere else apart from eBay for a lot greater price. Cheaper than anywhere else also if stock was available. Arrived within 4 days when ordered on a Sunday. Great work and I will be back
Really pleased with product, very competitive price, arrived on time and in good condition. Would definitely use this site again and recommend to friends.
Received my order today in 8th business day as they stated, there's no problem with my iPad at all, and the price was really low.
Very pleasant
Many people complaining about the long delivery here but I guess I'm lucky, I ordered and received the parcel in 3 days, that's really unexpected and I'm surprised.
Pleased
I made a mistake of losing my temper too soon, the parcel finally arrived as the customer service guaranteed, they have been really nice, the quality of the product and the price are also unquestionable.
Long delivery time
The delivery is long, but the service is satisfying and the product is really good and also a good deal.
I ordered beginning of the month the Sony wh-1000xm4, and they were delivered within 6 days, but I had the issue where they didn't include C/O in the address, so DHL couldn't find my name and returned it. I reached out to customer support who replied within the promised time of 48H that they will send it back. Communication was smooth and they were very professional, I had to follow up every time but nothing out of the ordinary.
I got them today, and the product is authentic at a great price, I am very happy and satisfied.
Just bought an Xiaomi Redmi Note 8 Pro from this site.
Ordered late Friday evening on 5th February, arrived today 12th Feb. Item was well packed and in excellent brand new condition.
As others have said their tracking is a bit dodgy until it actually arrives at the UK courier, Royal Mail in my case, but over all I have no complaints. Price was a lot cheaper than any other seller I could find, even eBay.
Would consider using them again.
I purchased Air Pod Pros from this site and only read the reviews after purchasing (risky I know) however my item came within 3 days and it's a genuine product and works perfectly! I was so relieved because after reading the negative reviews I was convinced it was a scam. I also purchased a beautiful case along with it which also came with the airpods.
Don't know what all the fuss is about I am well happy with my new iPad Air 4 only difference is the European plug but they sent me a Uk adapter so happy with that would definitely recommend to anyone wanting to save a bit of money especially in these difficult time's thanks again
Impressed customer
Seeing that so many customers complained about the delivery time, I didn't expect them to be on time, but somehow the parcel came in just 2 days, I'm really satisfied with the service, the price and the quality.
Love the phone and can't fault the price. As long as the price stays the same I'll be buying 2 more for my family. Great product and customer service was very reassuring.
Order and payment confirmed immediately and informed awaiting dispatched. Shipping traceable. Only complaint was that I could not get an estimated delivery date in advance even though requested by email. Just had to let things take their course.
Easy to order and they stated the delivery would be 6-8 business days, I received it on the 5th business day. Excellent service, they responded to my mails within one day and the Bose nc700 headphones arrived in excellent original packaging and condition. Also 131 pounds cheaper than Amazon! Good job!
I only read the terrible reviews after placing the order. Having been scammed once by Chinese outfit I was then quite anxious.
I received order confirmation and tracking number indicating up to 10 days delivery. I also emailed seeking reassurance and received prompt reply saying as consequence of Covid, delivery may be longer.
I was able track package which arrived after about 12 days. The Ipad is as expected and, at £40 saving, I'm still delighted.
I was worried by the fact that the tracking number was sent to me but never worked.
Luckily, the shipment status showed up in like a week later, the parcel then came in about 2 days.
The price and the quality are impressive, guess they just need time to process.
Answer: The same happened to me. I think they ship in from China and until they receive it in the UK, the tracking is on hold. I suggest you give it a little time (they do say 6-8 working days on their website)
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account