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TechInTheBasket

2.1

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TechInTheBasket Reviews Summary

TechInTheBasket has a rating of 2.1 stars from 211 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TechInTheBasket most frequently mention customer service, tracking number and royal mail. TechInTheBasket ranks 745th among Electronics sites.

service
72
value
66
shipping
69
returns
56
quality
63

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GB
1 review
0 helpful votes
Follow Stephanie G.
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Can be better
February 24, 2021

They stated the delivery time is 6-8 working days but somehow sent me the tracking number the day after I placed my order.
I got an explanation after contacting the CS(they are nice) because I was worried about the tracking number being invalid.
The parcel ended up delivered in the 6th working day.
MY SUGGESTION IS: there's no need to send the tracking numbers to your customers while the parcels have not yet been shipped out yet.
The service quality, the price and the product is good though.

Date of experience: February 23, 2021
Germany
1 review
0 helpful votes
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Arrived well
February 22, 2021

Very easy to navigate and found an item perfect for our son. Would order from here again. Arrived well packaged, well within the allotted time and have proven to be an good purchase so far. Thank you.

Date of experience: February 20, 2021
GB
1 review
0 helpful votes
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Great company and offered what I asked for in a very speedy manner. Was unable to purchase a Samsung phone anywhere else apart from eBay for a lot greater price. Cheaper than anywhere else also if stock was available. Arrived within 4 days when ordered on a Sunday. Great work and I will be back

Date of experience: February 19, 2021
GB
1 review
0 helpful votes
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Very competitive price
February 21, 2021

Really pleased with product, very competitive price, arrived on time and in good condition. Would definitely use this site again and recommend to friends.

Date of experience: February 19, 2021
GB
1 review
0 helpful votes
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Worth a try
February 21, 2021

Received my order today in 8th business day as they stated, there's no problem with my iPad at all, and the price was really low.

Date of experience: February 18, 2021
GB
1 review
0 helpful votes
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Very pleasant
February 21, 2021

Very pleasant
Many people complaining about the long delivery here but I guess I'm lucky, I ordered and received the parcel in 3 days, that's really unexpected and I'm surprised.

Date of experience: February 18, 2021
GB
1 review
0 helpful votes
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Nice team
February 16, 2021

Nice team
The customer service team is nice, guide me to place my order and lifted all my concerns, the quality of the good is facinating.

Date of experience: February 15, 2021
GB
1 review
0 helpful votes
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Pleased
February 16, 2021

Pleased
I made a mistake of losing my temper too soon, the parcel finally arrived as the customer service guaranteed, they have been really nice, the quality of the product and the price are also unquestionable.

Date of experience: February 13, 2021
GB
1 review
0 helpful votes
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Long delivery time
February 16, 2021

Long delivery time
The delivery is long, but the service is satisfying and the product is really good and also a good deal.

Date of experience: February 13, 2021
GB
1 review
0 helpful votes
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Nice customer service
February 13, 2021

I ordered beginning of the month the Sony wh-1000xm4, and they were delivered within 6 days, but I had the issue where they didn't include C/O in the address, so DHL couldn't find my name and returned it. I reached out to customer support who replied within the promised time of 48H that they will send it back. Communication was smooth and they were very professional, I had to follow up every time but nothing out of the ordinary.
I got them today, and the product is authentic at a great price, I am very happy and satisfied.

Date of experience: February 13, 2021
GB
1 review
0 helpful votes
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Just bought an Xiaomi Redmi Note 8 Pro from this site.

Ordered late Friday evening on 5th February, arrived today 12th Feb. Item was well packed and in excellent brand new condition.
As others have said their tracking is a bit dodgy until it actually arrives at the UK courier, Royal Mail in my case, but over all I have no complaints. Price was a lot cheaper than any other seller I could find, even eBay.

Would consider using them again.

Date of experience: February 11, 2021
GB
1 review
0 helpful votes
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It's a genuine product
February 12, 2021

I purchased Air Pod Pros from this site and only read the reviews after purchasing (risky I know) however my item came within 3 days and it's a genuine product and works perfectly! I was so relieved because after reading the negative reviews I was convinced it was a scam. I also purchased a beautiful case along with it which also came with the airpods.

Date of experience: February 11, 2021
Germany
1 review
0 helpful votes
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Thanks again
February 12, 2021

Don't know what all the fuss is about I am well happy with my new iPad Air 4 only difference is the European plug but they sent me a Uk adapter so happy with that would definitely recommend to anyone wanting to save a bit of money especially in these difficult time's thanks again

Date of experience: February 10, 2021
GB
1 review
0 helpful votes
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Impressed customer
February 10, 2021

Impressed customer
Seeing that so many customers complained about the delivery time, I didn't expect them to be on time, but somehow the parcel came in just 2 days, I'm really satisfied with the service, the price and the quality.

Date of experience: February 8, 2021
GB
1 review
0 helpful votes
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Love the phone
February 8, 2021

Love the phone and can't fault the price. As long as the price stays the same I'll be buying 2 more for my family. Great product and customer service was very reassuring.

Date of experience: February 6, 2021
Germany
1 review
0 helpful votes
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Order and payment confirmed immediately and informed awaiting dispatched. Shipping traceable. Only complaint was that I could not get an estimated delivery date in advance even though requested by email. Just had to let things take their course.

Date of experience: February 6, 2021
GB
1 review
0 helpful votes
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Easy to order and they stated the delivery would be 6-8 business days, I received it on the 5th business day. Excellent service, they responded to my mails within one day and the Bose nc700 headphones arrived in excellent original packaging and condition. Also 131 pounds cheaper than Amazon! Good job!

Date of experience: February 6, 2021
GB
1 review
0 helpful votes
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Delighted
February 7, 2021

I only read the terrible reviews after placing the order. Having been scammed once by Chinese outfit I was then quite anxious.
I received order confirmation and tracking number indicating up to 10 days delivery. I also emailed seeking reassurance and received prompt reply saying as consequence of Covid, delivery may be longer.

I was able track package which arrived after about 12 days. The Ipad is as expected and, at £40 saving, I'm still delighted.

Date of experience: February 6, 2021
GB
1 review
1 helpful vote
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FINALLY RECEIVED
February 3, 2021

I was worried by the fact that the tracking number was sent to me but never worked.
Luckily, the shipment status showed up in like a week later, the parcel then came in about 2 days.
The price and the quality are impressive, guess they just need time to process.

Date of experience: February 1, 2021
GB
1 review
0 helpful votes
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Not bad
February 3, 2021

The product is good, the price is good, the customer service was nice, if I have to say anything, the shipping was kind of slow...

Date of experience: February 1, 2021