SWEngines

Purchased a motor for 1999 jeep wrangler sport standard.i received a 1998 xj automatic.it arrived sideways on a pallet with a seat belt tied to the pallet. After the mechanic cleaned it up saw that whoever pulled it out of the wrong car had took out 1 of the timing cover bolts and put in a longer one "most likely to hold the strap" and punched a hole through the other side and put a hole in the blocked.now my mechanic is pissed his bay is tied up and sw engines says we will get back to you in 2 or 3 days. Please do not buy an engine from them see pics

Sent rusty dirty engine. Looks like was in a swamp. Called back 4 times to get it replaced. Had to engage my bank to the money back. Do not buy from them

ZERO! SCAMMERS!

This company false advertises engines & Transmissions that a junk. They use multiple company names such as, Engine & Transmission World (& Team), Jasper, SW Engines, Quality Used Engines & Transmission(& also Team), Gear Head Engines, Engine Shopper LLC, and many more!

They send bad engine (RUSTED, hydrocarbon issues), don't refund for core, IF you get a 2nd engine They don't pay for the labor to have their bad engine replaced! They claimed I never did the warranty although I called them several times a day (hang ups, transfer to, no one answers) for 6 months now. I WONT STOP!

It's all a SCAM & THEY NEED TO BE STOPPED!

SUBMITTED request for GOOGLE to Shut Down their pages!

Read the reviews and you will find the links. People are getting ripped off everywhere. Multiple lawsuits and I'm working with the DA.

Send complaints to Wiscosin Consumer Complaints, too.

Melissa B McCarthy

Good day. Mr. Bill J. Called me last week we talked for about 20min. On this matter. He said he was going to talk to every body there. And send me the balance from the first check. He said I was not to be charged for shipping or restocking fee. It was the wrong motor. He said he cant be leave this is still going on. Well still waiting.Good day just need everyone on the same page. I have been asking for my money back from swengines. I had a loan from equity Had it paid off a couple days after receiving the motor. Then found out it was the wrong motor. Got it sent back To recive a refund Brian said from SW. They had nothing else at this time to send. Pay tomorrow. Set me up with equity. The two have been very nice in helping me out through all this. Swengines can't say that. Invoice #******* 3.7 motor. Ex.2066 Sanch he talked to me three times. And said refund is on its way. Ove two months now. Scott green never called back. Ex. 2036 is Dale never picked the phone up. Ex. Gabe hung the phone up. Lisa shipping helped out then started to hang the phone up. Got sent over to a Ex.#6 Margret 3 times got hung up on all 3. Got a call from Bill Jones... I'll get to the bottom of this never did. The loan com. Have been sending and calling I said thank you to them for trying. One call back over a month now finance your getting your money. Nothing to me yet. So, BBB has the COMPLANT in their hands. This has been going on since September. I have all the calls names times what they said or hung up on me emails from Brian That I started with nothing from him either. All Emails have been sent with all the numbers name to BBB.
F
Thank you for filing a complaint with the Better Business Bureau.
Your complaint case number is f*******b-7a2b-11ed-b304-0e63a05a1194.

I ordered a used engine on 12/13/22. It is 12/30/22. I have called 5 times to check the status of the order. No one will help me. They keep telling me I should have received an email from the parts manger (but I didn't). I gave them 2 additional email addresses. Today, the 4th time I called, they lady was as unhelpful as the rest. She said they sent me a final email notice today. No one can tell me what the email is about. I told her I was calling and could answer any questions. She couldn't help me, but she gave me another number. I called and had to leave a message. I happened to call back and got the guy who supposedly is responsible for the shipping (and for the emails). His name is Dale. Apparently he could tell who I was by my phone number because he did not ask my name or my order number. He immediately began by asking why I don't check my emails. He was extremely rude. I told him I had checked my emails daily in anticipation of a tracking number. I did finally get an email today about an hour prior to my call. It didn't ask for any information. It just said I should receive a tracking number soon. Other than the original "invoice email" this was the only email I received from them (attached). My billing address is my work address and I wanted it shipped to my house. Nothing would do him, but to insist that it be shipped to my office. I finally just said, fine, whatever it takes to get it shipped. He had a "smart, rude comment" for everything I said. At the end of the conversation, he said the driver would contact me when he got into town. I asked him if he had my number. Again, he was "smart and rude" and said no. I asked how the driver would contact me if he didn't have my number. He said they had the number xxxx. I told him that was the office number and not the best but that I had given my cell and my husbands cell when I placed the order. I had to give him those again. I don't know what this company's problem is. I am purchasing a product from them, but apparently it is an inconvenience for them to supply it. The first time I called the lady told me it would ship either before the New Year or after it. These people should not be permitted to deal with the public

My biggest concern at this point is that the promised warranty of 5 years/50,000 miles (the biggest selling point for this company) is probably worthless. If they can't help you get what you just purchased, they are not likely to assist you if it breaks!

Now that the engine is shipping to a place of business I wonder if I have any chance of having the $150.00 extra I paid for residential shipping refunded? Probably not.

DEFINITELY AVOID THIS PLACE!

If you need your engine fast or in a month? DON'T deal with these people!
I ordered my nissan engine on 10-18-22. Was told it was in stock with 85k miles. Called two weeks later and was told the engine was being tested and getting ready to be shipped. Next week same story. On 11-28-22 got a third party e-mail from a guy who said they are still looking me me a engine.? I canceled my order on 12-7-22 after being lied to for over a month. They said it would take 3 to 5 business days for me to get my refund... on 12-16-22 still no refund. :( so i got my credit card company involved. On 12-20-22 credit card company got my full refund. A total waste of 2 months. :(: ( only reason for a 1 star... is there are no zero stars. :) DO NOT DEAL WITH THESE PEOPLE!

My online ordering experience was great. However, I wasn't fully advised of the length of delay in delivery I should expect. I was told it would take 7-10 business days for delivery which was acceptable, but when I called to check on the status, I was told it would be an additional 5-7 days, possibly longer for the precheck to be completed. Hence we are talking almost a month out. Not happy about this outcome. Now i have to wait for an opening slo, let alone pay for storage. Now the motor is in truck, called to find out how to get core back to them, hears where it gets weird, so follow close. Called on a thursday, i was told that i would be getting an email for directions, friday came NO email, called again, they said monday you will be getting directions on how to ship from (Mr. DALE JONES ex 2063). OK, monday comes no email. I call went to ext. 2063 (mr.jones, "DALE JONES") left message, get a reply from mr. DALE JONES. MR DALE JONES replied as follows We did receive your call for the core pick up, that is why im sending this by email, however it will be $679.54 to bring the core back to us. Instead of charging you the remaining balance of $179.54 for the shipping, we will just let you keep the core. So they are using me core charge to get there motor back. Ummmm, I replied back said the is not how the contract was writen, then a day later he comes back and says (MR DALE JONES "Alright we will credit the core charge when we receive the core then" So i asked for address again (NOW REMEMBER EVERYTIME I CONTACTED "MR MR DALE JONES, i gave him my number so we could talk things thru, but to no avail,

The engine sent to me does not run, now this company will not contact me back. Do not do business with SWEngines.

Do not do business with these crooks! The engine I bought was not in the condition I was told it was in I had to replace all gaskets valve cover, oil pan, intake and so on the motor was filthy not clean like they stated! We were
Late to register the warranty and they denied it! No discussion just a no! Almost $1900. 00 for the motor before all the repairs we made to it! Do not listen to these smooth talkers they just want your money like a used car sales person!

I have been so disgusted with a company more than SW engines & transmission. On top of receiving a defective transmission for my Mercedes Benz I also haven't received my labor claim refund which is under warranty, my step will be to contact my attorney and file a lawsuit for breach of contract. Buyer Beware! Finally, all there staff continues to hang up on me, and the refund department refuses to resolve or spark to me. Shame on you SW engines!

SWEngines represented that they had the engine I purchased in stock, which they did not. Consequently, it took several weeks for the engine to be delivered.
Their advertised warranty is a sham. They advertise 5/50. The fine print reveals that the warranty must be activated within 10 days of DELIVERY - VERY UNREASONABLE!

Scammers. They sold me an engine with "13k" miles assuming that I would not check the Vin number. Numerous times I requested the VIN number and I was told it would be with paperwork. Well no Vin on paperwork but it's stamped on engine block. The motor had over 63,000 miles on it not 13k like they stated. Oh well. Nice scam. Run away. Do not buy. Buyer be extremely aware.

Do not buy from them. They state that engines are cleaned and prepped, they are not. They lie and are only middle man, they outsource the motor from wherever. I paid $1700 for a 1990 bronco 5.0 because the photos were great, the sales rep assured me its a clean and ready engine, i received a worn out, very rusty and extremely dirty 302. I have to replace EVERYTHING on the motor. It also came damaged. They are ignoring my calls and emails. DO NOT USE THEM!

They suck, the engine I ordered came and it was bad, head gaskets we're bad, and broken heads. I put in a claim, and they never called me to send me a new one, it's been over 3 months since I put in the Colin, and did not hear from them at all. I've called 5 times to check and all they say is that the person in charge hadn't reviewed. So this is for a work truck that I need every day to make my business run, and had to buy a new truck, spend extra money because of these people not caring about their customers, I would give them a negative 5 review.

Very professionally organized scammers!
They make $$$$ from your cancellation!
They won't ship it your purchase 3-4 weeks and you won't even get any shipping update! Then you have no choice "You going to cancel this purchase" They will keep 25% of your $$$$ and you need to make big fight to get other 75% of $$$ you paid for it. THATS HOW THEY WORK!
Just stay from this guys.! I paid $1700 for the 2001 Legacy engine… I figure out I won't get this engine! ( They will keep lie to you about shipping) actually they want ship anything to you! You have no choice! You going to cancel and they will get 25% cancellation fee from what you paid for the Engine or transmission! JUST STAY FROM THIS GUYS!

I spent almost $3000 on a motor that was advertised with 26,000 miles on it. The motor they sent said 29,000. The motor was ceased up broken parts all over it. Don't waste your time leaving a message they will not call you back! Warranty department said read the fine print! Plus the motor only turned 180° froze. They argued once they got motor and said it wasn't the motor they shipped. After I told them my attorney will be contacting you and you'll be paying more than the $3000 refund! My refund was in my account the next day! STAY AWAY FROM THIS COMPANY THEY SHIP JUNKYARD MOTORS THAT SIT OUTSIDE! THEY WILL SCAM YOU OUT OF YOUR MONEY BEWARE!

There is little good to share about this company. This company appears to be a high volume middleman for selling used engines "as us" despite advertising about clean and tested engines. #1 engine was filthy and two of the six cylinders were bad. One had zero compression. #2 engine had 5 good cylinders but the 6th had deposits on the top of the cylinder. #3 appears to be a good engine but the company refused to share any information including mileage on the engine. Plan on spending your money to test these engines. Plan on a marathon for getting a working engine. You will spend hours on the phone waiting and talking to people that care less about the customer. It took nine months to get my car back in service. This company is an embarrassment to American business.

Just purchased a 4 cylinder ranger motor
Scam
Motor was laying sideways on broken pallet
Oil all over backside of block
Called customer service waited 20 minutes and finally got through to a supervisor in warranty
Gave me the run through about that was the customers issue to deal with leaking gaskets
This motor had no quality inspection
I have 40 years in the business
I should know
Here's the kicker
The core has to be returned by there so called pickup service
I was sent an email that said there shipping cost would be to much and I could keep the core and I'm out 350 dollars
This is not in the advertisement
I think I have a lawsuit
Seeing I've got his text email and number
This is so wrong
Do not ever buy from these people
And I sure will let the region I work in know this
Charlotte
I cover lots of area and shops