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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I'm some how pleased w the service, except that I received one of the doctors letters w my dogs weigh wrong. It should be 20 lbs and it said 7. I already wrote to get this corrected and haven't heard back from you. With this mistake the EAS Support is UNUSABLE!
The process was sooo easy to go through. I didn't think it would be this easy to make my dog an ESA. I'm so thankful to be able to have her with me,
We are so grateful to have you a part of our ESA family. ♥
The registration was extremely easy and I receive a very prompt response. Now me and Kusi can go together anywhere and my anxiety has lower so much!
Hi there! As a loving pet parent you deserve to register your furry angel hassle free. It is great to hear you will be able to enjoy life with Kusi by your side always!
Words we love to hear when it comes to the services we provide! Thank you so much for choosing Support Pets!
The process of getting my dog to be certified as an ESA was a breeze. Thank you for providing this service for those of us that really need it!
Thank you so much for such a kind and thoughtful review of our company! We truly appreciate it.
Your satisfaction is our top-priority, and as such, we are glad to see you had a positive experience.
This site is very helpful and straightforward. I was able to register my dog as an ESA without the discomfort of my conditions being pry
Thanks for letting us know that you had a comfortable time doing the registration.
Thank you for this, it has allowed us to be able to take my dog to my new home.
We are happy that you are now allowed to be with your furry angel.
I got my letters quick, and the price was better than anyone else. However I also got an email telling me to click for a special offer. I clicked on it and it showed me that I could get the ID cards and everything on sale. I did not authorize a charge or process an order I just closed out of the tab because I was not interested. 15 minutes later I got to charge as if I had placed the order. I have emailed their customer service and waiting to see if they are going to take care of it or if I'm going to have to file a charge back with my bank.
Hi there! A member of our team has been in contact with you concerning this matter.
Welcome to our ESA family!
Super quick and easy. Just fill out the form and they get back with you in 2 days with the documentation. You can also access at anytime
We thank you for leaving us your review, we will continue working towards providing the best possible service.
Easy and very user friendly. Straight forward qualification and authorization
Loving pet parents deserve an easy and hassle free application.
Very easy and loved my experience! Also very quick and thankful to this team for helping me have my dog get an ESA verification!
Than you for expressing your appreciation.
I'm greatly pleased with my experience. It was very easy to go through the entire process.
Thank you for your kind words.
All very well. So thank you because my puppy is everything to me.
You are most welcome.
I need to be with my family member my dog RooRoo. She gives me the confidence and strength to do lots of eversay tasks. They had great service and was clear and concise, thank you!
Thank you so much for your kind feedback. Our furry friends are family and should be allowed to be with us always.
I had an overall good experience with this company. I did have a little trouble with billing but, those were resolved very quickly which impressed me! Anyone who needs to have their pet certified I'd highly recommend this company to do so!
We are so happy to hear your overall experience with Support Pets was good! Thank you so much for your kind feedback.
Great! The process was easy and fast and gave me much more knowledge on the certifying process.
We are thrilled to hear you found our website informational and the application process easy to understand. Thank you for choosing Support Pets for your furry pal's needs.
This is great. Im happier than ever. My esa pet is amazing and she can go with me everywhere.
It is wonderful to know you are enjoying life with your ESA pet at your side.
Atención eficiente y rápida, facilidad en comprensión del caso, cumplimiento de los tiempos, Gracias por ayudarme a no tener que separarme más nunca de mi hija peluda
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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