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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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I love it this benefits me in many ways, I get to keep my best friends with me everywhere and be happy
Did an excellent job on helping me register my pooch
Hi Jasmine, thank you for your kinds words.
Hey Ana, registering your furry buddy as ESA shouldn't be complicated.
It came in pretty quickly! And I'm so thankful that you guys were able to help me with this all!
Hi Tea, we are glad to know that you are satisfied with the service.
Hi Noah, we are happy to be of help for you to be with your furry pal always. Keep being awesome, both of you!
I live a stressful life. On top of that I have anxiety and depression. Not a great mix. My dog gives me an immense amount of comfort. Luckily, I was able to get ESA documentation for him and can take him wherever I go. Not sure why I waited so long.
Hi Rachael, nice to hear that you've made the right choice for you and your furry friend. As the saying goes, it's better late than never.
GreAt experience my sweet family dog has saved my life and I love her more each day thank you
Hi Magen, thank you for sharing about your furry angel. Your furry angels are truly heaven sent.
Fast and Easy. Words we want to hear when it comes to our ESA application process at Support Pets! Thank you so much for your kind feedback.
Currently waiting for the papers to be filled up that my landlord requested
Thank you for your positive feedback. Please do not hesitate to reach out to our Customer Service with any questions you may have. Support Pets is here for our pet parents and their furry pals!
This service is a life saver for Veterans!
Fast and courteous customer relations also!
We are so thankful for your kind and thoughtful review of our company. It is great to hear your experience with Support Pets has been so beneficial! Thank you, also, for your service to our country. Your continued business means the world to us! ♥
10/10 going to recommend to all of my friends who need the same thing. Amazing service. So fast. So amazing to have the official documentation.
Thank you for choosing Support Pets for your furry pal's needs and for spreading the word to others!
It is great to hear you found the application process easy!
Thanks a lot for being very quick and prompt! The whole process took about 2-3 days.
Our pet parents and furry friends mean the world to us and we are so grateful to have you a part of our ESA family. ♥
The link will not allow you to reset your password via safari. Has to be through another web browser.
Thank you so much for providing us with feedback on our website. We apologize for any inconvenience this caused you!
The process so far was easier than expected. Thank you!
Hi there! Thank you so much for your kind comments and for choosing Support Pets!
Please check into the ID card as the expiration date is incorrect.
Hi there! I have sent you a private message.
Very easy, no stress, quick and lots of information. I appreciate for the opportunity have it on line
We are so thankful to hear you found the ESA application process quick and simple. Thank you for choosing Support Pets!
I was hesitant to use this company as I had trouble in the past with another service I tried to use but this was much easier and more personable. Will definitely recommend to anyone in need of this service. Fast, easy and Cheap.
Your support is greatly appreciated ♥ We are very excited to have you part of our ESA Family!
A little confusing. I'm not sure this is a documented company. If questioned by landlord.
Hi there! A member of our team has been in touch with you concerning this matter. We appreciate your feedback. Thank you for choosing Support Pets!
Was so fast the process thank you, I did not know that I can do this, the people who I spoke to help me a lot
We are thrilled to hear you found the application process fast with Support Pets.
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Thank you for reaching out. To give you accurate clarification, we'll need to review your account and purchase history. Please contact our Customer Support team, and one of our representatives will be happy to check your account details and explain your options. You can reach us by clicking the chat on our website or by emailing [email protected] We're here to help and make sure everything is clear for you.
Answer: Thank you for your question! Yes, we do offer a Psychiatric Service Dog (PSD) course through the International Canine Training Institute (ICTI). This course is designed to guide handlers through proper training and documentation. Additionally, Emotional Support Animal (ESA) certification does need to be renewed annually to ensure your documentation remains current and valid. If you'd like more details or help choosing the right option for your needs, our support team will be happy to assist! Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
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Hi Kim, we are happy that we have helped you and your furry buddy as ESA.