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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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I'm very happy with how convenient and hassle free this experience has been.
I have sent 6 emails and have gotten no response
send me the forms or issue a refund
Hi there! A member of our team has been in touch with you concerning this matter.
It was a breeze! Got my documents quick and simple! Highly recommend!
Thank you for sharing how satisfied you are with the process and the service! We truly appreciate it!
This website was affordable, quick, and easy! 10/10 recommend! Thank you so much.
We are thankful to hear that you found Support Pets to be clear, easy and budget friendly! We appreciate your kind review.
Life is so much better with a furry loved one always at your side! Enjoy!
It was a great experience thank you so much. I'm so happy to know that I can bring my dog with me anywhere I go now this is gonna help my stress level away from home.
We are so thankful to hear your experience with our ESA application process was great! It is wonderful to hear Support Pets has helped put your mind at ease.
The process has been easy thus far. I feel like it this is great to have available to people and much needed.
We hope to continue to exceed your expectations! Thank you for your kind review!
It was simple and easy but I didn't receive my vest for my dog. I also haven't received any tracking number or a time that it would be delivered to me.
Hi there! A member of our team has been in touch with you concerning this matter. Check your messages when you can. Thank you!
Great. Wonderful! I'm so happy my dog is now my official ESA. She has been for the last 7+ years. She's a great comfort to me and makes me feel so safe and secure. Thank you Support Pets!
You are most welcome. ♥ Our furry loved ones bring us so much happiness and peace of mind and deserve to be at our side always.
Very easy to fill out & had good questions that made me know they are concerned about me getting my dogs ESA and help me.
Thank you! At Support Pets, we believe loving pet parents deserve an easy and clear thorough process when registering their furry loved ones as ESA.
My title to this review is "Finally" because I am FINALLY getting some much needed help. I have been through some really hard times lately, including losing my heart dog, my everything, my ride or die. He was my rock and helped me through some dark times... I have been so lost without him and have finally found my hopeful next heart dog... he is so in tune with me, even as a young puppy. He KNOWS when I am starting to get depressed, starting to sink into the darkness, and he comes to rescue me. He is a rescue, but I feel he has rescued me. I am so happy we have been approved for him to become my official, out in the world, ESA. THANK YOU for giving me the help I have needed for so long.
We are sorry to hear of your other dog passing away, but very pleased that you've joined our ESA family with your new furry loved one. We truly appreciate your kind and thoughtful review of our company and wish you much health and happiness.
I'm really happy they took the time wanting to know my health and how I'm doing. Ways they can help and to what extent.
Thank you for your kind feedback concerning our company and the application process. We truly appreciate it! Support Pets is here for our pet parents and their furry pals!
Great service and a convenient way to certify the smaller members of thr family as companions
We’re glad to be of service to you and your furry family members ♥
Hey there! One of our main goals is to make the process simple and easy for loving pet parents to register their furry angels.
We try to make the application process fast and efficient for our loving pet parents! We are happy to help you. Thank you for your kind feedback.
This process was quick and easy, the only thing is that the ID cards for person and pet should be included in the cost. Everything extra you have to pay for. Also the service vest are available online cheaper, so I wouldn't have minded buying on from you, but could get it cheaper including shipping elsewhere. That being said the email paperwork did arrive super quick to print out!
We are so thankful to hear you found the ESA application process quick and simple.
Thank you for making this process a painless one. Doctors offices stress me out quite a bit due to a past experience and this is a much nicer way for me to handle this. I very much appreciate it.
Thank you for your kind feedback concerning our company and the application process. We truly appreciate it! Wishing you much health and happiness!
At Support Pets, we try to make the application process quick and efficient for our amazing pet parents.
Quick, easy process to get my emotional support pet registered
We are so thankful to hear you found the ESA application process quick and simple.
Confusing because it says you get all this stuff and then you don't have it
Hi there! A member of our team has been in touch with you concerning this matter. Check your messages when you can. Thank you!
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Hi there! As a loving pet parent you deserve to register your furry angel hassle free.