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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I received my documents very fast. No I'm just waiting to receive my ID card in the mail
I am still trying to contact you guys and still have no answers but the process is quick and very helpful so I am still great full but wish the communication was better
We hope you find our services with Support Pets beneficial. We appreciate your feedback.
But I'm waiting for them to be corrected. I forgot to tell them that Emma is my daughter's and to put the papers in my daughter's name not mine
Hi there! We appreciate your feedback. Support Pets is aware of the situation and your request has been escalated. Hopefully you will receive your updated paperwork within a timely manner.
Received document as stated in the previous email process was fast and easy.
Hi there! Thank you so much for your kind comments and for choosing Support Pets!
It was great I received it quickly. They were very thorough and easy to understand.
Hey there! At Support Pets, one of our main goals is to make the process easy and efficient for loving pet parents to register their furry angels.
Super easy and quick! Got an ESA letter for my new apartment.
We hope you find our services with Support Pets beneficial and life changing!
Ijust moved from California and I was afraid that I wouldn't be able to keep my baby in my new place. Thanks to support pets now I don't have to worry about that anymore.
Our furry companions bless us with so much happiness and peace of mind and should be allowed to be with us always.
Quick and easy he's gonna travel with me everywhere I go
Hi there! A member of our team has been in touch with you concerning this matter.
So far so good waiting to see results. As far as the online interaction in getting signed up it was easy in comparison to other experiences ive had.
We look forward to hearing from you!
The steps to obtain these documents only took a few minutes and gave me a sense of peace regarding my pet. This is a great help towards mental health issues, I thank you.
Furry companions help provide their loving pet parents with better quality of life and increased peace of mind. We truly appreciate your kind and thoughtful review of our company and wish you much health and happiness.
Excellent, but haven't received the my other purchase order of 2 vests
Hi there! Thank you for your kind review. For your product order, you will receive an email and SMS with the tracking information once the order has shipped.
The documents arrived quickly, but I have no information about the package I purchased additionally with the Emotional Support Dog Vest and other items.
Hi there! We are so thankful to hear you received your documents quickly. For your product order you will receive an email and SMS with the tracking information once the order has shipped.
Very quick receipt of documents. Easy to navigate. So happy to have the paperwork that I need.
At Support Pets, one of our main goals is to make the process simple and easy for loving pet parents to register their furry angels. Welcome to our ESA family!
Pricey things extra. Wanted one of the leashes or nice leash with emotional support dog. The 97$ was OK but then 45 for this and 37 for that. I'm on a fixed income and struggled with the 97.
Hi there! A member of our team has been in contact with you concerning this matter. Thank you so much for your feedback.
The questionnaire was quick and easy to fill out. As promised I got my certification in about 48 hours. The price is also reasonable compared to others who wanted $200+ for the certificate alone
Thank you for choosing Support Pets to register your furry pal as an ESA. Loving pet parents deserve an easy, budget friendly and hassle free application.
I am thankful that I can take my little friends with me everywhere I go.
Our furry friends are family and should be allowed to be with us always.
I'm very happy with how convenient and hassle free this experience has been.
Hi there! As a loving pet parent you deserve to register your furry angel hassle free.
I have sent 6 emails and have gotten no response
send me the forms or issue a refund
Hi there! A member of our team has been in touch with you concerning this matter.
It was a breeze! Got my documents quick and simple! Highly recommend!
Thank you for sharing how satisfied you are with the process and the service! We truly appreciate it!
This website was affordable, quick, and easy! 10/10 recommend! Thank you so much.
We are thankful to hear that you found Support Pets to be clear, easy and budget friendly! We appreciate your kind review.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Making the process fast and efficient for loving pet parents is our goal. For your product order you will receive an email and SMS with the tracking information once the order has been shipped.