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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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The pricing was surprisingly low, I had never seen the ad before so I expected little until I went into the website myself. Also doing everything online helped with my situation since I needed my dog to have his documents ready before he gets his vaccines done so I can take him with me to the shelter.
Very fast service. Now just waiting to receive the vest.
Making the process fast for loving pet parents is our goal. For your product order you will receive an email and SMS with the tracking information once the order has been shipped.
Everything great and really quick. They approved me in 2 days and I already got my paperwork
My experience was very easy! Was very pleased with the process!
We are glad that you did not have a hard time with the registration. Thank you for choosing Support Pets to register your furry pal as an ESA.
Everything was super efficient and quick not sure it matters but it says pup is 2.9 lbs and she has since grown she is now 11 lbs not sure if that matters?
Thank you! I thought my pet and I would have to separate after all the tough times she pulled me through. I almost had a break down I thought I lost my pet forever. I didn't want lose my place nor my baby, so I was really in a tough spot. Thanks, Pet Support you are also a good resource of the healing process
Thank you for choosing Support Pets to register your furry pal as an ESA. Wishing you much health and happiness!
It has taken me years to get an ESA but with Support Pets, it took lass than 10 hours. It's so incredible. I am so happy and so grateful. Life is hard, but my cat makes life worth living. I appreciate it so much and I am so happy! Thank you!
We truly appreciate your kind and thoughtful review of our company and the application process. Thank you for taking the time to leave a comment.
I received my ESA papers and I really enjoy them. It will allow me and tiger to be together forever. Thank you so much
It is great to know Tiger will be at your side always ♥
This process was so easy! I'm ecstatic that I can now take my dog with me every where I go.
We are excited for you! Thank you so much for choosing Support Pets.
My only problem, is when I print the documents, the doctors signature doesn't show
Super efficient and professional. Getting a document is not the end of their service. They also provide afterwards support and 24/7 customer service.
Our pet parents and furry friends mean the world to us and we are so grateful to have you a part of our ESA family. ♥
It was so easy to apply. I so appreciate that your ad showed up on Facebook!
Thank you & God Bless You All!
Harriet Vincentd
We are so excited to have you part of our ESA family!
Very detailed doctor note and simple process! Now I can take my pet places with me with ease!
Life is so much better with a furry loved one at your side! Thank you so much for your kind comments. At Support Pets, we try to make the ESA application process fast and efficient for our amazing pet parents!
I received my paper work! Thank you so much! This was a big big help to me and my dog, keep being great and doing what guys do best.
We are happy to help! Thank you for your kind feedback concerning the application process. Your support is greatly appreciated!
Service was completed in record time thank you very much for helping me certify my emotional support animal. Now he can be with me in my time of need.
Registering our furry loved ones as ESAs should not be a difficult thing! ♥ It is wonderful to know you will be enjoying life with your support pet by your side!
I have so much peace of mind now knowing I can keep my little dog with me everywhere I go and we will not be turned away. My stress level has been greatly reduced and I'm so grateful! Thank you from Bailey and me!
My experience was quick fast and easy and I like that!
Words we love to hear! Thank you for your support!
I received my documents very fast. No I'm just waiting to receive my ID card in the mail
Making the process fast and efficient for loving pet parents is our goal. For your product order you will receive an email and SMS with the tracking information once the order has been shipped.
I am still trying to contact you guys and still have no answers but the process is quick and very helpful so I am still great full but wish the communication was better
We hope you find our services with Support Pets beneficial. We appreciate your feedback.
But I'm waiting for them to be corrected. I forgot to tell them that Emma is my daughter's and to put the papers in my daughter's name not mine
Hi there! We appreciate your feedback. Support Pets is aware of the situation and your request has been escalated. Hopefully you will receive your updated paperwork within a timely manner.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


It is wonderful to know you will be enjoying life with your support pet by your side!