Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
With the esa, i can legally live with Xena, which is.great.and i believe she can make my life much better
Beyond excited to know that I will have my dog with me wherever I need to be without a worry. Thank you very much!
Our furry companions bless us with so much happiness and peace of mind and should be allowed to be with us always.
I was nervous at first and I still am, I really hope my school accepts the esa.
We hope you find our services with Support Pets beneficial and life changing!
My family and I been able to move into a new home thanks to this site and superb doctors. Having anxiety is not easy and feeling secured with my pet is amazing. Thanks again!
Our furry companions bless us with so much happiness and peace of mind and should be allowed to be with us always. It is wonderful to hear you are enjoying life with your support pet by your side!
I am thankful that this was an easy process. Adding to one more moment of stress is too much some days. Thank you.
Furry companions help provide their loving pet parents with better quality of life and increased peace of mind. At Support Pets, we try to make ESA registration easy for our loving pet parents.
This is a service that's unnecessary. I could have gotten this letter from a therapist or a doctor legitimately. People are using this when they don't really need it, taking advantage of it so people that really need it can't get the proper documentation. I'm no doctor and I can't judge but there's awful lot of people out there with these certificates when people with true PTSD and serious mental health problems can't get certified.
We are always looking for ways to better serve our loving pet parents. Thank you for letting us know your thoughts. At Support Pets, our services are legitimate because we only use real, licensed doctors to review your ESA request.
Hard to tell as material hasn't arrived yet
Great experience very professional. I enjoy they respond quickly
We are thrilled to hear your experience with Support Pets has been great. Thank you for your 5 star review!
What a Blessing this will be. With me having to stop working for years now, to take full time care to my elderly mom. Life was getting very depressing. I was able after about two years to finally convinced my husband that I needed a little dog. It took a bit but a friend of my husband gave him Dixie Rose one day during a visit. From the time we laid eyes on each other, it was love at first site. She is just what I needed! She can even tell when I need to stop and take a holding break with her. I'm not really sure who's really supporting who but I do know that we support one another. She needed me just as bad as I needed her. And now with our Emotional support papers. We will never have to be apart again not even for a minute! For me, that's a true Blessing!
Thank you so much!
Teresa Schaffer
Thank you for leaving such a kind and thoughtful review of our company. We are thrilled to hear Support Pets has been highly instrumental in allowing your sweet Dixie Rose to always be at your side. Wishing you and your family much health and happiness!
Everything went through smoothly and the documents were received and reviewed and have been placed on skittles travel bag. Now all we need are the products that we purchased for things to be completed
We are so thankful to hear you found the ESA application process quick and simple.
My experience has been very good thus far. Having my loving pet around at all times. I am happy to be able to take him wherever I go. H
We are happy to have you as a member of our ESA family! Thank you for choosing Support Pets.
Very easy, simple process and quick lead time! I'm very impressed by all aspects to include their professionalism! 10/10 WILL ABSOLUTELY recommend to friends and family.
We are thrilled to hear you found our the application process easy to understand and fast. Thank you for choosing Support Pets for your furry pal’s needs and for spreading the word to others!
It was super fast and easy to do! Now I don't have to worry about bringing my dog with me!
It is wonderful to know you are enjoying life with your dog at your side! ♥ Thank you for your positive feedback.
Really quick and easy! The process was really easy and quick to get my pet certified as emotionally support animal
One of Support Pet’s main goals is to make the application process simple and fast for our loving pet parents!
It was rough for the first few days. But once I finally got my stuff I couldn't be happier.
We appreciate your positive feedback! We are so thankful to hear you are happy with our service at Support Pets!
I'm so grateful for the service and help. Having this has made my life so much better. Thank you!
We are so happy to help you! Thank you for choosing Support Pets.
I love that it was quick and easy approval for my pet to become a ESA. I feel so much comfortable about my dog being able to come everywhere with me.
Thank you.
Hey there! At Support Pets, one of our main goals is to make the process simple and easy for loving pet parents to register their furry angels. It is great to hear Support Pets has helped put your mind at ease.
Quick and easy thing to do, and i got both of my boys registered
Thanks for letting us know that it was a quick and easy experience for you.
I was very happy with how easy it was to have my dog become a support pet. I feel much better having my baby with me.
Our furry friends are family and should be allowed to be with us always.
I received my documents for my 1st dog. Although I'm still waiting for the documents for my second boy. So far though everything has been processed and delivered promptly.
We are thankful to hear your experience with the application process has been positive! Your support is greatly appreciated.
Great service! Keep up the good work! Thank you for helping Dice!
We are so happy to help you and Dice!
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


It is wonderful to know you will be enjoying life with your support pet by your side! ♥