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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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The whole experience for me was easy a im just waiting on the rest of my order to arrive any day.
We are glad to hear your overall experience with Support Pets was great! Thank you for choosing Support Pets.
It was easy at least now a peace of mind knowing my babies can go with me any where.
Our furry companions bless us with so much happiness and peace of mind and should be allowed to be with us always.
I am very happy with my experience now I get to keep my puppy by my side in times of need. It means a lot to have been given this opportunity
We are excited for you and happy to have you as a member of our ESA family! Thank you for choosing Support Pets.
:) so far everything has been perfect. The process was super easy and the wait time was under the 48hrs. I received paperwork for both home and travel. ( always good to have both) the customer service emails have been helpful and they even throw in little savings for future needs ( I.Ds, vest, custom forms. Ect) I would recommend suport pets.
Hi there! We are thrilled to hear your experience with Support Pets has been so great. Thank you for such a kind and thoughtful review!
Terrific and fast service! The entire process, from start to finish was wonderful and easy to understand.
At Support Pets, we always aim to provide the fastest and most efficient service possible for our loving pet parents. We thank you for leaving us your review and feedback!
Hi there! As a loving pet parent you deserve to register your furry angel, fast and hassle free.
Everything was smooth and so easy! So excited about being able to take my dog everywhere with me since he is such a big influence in my life.
Life is so much better with furry companions by our side!
I found the site very easy to follow and got results very quickly! They were also very quick at following up to make sure i had everything i needed. 10/10
Thank you for choosing to register your sweet cat as an ESA with our company. We appreciate your positive feedback!
The whole process was very fast. I did order and paid separately for actual paper documents plus the vest and I understand they will be sent in a week or so, but I received two letters as an email in few hours.
Making it fast and easy for loving pet parents is our goal. For your product order you will receive an email and SMS with the tracking information once the order has shipped.
It was so easy and quick. Very informative and helpful.
At Support Pets, we try to make ESA registration fast and easy for our loving pet parents. Thank you for letting us know your thoughts!
Not sure if this is legit or not but I received paperwork on my dog and it's only good for a year... not understanding that either but I'll be using it
Hi there! At Support Pets, we only use real, licensed doctors to review your ESA request. Your approved ESA documentation contains the license number of the doctor who reviewed and approved your request. Beware of sites that do not offer legitimate ESA services and/or do not work with licensed doctors. Circumstances may arise within a year's time for our loving pet parents and their furry loved ones; therefore, re-evaluation for ESA approval is essential. We offer an easy renewal process at a discounted rate. Thank you for your feedback as we are always trying to improve our services.
Easy to sign up, now I feel more at ease I'm going to be more happier and actually want to do things and get out of the house this just made it more easier for me because all I've been wanting to do is being in the house and this made it much easier.
Life is so much more enjoyable with our furry companions always at our side. Thank you very much for your kind feedback. We hope you find our services with Support Pets life changing!
There is an error in the paperwork. My name is Priscilla. My dog's name is Stella. All of the copy representing reasons for Stella being Priscilla's emotional support dog refer to Stella as ME. Please change paperwork because it is NOT ACCURATE.
Hi there! A member of our team will be in touch with you soon concerning this matter. Thank you for your patience.
Everything went by smoothly and I got my ESA docs the day after I paid for them! Also got a SWEET discount and that made my life a WHOLE lot easier. Very helpful!
Thank you for leaving such a kind and thoughtful review of our company. We are thrilled to hear Support Pets has been so beneficial to you and your furry angel. Wishing you much health and happiness!
Fast and reliable. Would use this service again. Highly recommend
Hey there! At Support Pets, one of our main goals is to make the process simple and efficient for loving pet parents to register their furry angels. Your support is greatly appreciated!
This was a very easy and quick process. We are very satisfied with everything.
Thank you so much for your kind review of our company. It is great to hear you are very satisfied with the overall experience.
I love the idea of taking my fur baby everywhere with me!
Words we love to hear! Thank you for your 5 star review!
Easy to obtain and great experience to have an amazing support dog
Your support is greatly appreciated!
It was very easy to sign up and they qualified me very quickly, painless process,
We are so happy to hear you found the ESA application process quick and simple. Thank you for choosing Support Pets!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Registering our furry loved ones as ESAs should not be a difficult thing! ♥ It is wonderful to know you will be enjoying life with your support pup by your side!