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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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The process of getting my ESA letter was incredibly smooth and fast. The questions were reasonable, and the letters that were delivered are completely legitimate and detailed.
Thank you for your kind and thoughtful feedback concerning our company and the application process.We are so thankful to hear you found the ESA application process quick and simple.
This process was so smooth and helpful. I now can travel with ease with my boy by my side.
Support Pets recognizes that life is so much better with furry companions by our side!
I've worked very hard on training my labradoodle, Chief, to be my companion. Now that he is a certified ESA he will be able to help me so much more. I'm excited to be able to get out more now that I have him with me. The process was easy and quick - I heard back within 48 hours after I submitted my application.
Our furry companions bless us with so much happiness and peace of mind and should be allowed to be with us always. We hope you find our services with Support Pets beneficial and life changing!
I was very happy to see we both got approved so soon.
Our pet parents and furry friends mean the world to us and we are so grateful to have you a part of our ESA family. ♥
I received the documents that allow me to have my ESA, Buddy, with me. Thank you. My experience so far has been the access and printing of the documents. I had to request for a password to access the page to print the documents twice because I was on my laptop when I found that I had received the approval. When I tried to access the documents on my desktop computer to pint them I had to go through the reset the password again. Is this the normal for future times that I may need to access the documents?
Hi there! We apologize for any inconvenience this has caused you. If you happen to have trouble again in the future, please give our Customer Services Department a call at 1-855-700-PETS. Thank you so much for your feedback! It is wonderful to know you will be enjoying life with Buddy by your side.
Great experience. Nothing negative to say, I got my paperwork as promised in a timely manner.
One of Support Pet’s main goals is to make the application process fast and efficient for our loving pet parents!
Just received the email. Looking forward to taking Sheba everywhere
Welcome to our ESA family! It is wonderful to know Sheba will be at your side!
I am so happy I found support pets, the service was great and quick! Thank you
Hi there! We are thrilled to hear you had no difficulties with our service at Support Pets. We look forward to doing business with you again!
Very fast and officiant just trying to get in touch with the customer service for some alterations
Hi there! We hope your experience with our Customer Service at Support Pets will be great. We are thrilled to hear you found the application process fast and thorough. Thank you for taking the time to let us know your thoughts.
Very fast and easy. Lots of emails after the fact though.
We appreciate your feedback! Thank you so much for letting us know your thoughts.
Amazing! I got just what i needed a lot quicker than why i expected
Making it easy and simple for loving pet parents is our goal. We truly appreciate your kind review of our company!
Thank you for a good experience in filling out the application and a quick response and acceptance. I will not know until I actually use the papers in a hotel or flight how well it will work but this initial process has been great so I have confidence that things will go well. Thank you.
Our furry companions bless us with so much happiness and peace of mind and should be allowed to be with us always. We hope you find our services with Support Pets beneficial and life changing!
They were great. Very fast. I would recommend them to everyone!
We are so thankful to hear you found our services with Support Pets fast and great.
Everything as I expected. Just waiting for my receipt to be mailed to me
Thank you for letting us know that you are very satisfied with our services.
It was a easy process to understand. The packages are all well explained.
We are thankful to hear that you found our ESA application process with Support Pets to be clear and easy to understand.
I receive my documents before time my step is to invest in Dollar a tag from Support Pet and a vest so when
When we are out
We appreciate your thoughtful review! Thank you!
At Support Pets, we aim to make the application process fast and easy for our loving pet parents! Thank you for leaving us such great feedback!
Applying and receiving my ESA paperwork was a lot easier then I had anticipated.
After being approved, I received my paperwork in 24 hrs.
Now I have some peace of mind, knowing I can take my dog with me.
Thank you so much for such a kind and thoughtful review of our company! We truly appreciate it. Our pet parents and furry friends mean the world to us and we are so grateful to have you a part of our ESA family. ♥
Had a great experience. I'm waiting to hear back from the 2 messages I wrote to support.
Hi there! A member of our team has been in touch with you concerning this matter.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We hope you find our services with Support Pets beneficial to your living situation!