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Support Pets

4.7

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From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,524
quality
1,493
This company responds to reviews on average within 0 days

Instant Feedback

57,255 reviews

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Florida
1 review
0 helpful votes
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Feedback
June 5, 2022

This isgreat fr me and my pet
So far so good and i anticipate it will be a great thing. Just waiting to see how it is received in stores, etc!

Date of experience: June 5, 2022
Letti C. — Support Pets Rep
over a year old

It is wonderful to know you will be enjoying life with your furry loved one at your side! ♥

Pennsylvania
2 reviews
0 helpful votes
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The site was a little confusing but I figured it out. Otherwise all good and I will tell some of my friends about this cause it would be beneficial to them also. Thank you for what you do.

Date of experience: June 5, 2022
Letti C. — Support Pets Rep
over a year old

We appreciate your feedback! Thank you so much for spreading the word to others and sharing the ESA love!

North Carolina
1 review
0 helpful votes
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Emotional support animal
June 5, 2022

The process was easy and quick, I got my results and documents within days!

Date of experience: June 5, 2022
Letti C. — Support Pets Rep
over a year old

We are so thankful to hear you found the ESA application process quick and simple.

Illinois
1 review
0 helpful votes
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Simple easy and no hassle
June 5, 2022

Got to say i usually never write good reviews but the speed ease and pace of it was amazing simple and fast exactly what i needed worth the money

Date of experience: June 5, 2022
Letti C. — Support Pets Rep
over a year old

We truly appreciate your support! Thank you so much.

Florida
1 review
0 helpful votes
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Quick turnaround
June 5, 2022

Easy to apply and fast response. Received my approval for ESA within 24 hours.

Date of experience: June 5, 2022
Letti C. — Support Pets Rep
over a year old

One of Support Pet’s main goals is to make the application process simple and fast for our loving pet parents!

North Carolina
1 review
0 helpful votes
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Great Service
June 5, 2022

From start to end they made the process very easy and fast and the communication was great when I had questions and the documents came fast and they checked in to make sure I had everything I need! Highly recommend!

Date of experience: June 5, 2022
Letti C. — Support Pets Rep
over a year old

Hi there! We are happy to hear your experience with our Customer Service and the application process was so great. We hope to continue to exceed your expectations in the future. Your business means the world to us!

Oklahoma
1 review
0 helpful votes
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Thank you I got them
June 5, 2022

It' was good thank you for helping me with getting my pet pecertified as a emotional support pet dog

Date of experience: June 5, 2022
Letti C. — Support Pets Rep
over a year old

We’re so glad to help you! ♥ Thank you for choosing Support Pets to register your furry pal as an ESA.

Georgia
1 review
0 helpful votes
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Fast response for questions
June 5, 2022

My experience was great, it barely took 24 hours and I had all my paperwork. Awesome!

Date of experience: June 4, 2022
Letti C. — Support Pets Rep
over a year old

We are so happy to hear your experience was great with Support Pets and very excited to have you part of our ESA family!

Massachusetts
1 review
0 helpful votes
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Great
June 5, 2022

It was very helpful, and thank you so much for the opportunity!

Date of experience: June 4, 2022
Letti C. — Support Pets Rep
over a year old

We are happy to help you! Thank you so much for the kind feedback and for choosing Support Pets to register your furry loved one as an ESA.

Illinois
1 review
5 helpful votes
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Fast service but disappointing because I was never given the pet screening so my esa documents do not show my dogs name or anything about my dog it's just a letter that says I'm approved for emotional support animals

Date of experience: June 4, 2022
Eva H. — Support Pets Rep
over a year old

Hi there! A member of our team has been in touch with you concerning this matter.

Florida
1 review
0 helpful votes
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Charly esa
June 4, 2022

Very fast and easy and happy I received my esa paperwork

Date of experience: June 4, 2022
Letti C. — Support Pets Rep
over a year old

Loving pet parents deserve an easy and simple application.

Texas
1 review
0 helpful votes
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Thank you
June 4, 2022

Thank you so much for allowing me to be able to be with Harper! I am using this for an apartment, so it means a lot!

Date of experience: June 4, 2022
Letti C. — Support Pets Rep
over a year old

Our furry friends are family and should be allowed to be with us always.

North Carolina
1 review
0 helpful votes
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ESA documents
June 4, 2022

I received my documents under a day. All I had to do was fill out my experience with my ESA and how they contribute to my health and now I can take him everywhere.

Date of experience: June 4, 2022
Letti C. — Support Pets Rep
over a year old

Thank you for choosing Support Pets to register your furry pal as an ESA. Wishing you much health and happiness!

New York
1 review
0 helpful votes
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Great
June 4, 2022

Very easy to complete and paperwork was received quickly.

Date of experience: June 4, 2022
Letti C. — Support Pets Rep
over a year old

Thank you for your kind feedback concerning the application process. We truly appreciate it!

Wyoming
1 review
0 helpful votes
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Good and nice!
June 4, 2022

Very fast! Great experience. Very easy site to navigate.

Date of experience: June 4, 2022
Letti C. — Support Pets Rep
over a year old

Thank you so much for your positive feedback. ♥ It is wonderful to know you will be enjoying life with your support pet by your side!

Georgia
1 review
0 helpful votes
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Finny
June 4, 2022

It was very easy to do. Received documents quickly. Am having trouble getting landlord papers. Button doesn't work

Date of experience: June 4, 2022
Connecticut
1 review
0 helpful votes
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Experience
June 4, 2022

Not enough time to evaluate you should wait before asking these evaluation questions because the answers are not going to be accurate and will scue your survey info if you really care to get the accurate information results.

Date of experience: June 4, 2022
Letti C. — Support Pets Rep
over a year old

We appreciate your feedback. Thank you for taking the time to let us know your thoughts on the application process.

Ohio
1 review
0 helpful votes
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Reliable
June 4, 2022

So far I can not really say much but the questions did hit the spot on the nail though.

Date of experience: June 3, 2022
Letti C. — Support Pets Rep
over a year old

Our furry companions are like family and deserve to be by our side always. Thank you for taking the time to let us know your thoughts on our application process.We are excited to have you part of our ESA family!

Texas
1 review
0 helpful votes
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Awesome experience
June 4, 2022

It was absolutely fabulous.
Thank you for your follow up

Date of experience: June 3, 2022
Letti C. — Support Pets Rep
over a year old

Hi there! We are happy to hear your experience with Support Pets has been fabulous. We hope to continue to exceed your expectations in the future! Thank you for such a kind review.

Ohio
1 review
0 helpful votes
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Yes
June 4, 2022

Quick and easy. Very worth it! Treat your pups like your family, because they are family. ESA helps you emotionally with peace of mind and also financially. Just found that out! Great to know. I highly recommend

Date of experience: June 3, 2022
Letti C. — Support Pets Rep
over a year old

Thank you so much for such a kind and thoughtful review of our company! We couldn't have said it any better. Our pet parents and furry friends mean the world to us and we are so grateful to have you a part of our ESA family. ♥