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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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So far it's been a great process. It was quick, easy and all. I appreciate their quick timing on the application. Great service!
Its was easy informational and helpful for me and my family
We’re so glad to help you! ♥ We try our best to make the application process easy!
I'm so glad this service is provided! It's so comforting to know that my dog can be with me!
We hope you will find our service with Support Pets very beneficial. Thank you for taking the time to share your feedback with us – it’s always appreciated.
So far my experience has been good. I've just applied and paid so I will see how things go from here.
We hope you will find our service with Support Pets very beneficial. Thank you for taking the time to share your feedback with us – it’s always appreciated.
I am overjoyed that ESA can help me with taking my little guy everywhere with me! We originally got him to help with my anxiety but we got so close that now if I leave him he has anxiety induced seizures. So we have to be there for each other…always! Thank you ESA for making it possible!
Our pleasure! Thanks for trusting and choosing us!
Quick, timely responses. Check your spam folder for emails, in case.
We're glad to know that you enjoyed our services! Thanks for trusting and choosing us!
Easy to order by answering questions and taking the quiz.
We truly appreciate your feedback! Thank you for taking the time to let us know your thoughts.
Easy to order. Looking forward to receiving documents and hope I am not denied access to facilities.
Thank you for everything. Quick and easy service. I didn't have to wait long at all.
You are very welcome. Your support is greatly appreciated ♥
Very fast getting my documents. Thank you for supplying this service..
We are glad that you did not have a hard time with the registration. Thank you for choosing Support Pets to register your furry pal as an ESA.
We're glad to hear that you enjoyed our services! Thanks for trusting and choosing us!
We hope you will find our service greatly beneficial! Thank you so much for choosing Support Pets for your ESA needs.
Easy way to apply and the customer service was so quick to reply. Thank you for helping me in making sure my buddy Bear can be with me everywhere I go!
We are committed to providing our loving pet parents with a quick and easy application process and it’s great to know that we’re meeting this goal.
Great, easy, helpful. Lola is my best friend, having her with me is the greatest gift I could ever wish and hope for.
Our furry companions are family and should be allowed to be with us always. It is wonderful to know you are enjoying life with Lola by your side!
I hope this is legit. My ESA has to be able to go with me and has helped me get through each day a little easier. I have not received any paperwork or her certificate and vest. Can someone please contact me. I would appreciate it
Hi there! Thank you for choosing Support Pets to register your furry loved one as an ESA. We offer a legitimate service at Support Pets because we only use real licensed doctors to review your ESA request. Your documentation will contain the license number of the doctor who reviewed and approved your ESA request. Again, thank you for taking the time to share your feedback with us – it’s always appreciated.
Wonderful. Been able to travel with our pet more freely now.
It is great to hear Support Pets has been highly instrumental in allowing your sweet pet to be at your side more often. Thank you for sharing your positive feedback.
Just hoping all of the things we ordered will arrive in a timely manner. We are moving in less than two months.
We hope that we will continue to meet your expectations and beyond! For your product order, you will receive an email and SMS with the tracking information once the order has shipped. Thank you for choosing Support Pets for your ESA needs.
Very helpful. I still need to get paperwork for my landlord, if you could help with that. Also waiting on other order ( identification card, halter, etc).
Hi there! Thank you so much for your positive feedback. For your product order, you will receive an email and SMS with the tracking information once the order has shipped.
Ok good information in the beginning I was confused because I didn't get a receipt right away. That was cleared nicely with support. Overall fast curtious service
Thanks for trusting and choosing us!
Wish it could come within a week as we will be traveling this week. I will let you know how it goes
Thanks for trusting and choosing us!
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


It is great to know you have had a great experience thus far. We look forward to hearing your thoughts.