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Support Pets

4.7

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From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,524
quality
1,493
This company responds to reviews on average within 0 days

Instant Feedback

57,256 reviews

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South Carolina
1 review
0 helpful votes
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Great service
July 14, 2022

So far it's been a great process. It was quick, easy and all. I appreciate their quick timing on the application. Great service!

Date of experience: July 14, 2022
Eva H. — Support Pets Rep
over a year old

It is great to know you have had a great experience thus far. We look forward to hearing your thoughts.

Florida
1 review
0 helpful votes
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Just what I needed
July 14, 2022

Its was easy informational and helpful for me and my family

Date of experience: July 14, 2022
Eva H. — Support Pets Rep
over a year old

We’re so glad to help you! ♥ We try our best to make the application process easy!

Missouri
1 review
0 helpful votes
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Life Saver!
July 13, 2022

I'm so glad this service is provided! It's so comforting to know that my dog can be with me!

Date of experience: July 13, 2022
Eva H. — Support Pets Rep
over a year old

We hope you will find our service with Support Pets very beneficial. Thank you for taking the time to share your feedback with us – it’s always appreciated.

Texas
2 reviews
0 helpful votes
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My Experience with Support Pets
July 13, 2022

So far my experience has been good. I've just applied and paid so I will see how things go from here.

Date of experience: July 12, 2022
Eva H. — Support Pets Rep
over a year old

We hope you will find our service with Support Pets very beneficial. Thank you for taking the time to share your feedback with us – it’s always appreciated.

Illinois
1 review
0 helpful votes
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I am overjoyed that ESA can help me with taking my little guy everywhere with me! We originally got him to help with my anxiety but we got so close that now if I leave him he has anxiety induced seizures. So we have to be there for each other…always! Thank you ESA for making it possible!

Date of experience: July 12, 2022
Vinnie M. — Support Pets Rep
over a year old

Our pleasure! Thanks for trusting and choosing us!

New York
1 review
0 helpful votes
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Really easy to work with
July 12, 2022

Quick, timely responses. Check your spam folder for emails, in case.

Date of experience: July 12, 2022
Vinnie M. — Support Pets Rep
over a year old

We're glad to know that you enjoyed our services! Thanks for trusting and choosing us!

Florida
1 review
0 helpful votes
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Easy to order
August 11, 2022
Updated review

Easy to order by answering questions and taking the quiz.

Date of experience: July 12, 2022
Eva H. — Support Pets Rep
over a year old

We truly appreciate your feedback! Thank you for taking the time to let us know your thoughts.


Easy to order
July 9, 2022
Previous review

Easy to order. Looking forward to receiving documents and hope I am not denied access to facilities.

Date of experience: July 9, 2022
Wisconsin
1 review
0 helpful votes
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Speedy
July 12, 2022

Great experience and easy to do in very little time frame

Date of experience: July 11, 2022
Vinnie M. — Support Pets Rep
over a year old

Thanks for choosing us!

South Carolina
1 review
0 helpful votes
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Quick and easy
July 12, 2022

Thank you for everything. Quick and easy service. I didn't have to wait long at all.

Date of experience: July 11, 2022
Eva H. — Support Pets Rep
over a year old

You are very welcome. Your support is greatly appreciated ♥

Tennessee
2 reviews
0 helpful votes
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ESA Doc
July 11, 2022

Very fast getting my documents. Thank you for supplying this service..

Date of experience: July 11, 2022
Eva H. — Support Pets Rep
over a year old

We are glad that you did not have a hard time with the registration. Thank you for choosing Support Pets to register your furry pal as an ESA.

Texas
1 review
0 helpful votes
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Alicia
July 11, 2022

Haven't received items yet but ordering was quick, straightforward, and easy.

Date of experience: July 11, 2022
Vinnie M. — Support Pets Rep
over a year old

We're glad to hear that you enjoyed our services! Thanks for trusting and choosing us!

Illinois
1 review
0 helpful votes
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I love it
July 10, 2022

It was pretty simple to do and I'm glad I did. I hope it works~

Date of experience: July 10, 2022
Eva H. — Support Pets Rep
over a year old

We hope you will find our service greatly beneficial! Thank you so much for choosing Support Pets for your ESA needs.

Texas
1 review
0 helpful votes
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Quick and easy process!
July 10, 2022

Easy way to apply and the customer service was so quick to reply. Thank you for helping me in making sure my buddy Bear can be with me everywhere I go!

Date of experience: July 10, 2022
Eva H. — Support Pets Rep
over a year old

We are committed to providing our loving pet parents with a quick and easy application process and it’s great to know that we’re meeting this goal.

Maryland
1 review
0 helpful votes
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Care you need
July 10, 2022

Great, easy, helpful. Lola is my best friend, having her with me is the greatest gift I could ever wish and hope for.

Date of experience: July 9, 2022
Eva H. — Support Pets Rep
over a year old

Our furry companions are family and should be allowed to be with us always. It is wonderful to know you are enjoying life with Lola by your side!

Georgia
2 reviews
0 helpful votes
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Didn't receive
July 10, 2022

I hope this is legit. My ESA has to be able to go with me and has helped me get through each day a little easier. I have not received any paperwork or her certificate and vest. Can someone please contact me. I would appreciate it

Date of experience: July 9, 2022
Eva H. — Support Pets Rep
over a year old

Hi there! Thank you for choosing Support Pets to register your furry loved one as an ESA. We offer a legitimate service at Support Pets because we only use real licensed doctors to review your ESA request. Your documentation will contain the license number of the doctor who reviewed and approved your ESA request. Again, thank you for taking the time to share your feedback with us – it’s always appreciated.

Florida
1 review
0 helpful votes
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Elmo
July 9, 2022

Wonderful. Been able to travel with our pet more freely now.

Date of experience: July 9, 2022
Eva H. — Support Pets Rep
over a year old

It is great to hear Support Pets has been highly instrumental in allowing your sweet pet to be at your side more often. Thank you for sharing your positive feedback.

Colorado
1 review
0 helpful votes
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Services
July 9, 2022

Just hoping all of the things we ordered will arrive in a timely manner. We are moving in less than two months.

Date of experience: July 9, 2022
Eva H. — Support Pets Rep
over a year old

We hope that we will continue to meet your expectations and beyond! For your product order, you will receive an email and SMS with the tracking information once the order has shipped. Thank you for choosing Support Pets for your ESA needs.

Florida
1 review
0 helpful votes
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Sophie's info
July 9, 2022

Very helpful. I still need to get paperwork for my landlord, if you could help with that. Also waiting on other order ( identification card, halter, etc).

Date of experience: July 8, 2022
Eva H. — Support Pets Rep
over a year old

Hi there! Thank you so much for your positive feedback. For your product order, you will receive an email and SMS with the tracking information once the order has shipped.

New Mexico
1 review
0 helpful votes
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Confused
July 8, 2022

Ok good information in the beginning I was confused because I didn't get a receipt right away. That was cleared nicely with support. Overall fast curtious service

Date of experience: July 8, 2022
Vinnie M. — Support Pets Rep
over a year old

Thanks for trusting and choosing us!

Arizona
2 reviews
0 helpful votes
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Wish it could come within a week as we will be traveling this week. I will let you know how it goes

Date of experience: July 8, 2022
Vinnie M. — Support Pets Rep
over a year old

Thanks for trusting and choosing us!