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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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I never knew there are so many places where my Peaches can go with me. Ever our church accepted her. Knowing she will be beside me makes things so much better. Thank you for making this possible. You are the best.
Very nice and affordable. I will be glad when their cards and veats come in.
We're glad to hear that you enjoyed our services! Thanks for trusting and choosing us!
Thank you it's been great! I'm very happy with this.
Our pleasure! Thanks for trusting and choosing us!
T
He site is very user friendly even for us elderly folks. Easy to navigate and good information.
We're glad that you enjoyed our services! Thanks for trusting and choosing us!
Love you guys. The questions in the verification process told me a lot about myself and how much I really depend on my dog. The documents I received will help my moving transition smoother. I'm still on the move, but I'm moving with confidence.
We're so glad to have you as a customer! Thanks for trusting and choosing us!
Truly love! This experience was nice & totally understandable & easy! Good prices to offer. I love that I have my dog to comfort my emotional needs now & can be brought with me anywhere for support! Love it.
Thanks for trusting and choosing us!
It was easy to fill out the application, and I received my documents in a timely manner.
We hope to continue to exceed your expectations in the future. Thank you for letting us know your thoughts.
I didn't know where to get the documents I needed. This was very easy. I would use this again.
We're glad that you enjoyed our services! Thanks for trusting and choosing us!
This is great, Im happy i did this. It was the right decision to help me keep my animal.
Thanks for your kind words! Thanks for trusting and choosing us!
A GREAT EXPERIENCE. I don't know what I'll do without my furry babies. Thanks to Support Pets, I no longer have to worry about that.
We're glad to hear that you enjoyed our services! Thanks for trusting and choosing us!
We apologize for this inconvenience. We appreciate your patience with the application process and thank you for choosing Support Pets to register your furry loved one as an ESA.
This is giving me a peace knowing that I will have my fur babies and my mom's may she Rest In Peace fur babies with me and we will be safe and ok, thank you so much, you really help me get some peace back in my life.
We're glad to hear that you enjoyed our services! Thanks for trusting and choosing us!
Easy to follow instructions. We really needed this. We had no trouble understanding the forms to fill out or the instructions. Just a few minutes when you're done…. This is just what we needed… At just the right time!
We're glad to hear that you enjoyed our services! Thanks for trusting and choosing us!
Thank you for making this process so easy. Also I do not have a way to print a certificate out, could you send me one.? Thank you very much!
Hi there! Someone will be in touch soon concerning your documents. Thank you so much for letting us know your thoughts.
Found it on web, linked to web page. Answered the question and easily qualified
We are so thankful to hear you found the ESA application process quick and simple.
I have been waiting for my card and tag for Sophie's collar!
Received card and tag today- 8-1-22
We are happy to hear your experience has been satisfactory so far.
Great experience and easy to use. Nothing matters to me than something easy to use.
We apologize for any difficulties you had with the application process. Thank you for letting us know your thoughts. We take pride in our Customer Service. Please let us know if there is anything we can do to better serve you.
GREAT SERVICE. I have high stress levels and my buddy helps me with my work and last 2 years with covid lost a lot of people work wise and family. Thank you
Your support is greatly appreciated ♥
I had to fill it out twice. I am not sure if I lost the first one or if it was a glitch in the system.
We’re always looking for ways to improve our services. Thank you for letting us know your thoughts!
At Support Pets, we aim to make the process fast and simple for our loving pet parents! Thank you for your sharing your thoughts!
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Enjoy! Thanks for trusting and choosing us!