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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Wish it could come within a week as we will be traveling this week. I will let you know how it goes
I like that you are helping people with getting this pets certified but you need to come down on the prices a little out make a program that will help disadvantage people with pets.
We're glad to know you enjoyed our services! Thanks for trusting and choosing us!
Information and forms are clear and easy to complete.
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I am very new to this, but am so glad I learned about this! I have a five year old Pomchi that we got at 10 weeks. She is my life! She has only been left alone for one hour the entire time we've had her, because I had an appt and my son had to work O/T. Any other time if she's not with me, my husband or son have her. I suffer from extreme depression and anxiety and there have been times when I would freeze out at a store, etc because of fear. Now that I can take my baby anywhere I go, I feel confident that my anxiety will be reduced as well as my depression. Thank you so Much ESA! Plus saving the 20 bucks a month on rent is great too!
Our pleasure! It is great to have you on board! Thanks for trusting and choosing us!
Easy and clear and an online doctor makes a big difference.
We're glad to know you enjoyed our services! Thanks for trusting and choosing us!
I love it. You all do great work and so proud that there is something out there to help people that need it most.
We appreciate your kind comment! Thanks for trusting and choosing us!
Easy and fast process. In less than 24 hours all documents were emailed.
We're glad to know you enjoyed our services! Thanks for trusting and choosing us!
All your emails went to my spam account and I did receive the paperwork in the snail mail but it was all incorrect. I'm waiting to hear back from your customer support to get it all corrected.
We sincerely apologize for the inconvenience this caused. At Support Pets, we are always trying to improve our service to better serve our loving pet parents; therefore, your feedback is greatly appreciated.
I was very to find such to help with our problem. Every step was easy to get through. The end results I'm sure will make it easier for us both.
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Thank you for doing exactly what you claim. It's refreshing.
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Awesome to say the least! Just made my life a whole lot easier.
We're glad that you enjoyed our services! Thanks for trusting and choosing us!
It was quick and easy, Reliable and transparent. I walked into Walmart with my diamond with Confidence and Assurance that she could be right there with Me. Thank you Support Pets
We're glad that you enjoyed our services! Thanks for trusting and choosing us!
I got approved immediately. I can't wait to be able to take our little fur baby wherever we go. I highly recommend this to everyone needing to have your support animal with you at all times.
We're glad that you enjoyed our services! Thanks for trusting and choosing us!
Thanks for the reminder to renew. I really appreciate it and so does my Storm.
Our pleasure to have you with us one more year! Thanks for trusting and choosing us!
It was easier than I thought it would be. Bella my dog is my best friend she knows and understands when I am having a hard day!
We're glad that you enjoyed our services! Thanks for trusting and choosing us!
Aloha, and Mahalo for providing such a necessary service.
We're glad that you enjoyed our services! Thanks for trusting and choosing us!
Very fast at getting papers processed and easy to do on your own.
We're glad that you enjoyed our services! Thanks for trusting and choosing us!
Super easy and quick. Everything in one package. They walked me through everything and kept in contact with me.
We're glad that you enjoyed our services! Thanks for trusting and choosing us!
So far easy and pleasant experience, it is so hard to find rentals that will allow me to have my pet just because of his weight. I am hoping this will make it a bit easier since he has been my ESA for the past 6.5 years.
We're glad that you enjoyed our services! Thanks for trusting and choosing us!
We're glad that you enjoyed our services! Thanks for trusting and choosing us!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for trusting and choosing us!