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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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The email with the original link did not work so I had to reach out to customer support but I was dealt with in a short time and received my Documents shortly after reaching out. Overall a positive experience!
We're glad that you enjoyed our services! Thanks for trusting and choosing us!
Once I answered all the questions, the review process was quick and received my documents very soon after. Just wish the documents were separated out when emailed instead of one pdf document.
We're glad that you enjoyed our services! Thanks for trusting and choosing us!
We're glad that you enjoyed our services! Thanks for trusting and choosing us!
So convenient. It made things so much easier traveling this summer.
We're glad that you enjoyed our services! Thanks for trusting and choosing us!
We're glad that you enjoyed our services! Thanks for trusting and choosing us!
This was the easiest way to get my dog safely approved.
We're glad that you enjoyed our services! Thanks for trusting and choosing us!
This was an easy process and I did it on my dog's birthday... a gift to him and me.
We're glad that you enjoyed our services! Thanks for trusting and choosing us!
Thank you so much for this experience. Super easy and fast!
Our pleasure! Thanks for trusting and choosing us!
The questionnaire and process were fairly easy. The only thing I would say is if you are needing a letter for your ESA right there and then, expect to receive it 2-3 days after your application gets approved. Other than that, no complaints!
We're glad that you enjoyed our services! Thanks for trusting and choosing us!
We're glad that you enjoyed our services! Thanks for trusting and choosing us!
It was great just waiting for our papers to come in the mail thank you for everything
Our pleasure! Thanks for choosing us!
The process was super easy and the price is much less than expected. I am happy to know that now i have the ability to comfortably manage task I've been unable to do, due to my anxiety.
We're glad that you enjoyed our services! Thanks for choosing us!
THANK YOU! Lilo and I greatly appreciate your help. This was an easy process and not stressful at all.
Our pleasure! Thanks for choosing us!
Thank you so much! This has truly changed my life for the better!
We are glad to hear that! Enjoy and thanks for choosing us!
Very efficient in correspondence. Application very user friendly.
We make sure that the whole process is easy and straight forward to make your experience better! Thanks for choosing us!
Excellent service. I am so happy. Now I can go with my dog to anyplace.
We're glad you enjoyed it! Thanks for choosing us!
None to give was ok i have no other input to give you
Thanks for choosing us!
Having trouble printing it. When I click on the link nothing is coming up
Hi there! A member of our team will be contacting you soon to assist with this. We apologize for this inconvenience.
The process was very easy and I received documents within 24hrs. I am so pleased with the experience. My stress and anxiety have never been lower!
We make sure that the whole process is easy and straight forward to make your experience better! Thanks for choosing us!
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Thanks for trusting and choosing us!