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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I got everything in a timely fashion and was able to travel with my pet to take my kids to their grandparents across the country and then to have my own quiet space with the dog as well.
Thank you for the peace of mind.
Yes I received my dogs documents and I must say it's been wonderful knowing that wherever I go he goes. I love it..
Enjoy! Thanks for trusting and choosing us!
Probably, my fault, that I didn't read everything before I paid the $90 for the ESA. I assume that for that price I would have received the ID card and at least a collar. Instead I received information on how to purchase those things on top of the documentation.
We are sorry to hear that! The ESA letter, Tag, Vest and other items are all sold separately but we also have some packages and bundles. Thanks for trusting and choosing us!
Thankful for this service - I received my documents within 48 hours and the customer support team was able to answer my questions & make adjustments as needed. I recommend using Support Pets for your ESA needs!
We are glad to know that you have enjoyed our services! Thanks for trusting and choosing us!
Had my ESA in under 48 hrs and was able to take my cat with me to my new place without paying a huge deposit and monthly pet rent
We are glad to know that you have enjoyed our services! Enjoy! Thanks for trusting and choosing us!
Thanks for trusting and choosing us.
Yes thanks I received it but no receive the items they wear (jacket) says support emotional?!
We are glad to know that you have enjoyed our services! Thanks for trusting and choosing us!
Amazing help with my dog
Thank you! Thank you so much! Now I don't have to worry about taking him anywhere I want to live
Our pleasure! Enjoy! Thanks for trusting and choosing us!
Quick and easy plus helps me feel piece of mind. They helpful and made things easy for me
Awesome! Our aim is to make the process quick and easy! Thanks for trusting and choosing us!
Very quick process, all paperwork went through without difficulties.
At Support Pets, we try to make the application process easy for our amazing pet parents. We believe registering furry loved ones as ESA should not be a difficult thing.
The process was easy to complete and I got my documents quickly. The customer service is good.
We are glad to know that you have enjoyed our services! Thanks for trusting and choosing us!
I had a great experience. I have received my documents fast and they are very detailed.
We are glad to know that you have enjoyed our services! Thanks for trusting and choosing us!
This was a good experience. I received what I ordered in a timely manner and it was on good condition when delivered. Thank you
Our pleasure! Thanks for trusting and choosing us!
I had a very good experience with Support Pets. Would recommend.
We are glad to know that you have enjoyed our services! Thanks for trusting and choosing us!
Thank you for all you do for us and our pets. I am still getting use to the freedom to take Grace into some public spaces but am happy to have choice without the stress.
Our pleasure! Thanks for trusting and choosing us!
It's a great experience tho on my application it says He instead of She for me
We are glad to know that you have enjoyed our services! Thanks for trusting and choosing us!
I received the documents but I am disappointed that it doesn't include a travel card or pendant for my Maggie.
We are sorry to hear that, but we will definitely improve our product based on your opinion. Thank you!
Good experience. Easy and simple compared to regularly going through a doctor. Fast and efficient service.
Enjoy! Thanks for trusting and choosing us!
Smooth process, was able to lease my apartment without paying a deposit or even a pet fee. However check with airlines prior to flying in, some don't accept it & also check with hotel cause some state don't either.
We are glad to know that you have enjoyed our services! Thanks for trusting and choosing us!
Good experience to go through to protect your pet and your rent
We are glad to know that you have enjoyed our services! Thanks for trusting and choosing us!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are glad to know that you have enjoyed our services! Thanks for trusting and choosing us!