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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Smooth process, was able to lease my apartment without paying a deposit or even a pet fee. However check with airlines prior to flying in, some don't accept it & also check with hotel cause some state don't either.
Good experience to go through to protect your pet and your rent
We are glad to know that you have enjoyed our services! Thanks for trusting and choosing us!
Very fast and easy definitely would use again if necessary.
You are always welcome! Thanks for trusting and choosing us!
Getting these documents and everything with them was so easy. I'm so happy now that I don't have to wait to go home to be with my little guy and that he can come with me everywhere! Everyone says I seem happier and it's cause I have my wonderful ESA with me :)
Our pleasure! Thanks for trusting and choosing us!
I have no complaints on the purchase of this product. Anytime I have had an issue with sizing or receiving my documents as promised the staff has been very helpful and courteous with a quick response to all issues that may arise.
We are glad to know that you have enjoyed our services! We will let the team know about your kind words! Thanks for trusting and choosing us!
Great service. Legit documents. So glad I can take my pup anywhere now.
We are glad to know that you have enjoyed our services! Thanks for trusting and choosing us!
It was wonderful experience In applying and receiving my ESA documents. It's so many scrams out there.
We are glad to know that you have enjoyed our services! Thanks for trusting and choosing us!
I received the letter within 2 days of purchase. Customer service needs to do better. Called to let them know my apartments wanted to verify lady who answered was rude
That's definitely not the experience we want you to have with us. We apologize for any inconveniences we might have cause you and we will improve our services based on your review. Thank you.
Thank you for your help and the paperwork. My experience was great.
We are glad to know that you have enjoyed our services! Thanks for trusting and choosing us!
I received everything I asked for in a decent amount of time. Thank you
You are most welcome! Thank you for taking the time to let us know your thoughts.
Excellent except the vest does not fit properly it seems.
We sent you a private message to help you with this. Thanks for trusting and choosing us!
It's perfect. It's exactly what I'm needing for my dog.
Enjoy! Thanks for trusting and choosing us!
This process was very easy, I have no regrets. I appreciate how helpful this service was!
We're glad that you have enjoyed our services! Enjoy! Thanks for trusting and choosing us!
I printed the ESA document; was not interested in the ebooks; not everyone can print them. Hope I get the rest that I paid for soon.
Enjoy! Thanks for trusting and choosing us!
Looking forward to getting my documents
Very easy to navigate and the service was very quick. I am very pleased!
We are so happy to hear that Support Pets could be of great service to you and that you found the website easy to navigate. Thank you for taking the time to leave a comment.
Sounds very good but I still haven't received it. The process is confusing I still don't have any certificate or anything showing the dog can be a support dog
We’re always looking for ways to improve our services. Thank you for letting us know your thoughts! In most cases, we offer 24- to 48-hour delivery of your ESA approval documentation. Please make sure to check your junk and spam folders.
Great way to take your babies with you. Was excited to know this was taken care of.
It is great to know you will be enjoying life with your furry loved ones by your side always.
So far so good. I will be able to take my dog out to more places. This means that I will be able to do more things and go to more places.
Thanks for trusting and choosing us!
Went easier than I thought. I have charges from support pets one amount 39.59, another for 34.25 and the last 97.00. Is this right
Our aim is to make the process easy and quick! Thanks for trusting and choosing us!
The process was really user friendly. I got my documents the next day.
Our aim is to make the process easy and quick! Thanks for trusting and choosing us!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are glad to know that you have enjoyed our services! Thanks for trusting and choosing us!