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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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It was quick and if helped us travel with him at the airport
A quick and easy way to get your ESA letter. Loved every step of the way to ensure I am able to have my doggo with me everywhere.
We are glad to know that you have enjoyed our services! Thanks for trusting and choosing us!
I definitely recommend ESA for your pets. I received all on time it's very helpful and can go my dog everywhere without restrictions. % approved
Thanks for your kind words! Thanks for trusting and choosing us!
Fast & Prompt service I received my papers with great customer service I would recommend this to anyone
We are glad to know that you have enjoyed our services! Thanks for trusting and choosing us!
Good and on time. I felt heard and supported. Now I'm gonna feel better whenever I go outside
We are glad to know that you have enjoyed our services! Thanks for trusting and choosing us!
I have received my certificate, my ID card for Support Pet, and metal support animal tag.
I also received her jacket as well, which I have returned (7/26/22) for a larger size... which I have not received back as of now.
We are glad to know that you have enjoyed our services! Thanks for trusting and choosing us!
Great got them my email. To make as many copies as I need. Nice knowing my dog is protected now from landlords.
We are glad to know that you have enjoyed our services! Thanks for trusting and choosing us!
It was good experience. I got my documents in a fast and timely fashion
We are glad to know that you have enjoyed our services! Thanks for trusting and choosing us!
We are glad to know that you have enjoyed our services! Thanks for trusting and choosing us!
Even though I am new to this I am happy with that I have received my ESA documents and now I am waiting for my certificate and ID cards which should be coming soon
Thanks for your kind words! Enjoy! Thanks for trusting and choosing us!
I am very impressed and love the fitting of all vest for my dog. She loves it and I am so happy I cam now take her with me anywhere I travel. She is definitely my little sidekick through it all.
We are glad to know that you have enjoyed our services! Thanks for trusting and choosing us!
Enjoy! Thanks for trusting and choosing us!
Had a great experience. No problems at all. Process was very easy and quick.
We're glad to hear that! Thanks for trusting and choosing us!
Got approved and received my documentation in 48 hours. Would recommend.
We are glad to know that you have enjoyed our services! Thanks for trusting and choosing us!
Amazing easy experience for someone with severe anxiety!
We're glad to hear that! Thanks for trusting and choosing us!
I was pleased to receive my support animal papers and harness. Now I feel free to take my Minimoo wherever I go. Thank You so much.
Our pleasure! Thanks for trusting and choosing us!
Thank you so much for helping us, Tazzy and I for being each others campion.
Our pleasure! Thanks for trusting and choosing us!
I am so excited to have the ability to travel with my little support schnauzer.
Enjoy it! Thanks for trusting and choosing us!
I have PTSD and will always carry this diagnosis! Wondering why I would have to reapply each year and pay a fee?
Hello! ESA approvals and documentation are good for one calendar year. Circumstances can change in a person’s life that is why we require our doctors to review every case on a yearly basis. Thankis for trusting and choosing us.
Thank you and I look forward to getting your response
So quick so easy and they follow up with you make sure you got everything which I love thank you so much.
Our pleasure! Thanks for trusting and choosing us!
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


We are glad to know that you have enjoyed our services! Thanks for trusting and choosing us!