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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I'm so pleased that I can take my furbaby with me everywhere. Recently I lost my dad and it took a toll on me. Now when I think about my dad I don't get sad because I have my baby Vegas. It is a pleasure to have him living with me in my apartment complex where they don't accept his breed. Thank you so much Support Pets you guys are life savers.
It is great to hear Support Pets has helped put your mind at ease. Peace of mind is a beautiful thing. ♥
I had a great experience with support pets. The entire experience was very easy.
We are thrilled to hear your experience with Support Pets has been great! We hope to continue to exceed your expectations in the future.
Very professional, good experience, will be useful for traveling and shopping
We are happy to help! ♥
Not what I expected. I also ordered a vest and my order was never placed but money was deducted from my bank account. I just feel it is false advertisement and you should really read the fine print.
Hi there! A member of our team has been in touch with you concerning this matter. Thank you.
I did not know it would be that easy and fast to get a letter from a doctor. I have tried out my puppy in different locations. I haven't had anyone ask me about my pup but it makes me feel better that she is certified,
We are so thankful you found the ESA application process quick and simple. It is also great to know Support Pets has helped put your mind at ease. Thanks for your positive feedback.
The process was thorough yet prompt and easy to provide the necessary information to allow the physician to certify my need for an emotional support animal.
Thank You
Hey there! At Support Pets, one of our main goals is to make the process simple and easy for loving pet parents to register their furry angels. Thank you for choosing Support Pets for your ESA needs.
Good! Very easy and quick, absolutely recommend for others looking to get their pets ESA certified!
We are glad to hear that you’re enjoying your experience with Support Pets. We are committed to providing our loving pet parents with quality service when it comes to registering their furry loved ones as ESA.
It was quick and easy with fast results. No waiting on hold and got my papers in 48 hours.
We truly appreciate your kind and thoughtful review of our company. It is wonderful to know you will be enjoying life with your cats by your side always.
It was nice to not be on hold waiting for someone answer.it was quick and easy with fast results
It was great information needed and the products available such as pet support I'd cards offered for a fee, email and customer service available.
Hey there! At Support Pets, one of our main goals is to make the process simple and easy for loving pet parents to register their furry angels. We're so glad to help you! ♥
I just thought of how important on getting my needs addressed in me and my son's emotional needs met and certification. Hopefully it will be addressed
They made the process real easy and simple to understand the best experience ever I shouldn't have procrastinated
We are happy to hear you have had a great experience thus far. We believe furry loved ones are family and deserve to be with their loving pet parents always.
Easy to complete and was fast to receive the document
We are committed to providing our loving pet parents with a quick and easy application process and it’s great to know that we’re meeting this goal.
Everything was very easy from start to finish, got everything back pretty quick.
We are glad to know that you have enjoyed our services! Thanks for trusting and choosing us!
Great! But most flights will not accept ESA cats which soothes my anxiety and depression.
Although ESAs are no longer protected under federal aviation and Department of Transportation laws, some airlines still allow pets on flights.
The best thing to do is to check with your airline of choice, to learn more about their policies, limitations and possible fees.
We wish you a very nice day! Thanks for trusting and choosing us!
I was skeptical at first but I qualified right then and there. Paid for it and the vest, my dog's ID Cardand documents came about three weeks later. I was provided a digital link where I can download my doctor's letters.
Super quick, straight to the point, highly recommend!
Thank you so much for your positive feedback. We hope to continue to exceed your expectations in the future.
I received my certificate and other info and such, I did however told you that I had to give Ontario back because I could no longer take care of it due to my accident and operation, I need to ask you what do I now with these things you sent me since I no longer have Ontario?
Hi there! A member of our team has been in touch with you concerning this matter. Thank you.
Refund requested. ESA is not recognized in the Commonwealth of Virginia.
Hi there! A member of our team has been in touch with you concerning this matter.
Great! Very friendly staff. When I was in need they answered the call and got everything squared away.
Thank you so much for choosing Support Pets! We appreciate your feedback about our website. Our customer service is readily available for any questions or concerns our pet parents may have.
I was able to easily get the documents so that my now support dog can help me through my daily anxieties.
We believe life is so much more enjoyable with a furry loved one always by your side!
Super easy and fast process. Would recommend to friends and family.
We are thrilled to hear you found the application process easy and fast. Thank you for choosing Support Pets for your furry pal’s needs and for spreading the word to others!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Making it simple for loving pet parents is our goal. For your product order, you will receive an email and SMS with the tracking information once the order has shipped.