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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Support pets helped me be able to easily move into an apartment setting without them being able to deny my pit bull or charge me extra fees for him, their response time is quick and they even filled our extra forms at my leasing agents request. Thank you support pets
Thank you! We're glad that you find our services beneficial, and we always strive to provide excellent service.
Read above. Not happy with what you promised to get paperwork in two days. Had to email you twice to get my paperwork in two weeks.
This has helped us to keep Kota safe when we move into our place when ever that might happen.
It is our pleasure to be of assistance, thank you for trusting and using our services.
Very great and easy to use site, helped me certify my cat as an ESA. I received my documents only a day or two after my initial purchase. I also ordered a tag and ID card for my wallet that were delivered to me within a month of my order. I ordered a harness as well but I have yet to receive it, but it's a minor thing for me and i am very happy to have my documents.
Quick and easy.
Recommend to friends and family. Glad I have the peace of mind my pet will always be with me
Exactly what we strive to accomplish! An easy and fast experience for our valued customers. Thank you for your trust!
I didn't know hore easy it would be to have my dog registered. We received all documents and her vest as scheduled. I highly recommend this.
We are happy to hear you found the application process with Support Pets simple.
Very helpful.very professional and timely thank you very much
Thank you! We're glad that your experience with us is great. We are delighted by your feedback.
I have only had a tiny bit of negativity from one business owner who declared quickly as I entered "No Pets." I immediately turned around and walked out. No more of my business.
Lost the TAG, broke off the ring on his collar. How do I get a replacement tag?
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
It's a great service and I am thankful for the paperwork. I still noticed that I can't rent apartments even though I m showing these documents. It seems some landlords are still not aware of these letters.
It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
We are glad your experience was great using our services! That’s exactly what we strive to achieve!
Excellent service and great experience! We're looking forward to this year!
It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.
Thank you! We're glad that you are satisfied with our services. Have a happy new year!
Was very easy to do. Helped be able to find a house with my dog. I have recommended it to all my friends
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Support Pets has been very helpful in getting me the documents I need for my pet to be a certified ESA.
Thank you, we're glad that we can be of assistance, thank you for choosing our company for your ESA needs.
Only thing I didn't like was it takes too long to get here
That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services.
We're glad that your experience with us is great! Thank you for trusting us with your ESA needs.
Fairly easy to get. Haven't had a situation where I needed to show my documents yet
Thank you for using our services, we're glad that you choose our company for your ESA needs.
I did not take no time in getting my certificate. I had to call customer service and the lady that answered was very helpful and just so nice. I forgot to order 2 of the harnesses and she got it done for me.
Thank you! It is our pleasure to provide you with excellent service. Thank you for trusting us with your ESA needs.
Ninja acts like he's a prince when wearing his vest. Being part of ESA, has made my life easier because he can go with me to most or all places. We attached at the hip!. Lol
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad that you have a positive experience with our services, thank you for trusting us with your ESA needs.