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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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Very easy form to fill out. And I got an email with the documents fast enough that I was able to use on my holiday travel.
My housing complex didn't accept the documents. I'm still unable to have my dog. I've been so depressed.
I had to fill out the forms over and over which I found frustrating
Thank you! We're glad that you are enjoying our services, we appreciate your support and trust!
Everything was easy and quick. I would recommend to others
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!
Thank you for trusting us! A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Very helpful fast service I will be using your service again soon I still need to order a harness thing for her and I don't know what else
Thank you! We are glad that you are enjoying our services.
Everything was so easy and they always reply quickly if you have any questions!
It took less than 48 hours to get my documents. I have told all my fur parents about Support Pets.
Thank you for your support! We are glad that we can be of assistance, have a prosperous year ahead.
I Got my documents and the certificate is Beautiful! Thank you!
Our services are legitimate because we are affiliated with licensed doctors to provide ESA approval. We hope you find our services with Support Pets beneficial!
Happy New Year!
This was easy and put minimal stress on me for set up of my pet and I to travel. My anxiety levels are less now knowing I will be able to travel a long distance and have her by my side to keep me at ease.
Nothing can ease our anxiety but having our ESA around, we are glad that we can be of assistance. Happy New Year!
It was great! Very easy and straight to the point.
Thank you for your positive feedback, we are glad that you are satisfied with our services. Happy New Year from the Support Pets family!
That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services.
I've had wonderful results the last year taking my dog with me everywhere. Was so glad l joined SUPPORT PETS! I just renewed for my 2nd year and added my other on too! Thank you Support Pets!
Vicki Ford
Port Arthur, Texasi
Signing up was quick. We will see how the process and documents go from here.
Thank you for your support! Easy sign-up is exactly what we strive to accomplish! Thank you for your trust! Happy holidays!
It was so easy! I just answered a few questions and within a week I had my documents.
We’re always working hard for your experience to be smooth and easy. Happy holidays!
Awesome they addressed my concerns.
I received what I ordered. Great company great service
Thank you! Your convenience always matters to us, and we're glad to be of assistance.
Happy holidays!
Thank you for helping me to keep my animals near me
Nothing can compare to the comfort our ESA can provide. Thank you for choosing Support Pets for your ESA needs, happy holidays!
My pup was the best impulse buy I have ever had.
Having him be able to be with me all the time is a bonus.
Everyone is friendly and understanding that he is with me and he knows when he is my helper!
That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services.
It was very simple to complete. I hope it's done correctly and is all set.
We are happy to hear you found the application process with Support Pets simple. Thank you for your trust, happy holidays!
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Exactly what we strive to accomplish! An easy and fast experience for our valued customers. Thank you for your trust!