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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I received my documents quickly and was pleased However, when I received the harness, it was too small. I sent an email but have not received a response yet.
Thank you for your trust! We don’t want our customers to wait, so we try to deliver the package as soon as possible. You may give us a call at 855-700-7387 for further assistance, thank you!
Everything was pretty easy and I was able to bring my dog with me in the plane thanks support pets
Exactly what we strive to accomplish! An easy and fast experience for our valued customers. Thank you for your trust!
It was nonstressfull, easy step by step instructions, I work at a shelter alot of people are required to come get an esa a pet. I feel so much better when my esa dog is with me
We're glad that you enjoy our services, and your trust is highly appreciated. Thank you so much for believing in us!
Good so far,I just hope everything goes smoothly, my Buddy means the world to me!
Thank you! We're glad that you are enjoying our services.
Good I need my Maxwell with me at all times
I'm not sure what you need for me to say. I needed this confirmation to help me take my dog with me when traveling. Hope the letters help. I plan to travel during the holidays. Thanks!
Thank you! We're happy to know that you have great experience with our services, thank you for trusting our company.
Quick and efficient
Understanding of my needs. Anxiety is difficult for me.
It is always our pleasure to provide you with efficient and excellent service. Thank you for trusting Support Pets.
Have not received Tucker's vest and ID. Have emailed and still no answer to my problems. Why take my money and not send my order. Hope you don't do every customer this way. Please deliver my produces
Thank you
Kay Rudkin
The process was mostly simple.
You have to realize that they're doing a psychological profile. If you're perfect you don't need an ESA.
Exactly what we strive to accomplish! An easy and fast experience for our valued customers. Thank you for your trust and for leaving positive feedback.
I works for what i needed it I've very happy that I had heard about it from a friend
Thank you for your trust! We don’t want our customers to wait, so we try to deliver the package as soon as possible.
Compre housing y travel combo, y un kit para mi mascota por que me mude de arizona a la florida y NOTIFIQUE el mi cambio de direccion. Les he enviado un total de 3 direciones distinas para que me envien mi compra, y la respuesta que ustedes es que no me lo pueden enviar a las direcciones. Solo enviaron una copia ESA a mi correo que NO fue aceptada en el aereopuerto. Aun estoy a la espera de el kit completo. Pague cerca de $300 dolares y sigo esperando por que ningun miembro de su grupo me ha resuelto nada. ESA *******033
I am very sorry that I haven't answered you sooner but in the last three weeks I have come from Alberta Canada to Arizona. I appreciate receiving your documents plus the new equipment. Thank you very much.
It is always our pleasure to be of assistance, and we're glad that you find our services beneficial. Thank you for your trust and support!
Got my paperwork, and thanks to you guys I was able to keep my dog.
Thank you! Nothing can be more comforting than having our ESA around, and we're glad to provide you with convenience.
I am having excellent experience with my dog, people are nicer & kind when you have a pet with you,
Nothing can compare to the comfort our ESA can provide. Thank you for choosing Support Pets for your ESA needs.
Pretty disheartening when I ordered a size small vest and they sent me and extra small. Instead of sending me something to ship IT back so I can get the right size they said I'd have to pay for the shipping which I would understand had I selected the wrong size but that was not the case.
I am just soo thankful for you guy's!
Process was easy as could be.Had problems printing them out at first, so they mailed me the documents, eventually was able to print them also.
Your convenience always matters to us, and that's why we always strive to provide an easy and fast experience for our valued customers. Thank you for your trust!
It's great! Now I am available to get in a lot of places with my Dog
We're glad to be of assistance and make your dream into a reality of having a meaningful life with your ESA, thank you for your trust.
I had a great experience with Support Pets! Fast and simple.
Your convenience always matters to us, and that's why we always strive to provide an easy and fast experience for our valued customers. Thank you for your trust!
I am so glad to be able to bring my little dog everywhere. It helps with my anxiety.
Thank you! We are glad to know you enjoy our services. And nothing can ease our anxiety but having our ESA around, we are glad that we can be of assistance.
Very easy and seamless experience. Website easy to navigate. Questions were relative and understandable. Reasonable priced too!
Thank you
We are so happy to hear that Support Pets could be of great service to you and that you found the website easy to navigate and informative. Thank you for taking the time to leave a comment.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad to be of assistance and make your dream into a reality of having a meaningful life with your ESA, thank you for your trust.