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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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It was quick easy and something I absolutely needed I have spinal cerebellum ataxia so I felt this was a mess do.
The overall experience was great, I got my ESA in less than 2 days. Everything was quick and user friendly. 100% recommended.
Thank you for the positive review and feedback on our services. Your appreciation motivates us to move forward and improve even more.
A smooth, quick and overall great experience! Would definitely do again and/or for another pet and would recommend!
Thank you for your kindness! We are happy to know that your experience with Support Pets is great! We are glad that we can be of assistance.
Filling out the forms was easy and fast.
It was a lot easier than I thought it would be.
The documents came in a timely manner.
Exactly what we strive to accomplish! An easy and fast experience for our valued customers. Thank you for your trust!
Exactly what they said, now Pumpkin can go everywhere with us!
Thank you for your support, it is our pleasure to provide you with great service.
Within a three week time frame I received my letter from the therapist, his certificate and his ID and paperwork.
Exactly what we strive to accomplish! An easy and fast experience for our valued customers. Thank you for your trust!
Mostly very satisfied. Only "major issue" is I started getting renewal notices months back (I think.like Aug/Sept) and his current cards are not due for renewal until Dec. Was told if I sent in renewals back then, they would renew for those months, it would not add to Dec. However, if I waited to tail end of Nov, it would correctly extend the renewal date. When I renewed end of Nov, the new card came with the same date (12/xx/2022). Not too good. Talking with support, they went through my account and sent me my corrected card. Don't know why it got confused, but everything seems to be very good at this point.
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!
Mostly very satisfied. Only "major issue" is I started getting renewal notices months back (I think.like Aug/Sept) and his current cards are not due for renewal until Dec. Was told if I sent in renewals back then, they would renew for those months, it would not add to Dec. However, if I waited to tail end of Nov, it would correctly extend the renewal date. (I guess we'll see)
I took the test, filled out the papers, and got everything for my fur baby really quick and everything was set up correctly. I love it. You guys are pawsome!
Thank you! Exactly what we strive to accomplish! An easy and fast experience for our valued customers. Thank you for your trust!
It's great but wish the tags came included with it.
Thank you for your trust! We are glad that your experience with our services is great.
The information required was easily updated. The whole process took 30 minutes.
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!
I was approved quickly, almost immediately. It gave me the confidence to keep my pet with me
Your convenience always matters to us, and that's why we always strive to provide an easy and fast experience for our valued customers. Thank you for your trust!
This was the best thing I could have ever done. I love being able to bring my pet with me everywhere as he keeps my anxiety down.
Thank you for using our services, we're glad that you are satisfied with what we offer.
I needed to certify my pet and was completely satisfied with the thorough and efficient service provided by Support Pets.
Give Support Pets a try, you will "not" be disappointed!
We are glad that you have had a great experience with our services, thank you for choosing our company for your ESA needs. Wishing you a prosperous year ahead
Thank you for using Support Pets services, we are glad that we can be of assistance. Have a happy new year!
Love it from start to finish, customer service was helpful every step of the way. Received my documents in a timely matter.
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated, and we are glad that we can be of assistance.
Thank you! We are glad that you find our website easy to use, and we appreciate the positive review. Wishing you a prosperous year ahead.
Fast and responsive. Professional customer service
Thank you! We don’t want our customers to wait, so we respond as quickly as possible. Thank you for supporting us. Wishing you a prosperous new year!
The ease of getting these documents, vest etc was incredible. I'm so happy that I was approved to get this for my dogs and now able to function somewhat normally with the support of my pets with me.
Thank you for this incredible gift and support.
Nothing can ease our anxiety but having our ESA around, we are glad that we can be of assistance. Have a happy new year!
Filled in the survey, paid the fee, and received documents the same day. Easy process.
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Thank you for using our services, we're glad to be of assistance.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
That's lovely to know. Nothing can be more meaningful than being with our ESA, and we are glad that we can be of assistance, thank you for your trust and for supporting our company.