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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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I wanted my kitty to live with me stress free and this allows us to go wherever we want together, no worries at all!
We're glad to be of assistance and make your dream into a reality of having a meaningful life with your ESA, thank you for your trust.
It was fast and effortless
I was really surprised at the way they got me approved. I can now bring Mu Shi places most dogs can't go. Most importantly is the fact landlords can't charge or discriminate for me having a dog.
Thank you for using our services, and we hope you find them beneficial.
We are happy you found our Support Pets website very informative! Thank you for choosing our company for your ESA needs!
Good experience. Only wish I knew the purchase was only good for one year's time. They don't advertise that you'll have to renew your subscription one year later and that would have been good to know.
My Townhouse complex I live in did accept the ESA certification and now I don't have to pay monthly pet rent so I figure the $189 fee does pay for itself after about 8 months of what I would have paid in pet rent.
Your satisfaction with our services motivates us to improve more, and providing a hassle-free process is one way of showing we care. Thank you for trusting Support Pets.
It was fast easy am secure i love my new life with my dog she is also feeling it as it gets more interest on being by my side everytime i need her
We always try to provide excellent service, and your appreciation motivates us to move forward and improve even more. Thank you for supporting us with your ESA needs, and we hope you find it beneficial.
All was well except for I didn't receive the dog tag.
Quick and easy. The best thing you can do for yourself!
We're glad that you weren't inconvenienced by our application process, that's exactly what we aim to achieve. Thank you for trusting us.
Very easy and very quick process. I recieved everything that Ipoured ordered and the vest fits true to size
We're glad to be of assistance and make your dream into a reality of having a meaningful life with your ESA, thank you for your trust. We hope our partnership could last for years!
It was a great experience. Very step by step and not confusing.
We're glad to be of assistance and make your dream into a reality of having a meaningful life with your ESA, thank you for your trust.
Nothing can compare to the comfort our ESA can provide. Thank you for choosing Support Pets for your ESA needs.
It was great and I appreciate all the help! Everything went very well. I received everything I paid for as well and had no issues with anything throughout the process.
Thank you for leaving a comment and trusting us with your ESA needs!
Great experience and fast simple and easy to do all online and get paperwork delivered to my email quick.
We are glad that you have a great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!
Love it very fast and easy to get. I'm very happy my paper work
That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services.
Very smooth process and alleviated a lot of stress of concern for my fur baby.
Thank you! Nothing can be more meaningful than being with our ESA, it is our goal to make your dream reality of having a meaningful life with your ESA, and we are glad that we can be of assistance, thank you for your trust!
The process of getting my cat to be an emotional support animal wasn't bad at all. I was asked a few questions and a short summary and that was it.
We are happy to hear you found the application process with Support Pets simple. Thank you for trusting us with your ESA needs!
Easy process, fast service and great price. Submitted letters to my landlord and finally no worries about having to move or even the idea of re-homing my fur babies.
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Take Gracie out for change, lower rent. No problems what so ever we'll worth the money.
Thank you! Nothing can be more comforting than having our ESA around, and we're glad to provide you with convenience. We hope you find our services beneficial too!
Very kind and very fast paperwork process
I am very happy with the process and received paperwork timely.
We are so happy to hear that Support Pets could greatly serve you. Thank you for leaving a comment and trusting us with your ESA needs!
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Thank you! We are glad you are satisfied with our services and appreciate your trust and support.