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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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The entire process was easy and best of all, legit. We moved into a beautiful rental home and had no trouble with the landlord accepting our ESA documents. Highly recommend this service!
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
Support Pets was very quick to get my documents to me. To top that all off they thought if all the possible reasons I may need a letter and they covered that for me! When the time came that I needed further documentation they had my back there as well. I would recommend Support Pets to anyone who is in need of protection for their assistance animals.
Thank you! Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!
Great info and knowledge on esa animals sent my family and friends here and they love it too
We are so happy to hear that Support Pets could be of great service to you. Thank you for trusting us with your ESA needs!
It was a very easy experience! I was able to get my pets registered in only a few minutes, with the paperwork in my inbox the next day.
Thank you! It is what we always aim to achieve, to have a meaningful life with your ESA, and we're glad that choose our company for your ESA needs.
The process was as painless as it can get! So great! And quick and easy!
It is always our pleasure to provide you with efficient and excellent service. Thank you for trusting Support Pets.
Received thank you. Appreciate the docs.
Received through email and printed on my end. It was very easy and user friendly experience.
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
Without you guys I would have to give up my pet she really helps with my depression so thank you so much for your help
Thank you! Nothing can be more comforting than having our ESA around, and we're glad to provide you with convenience.
I have the downloaded form printed but I think I'm supposed to have a wallet card.
More importantly, have not received the vest package. I already called once. She verified my payment that included whole pack
Please respond assp
Easy awesome process. Looking forward to bringing my pets more places with me
Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!
Happy to have this for my support pet and glad that I applied for this.
We are glad that you have a great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!
I didn't get her vest or leash and I paid for whole package
I had trouble getting the right size harness. After paying for postage to send back 3 harnesses I finally got the right size. Within a few day I receive 2 more XS the wrong size. I still have them and will not be using because the wrong size and will not be paying for postage on the return postage. If you send me a return label with the postage paid I will be glad to send them back in the original package
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
I had a great experience with support pets. The site is very easy to navigate and simple to understand.
Thank you! We are glad that you have a great experience with our services. Thank you for your support!
Supports pets not only supports your pet but they are helpful to you as well. Very fast and efficient. Thank you
We are so happy to hear that Support Pets could be of great service to you. Thank you for trusting us with your ESA needs!
Was very easy to sign up and get approved, love that I got 2 for the price of one.
Thank you! We're glad to be of assistance and make your dream into a reality of having a meaningful life with your ESA, thank you for your trust.
Receive the paperwork, video very informative, good review for Bella
Thank you! It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
Quick and easy process to getting your animal certified. Exactly what my family needed
Thank you! We're glad that you weren't inconvenienced by our application process, that's exactly what we aim to achieve. Thank you for trusting us.
Awesome works great I really needed it for my dear dog unfortunately I myself needed to secure better housing first but this was a great help.
Thank you! Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!
From start to finish the process of receiving my paperwork was pretty easy, although there were some things that made me question whether or not, this was legit. After doing the evaluation, I was supposed to speak with a licensed therapist, and I never got a chance to speak with a therapist because they did not call me. I received my paperwork within 3 to 4 days and I read through it and it sounded legit, however, my housing letter was not excepted due to the fact that the therapist who wrote the letter was not a licensed therapist within my state, so they dismissed the letter. I did talk with customer service, and they were very apologetic. I don't think I'll be using support pets next year.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are glad that you have a great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!