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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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So far a wonderful experience, and thank you for providing this for me.
Very easy and a great worry taken away from as dobby helps me with my day to day life reducing anxiety and stress.
Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!
Easy to use, and got quick responses to questions and emails!
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
My experience has exceeded overall more than what I expected.
Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!
We are glad to know that you find our website informative and easy to use. Thank you for using Support Pets services.
Reorder was very quick and easy. I was very happy with how it went.
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Thank you so much because my dog has to me with me all times because he is old and I have my condition of life.
Thank you! Nothing can be more comforting than having our ESA around, and we're glad to provide you with convenience.
This was such an easy process. I highly recommend Support Pets!
We’re always working hard for your experience to be smooth and easy, and we are glad that you have great experience with our services. Thank you for your support!
Waiting to see what kind of service I receive.
It's
Comforting to know I can keep my dog with me even in hotels that don't typically allow a normal pet.
It is always our pleasure in making your dream into a reality of having a meaningful life with your ESA, thank you for your trust.
On one of the documents I registered 2 dogs puffles and Chloe. On one it has suki. I don't understand how that happened. Please fix it for me and thank you
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
That was not a difficult process! My ESA paperwork arrived much quicker than I anticipated!
Thank you! Your convenience always matters to us, and we're glad to be of assistance.
Great experience. But was with the understanding that this was not just digital. When I contacted them they gave me the opportunity to upgrade and have papers sent
We are glad that you have great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!
I came by on Facebook the same time I did I was worry that I had to gave up my animals but I didn't gave to now so I sign up and it t took 3-4 weeks to come but now I have I'm very happy and I can enjoying take my animals every where with me and don't have to worry about the land lord put me out my home because I have a certificate say that my animals is support animals thank you so so much I can relax now enjoying my animals too.
We are so happy to hear that Support Pets could be of great service to you and that you found the website easy to navigate and informative. Thank you for taking the time to leave a comment.
Absolutely amazing love the support pets you guys make it so easy an understandable.
We are delighted to be of assistance to you and your ESA, thank you for trusting us!
Fast and easy. I have yet to need to use them. Shipping of paper and vest was fast
It is what we always aim to achieve, to have a meaningful life with your ESA, and we're glad that choose our company for your ESA needs.
The process was very easy to navigate through and we look forward to hearing back for our response.
We are so happy to hear that found the website easy to navigate. Thank you for taking the time to leave a comment and for trusting us with your ESA needs.
I can't wait to have my pup by my side. This was very easy. Thank you so much
Nothing can be more meaningful than being with our ESA, it is our goal to make your dream reality of having a meaningful life with your ESA, and we are glad that we can be of assistance, thank you for your trust!
Having my dog certification of emotional support dog has been the best thing that ever done, but being able to do it online easy and couple steps was definitely the best thing ever happened to me
Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!
I purchased the Psychiatric Service Animal package through them in December of 2022. They mailed me my dogs service documents in January, and first of all, they printed that her IDs expired on 3/2022. Service animals are registered for life and should not have expiration dates on them, also, I've been emailing them/calling them since January to get my documents corrected, and they kept giving me the same answer "your concern is being reviewed and someone will contact you when the issue has been resolved." It is now April, and I've received no update and no corrected documents. I took my business elsewhere because their customer service was Soo terrible! I DO NOT RECOMMEND THIS COMPANY BY ANY MEANS! I rarely leave bad reviews, but this unprofessionalism is inexcusable.
Ive paid over $100 for you guys to keep telling me that your system didnt submit my questionnaire right. All i see is this possibly being a scam i have contacted many times with nothing but "we will get back to you in 24-48 hours".?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are glad your experience was great using our services! That’s exactly what we strive to achieve!