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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Great. I have multiple cats and I live with anxiety and depression. My cats helped with that.
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!
I love that I find you guys now me and my fur baby don't have to worry anymore
We're glad to be of assistance and make your dream into a reality of having a meaningful life with your ESA, thank you for your trust.
I got a vest for my chihuahua and its to small I need a x small. I have he zip lock it came in but I do not have the original envelope. What do I need to do to return and exchange for the correct size? My ESA*******865 Please call me at *******012
Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!
It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
Really good and the process was really fast and received everything fast.
Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!
Excellent thank you was easy to get and was able to take my pets anywhere with me
Thank you! Nothing can be more comforting than having our ESA around, and we're glad to provide you with convenience.
But I have not received sunshines vest n leash so I can't take her anywhere Ive wanted for a long time n still nothing I moved now
You have saved me and my two cats from having to move, as I'm disabled and would involve me leaving almost everything behind to keep my cat's.
Nothing can be more meaningful than being with our ESA, it is our goal to make your dream reality of having a meaningful life with your ESA, and we are glad that we can be of assistance, thank you for your trust!
I appreciate everything that went into my letter. Thank you!
Thank you! We are delighted to be of assistance to you and your ESA, thank you for trusting us!
Was very pleased with how simple the steps were! Definitely recommend to others. Customer service was prompt and helpful!
Thank you Support Pets!
Your satisfaction with our services motivates us to improve more, and providing a hassle-free process is one way of showing we care. Thank you for trusting Support Pets.
My landlord won't accept the document. Says it has to be from a therapist or a psychiatrist. Not a Medical Doctor. So I guess I just wasted over $100.00 dollars.
Great service just takes a long time for the service fest to come in. I'm still waiting on mine from over a month ago.
I just moved and the leasing office wanted to verify and speak with my doctor I was unable to provide her with the information only my certificate, so far so good I'm keeping my fingers crossed cause I need my puppies and I love my new home
Thank you for your feedback! Your support is greatly appreciated.
Thank you so much its really helped me out a lot. I appreciate how fast you guys got my paperwork done as well.
Thank you! It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
My spring is wet. The program was great was very fast and easy. I recommend it to anyone.
Thank you! That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services.
Super easy and fast. There was a minor issue with the documentation of multiple ESA pets, and customer service was very prompt in the resolution!
We're glad that you weren't inconvenienced by our application process, that's exactly what we aim to achieve. Thank you for trusting us.
The application process was easy and comprehensive.
Thank you! We are glad you are satisfied with our services and appreciate your trust and support.
After my Father passed away. My husband got me a puppy. She is so sweet and loving. She helps me get through my pain. I saw this add and thought I have to get this sweet girl certified so I can take her everywhere. It was fast and easy. I highly recommend you go and get yours.
Thank you! Nothing can be more meaningful than being with our ESA, it is our goal to make your dream reality of having a meaningful life with your ESA, and we are glad that we can be of assistance, thank you for your trust!
Received it very fast and i got to bring my baby home with us!
Thank you! We don’t want our customers to wait, so we respond as quickly as possible. Thank you for supporting us.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you! Your satisfaction with our services motivates us to improve more, and providing a hassle-free process is one way of showing we care. Thank you for trusting Support Pets.