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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Always helpful with ESA process, thank you. Easy and caring process.
Seamless and easy. Spring for the deluxe package, it's worth the extra money.
We’re always working hard for your experience to be smooth and easy. Thank you for trusting Support Pets with your ESA needs.
I enjoy having Baby Bear with me, he helps me cope with my everyday challenges
Thank you! Nothing can be more comforting than having our ESA around, and we're glad to provide you with convenience.
It was simple to get so I can have my baby with me
We're glad that you weren't inconvenienced by our application process, that's exactly what we aim to achieve. Thank you for trusting us with your ESA needs!
I applied through Facebook site but then was directed to apply again through text message and ended up being charged twice.
I applied through Facebook site but then was directed to apply again through text message. I better not get charged twice!
So far, excellent. I was able to get the confirmation I need to take my pet to bless others
It is always our pleasure to provide you with efficient and excellent service. Thank you for trusting Support Pets.
My experience was quite easy. Filled out a few forms then got my documents thru email. Highly recommend.
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!
Everything went perfect except for the bandana, it didn't come in the package, hope to get it soon!
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
Yes I've received my documents however, I have not received my vest, and I'd card that was paid separately.
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!
The entire process was fast and easy. Was helpful with my new lease requirements.
That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services.
Thank you! A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
My application was taken care of immediately. No problems getting the paperwork completed and taken care of by the appropriate person. I will tell others the experience that I had in obtaining my paperwork for my Sweetpea. I no longer am paying for her living in our apartment.
Thank you very much for your prompt attention.
We're glad to be of assistance and make your dream into a reality of having a meaningful life with your ESA, thank you for your trust.
Easy and simple process. I answered questions on line, paid my fees
We are delighted to be of assistance to you and your ESA, thank you for trusting us! A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Did not realize it when I pay for it was only for one year until after I bought it plus it seems to be no guarantee that this can be used everywhere
Thank you! Your convenience always matters to us, and that's why we always strive to provide an easy and fast experience for our valued customers. Thank you for your trust!
We are glad that you have a great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!
I honestly appreciate the speed it took to complete the process and will recommend this site to my friends with pets.
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!
I am very satisfied with their service and would refer to family and friends.
Thank you! We are glad you are satisfied with our services and appreciate your trust and support.
I am pleased with your service.
Your questions were significant and made me realize how much I needed to do this.
Thank you! We are glad you are satisfied with our services and appreciate your trust and support.
5 stars all the way! Everyone that I worked with was helpful and super friendly! I received everything in a quick and timely manner
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!
I am happy for having him by my side. I recently received ESA approval for my dog and I couldn't be happier with the support I received. The team I worked with were knowledgeable, friendly, and professional. They answered all of my questions and helped guide me through the entire process. Thanks to their help, I now have the peace of mind knowing that my furry friend can accompany me wherever I go. I highly recommend this service to anyone in need of ESA approval. Thank you!"
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
It is always our pleasure to make your dream into a reality of having a meaningful life with your ESA, thank you for your trust.