Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Support Pets

Support Pets

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


How would you rate Support Pets?
grey stargrey stargrey stargrey stargrey star

Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,524
quality
1,493
This company responds to reviews on average within 0 days

Instant Feedback

57,256 reviews

We monitor reviews for authenticity

Washington
1 review
1 helpful vote
Follow Kagin F.
Unfollow Kagin F.
Share Review
Report Review

Amazing
June 1, 2023

Fast and easy. Didn't ask any questions sent me three options was just what I needed

Date of experience: June 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you so much for your kindness! We're glad that you are satisfied with our services.

Georgia
1 review
0 helpful votes
Follow Joan U.
Unfollow Joan U.
Share Review
Report Review

Great
June 1, 2023

Was able to take my ESA pet Bo to jury duty. Amazing

Date of experience: May 31, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! Nothing can compare to the comfort our ESA can provide. Thank you for choosing Support Pets for your ESA needs.

Minnesota
1 review
0 helpful votes
Follow Willie C.
Unfollow Willie C.
Share Review
Report Review

It's was better then useral. Doing this makes me nervous. I feel like I'm going mess up, & it makes me all noted up!

Date of experience: May 30, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for using our services, and we hope you find them beneficial.

Oklahoma
1 review
0 helpful votes
Follow Tawnya C.
Unfollow Tawnya C.
Share Review
Report Review

Quick response
May 30, 2023

Quick and easy friendly responses. Very easy to understand

Date of experience: May 30, 2023
Mary Ann G. — Support Pets Rep
over a year old

We're glad that you weren't inconvenienced by our application process, that's exactly what we aim to achieve. Thank you for trusting us.

Virginia
1 review
0 helpful votes
Follow Christopher A.
Unfollow Christopher A.
Share Review
Report Review

.
May 29, 2023

So far so good! No problems at all. Brought her with me and everywhere basically. Thanks so much! I appreciate y'all for reals!

Date of experience: May 28, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you so much! We are happy to know you enjoy our services.

Texas
1 review
0 helpful votes
Follow Susana F.
Unfollow Susana F.
Share Review
Report Review

Easy
May 28, 2023

Easy so far! Hopefully it gets accepted by my apartment.

Date of experience: May 28, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.

Colorado
1 review
0 helpful votes
Follow Brittany L.
Unfollow Brittany L.
Share Review
Report Review

Love itReally fast at getting the documents
May 26, 2023
Updated review

Love it
Really fast at getting the documents easy getting renewed

Date of experience: May 26, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for your trust! We don’t want our customers to wait, so we try to deliver the package as soon as possible.


ThanksMade my life so much easier now that I have...
August 5, 2022
Previous review

Thanks
Made my life so much easier now that I have my dog

Date of experience: August 5, 2022
Texas
1 review
0 helpful votes
Follow Christopher H.
Unfollow Christopher H.
Share Review
Report Review

Don't leave home without them!
May 24, 2023

Quick and easy. Can't wait for the program to complete my husband's PSD training.

Date of experience: May 24, 2023
Mary Ann G. — Support Pets Rep
over a year old

That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services.

Minnesota
1 review
0 helpful votes
Follow Katelyn W.
Unfollow Katelyn W.
Share Review
Report Review

Fantastic and easy to use!
May 24, 2023

Simple and easy to use, and it feels great to know that I'll never have to part ways with my fur baby!

Date of experience: May 23, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are happy to hear you found the application process with Support Pets simple. We are glad to know that you find our website informative and easy to use, thank you for trusting us with your ESA needs!

Florida
1 review
0 helpful votes
Follow Nicholas I.
Unfollow Nicholas I.
Share Review
Report Review

Very helpful
May 23, 2023

Very thorough and assesses your situation and makes it accommodating for your needs

Date of experience: May 23, 2023
Mary Ann G. — Support Pets Rep
over a year old

Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!

Maryland
1 review
0 helpful votes
Follow Hannah F.
Unfollow Hannah F.
Share Review
Report Review

Peace of mind
May 22, 2023

It was rather easy to go through the process, and gave me and my dog (Angel) so much peace in being able to take her with me.

Date of experience: May 22, 2023
Mary Ann G. — Support Pets Rep
over a year old

A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.

Texas
1 review
0 helpful votes
Follow felicity E.
Unfollow felicity E.
Share Review
Report Review

Great
May 22, 2023

Perfect I absolutely love it,I am able to be around my animals the way I need to be they come to the store with me,the college and work.

Date of experience: May 21, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are so happy to hear that Support Pets could greatly serve you. Thank you for trusting us with your ESA needs!

Florida
1 review
0 helpful votes
Follow Michelle W.
Unfollow Michelle W.
Share Review
Report Review

Lilly
May 21, 2023
Updated review

Happy I have done this. I'm so happy I did this for my dog! She is so happy to go with me to places and I feel so at ease with her by my side. Thank you so much!

Date of experience: May 21, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for using our services, and we hope you find them beneficial.


Happy I have done this
March 30, 2023
Previous review

Happy I have done this

Date of experience: March 30, 2023
Colorado
1 review
0 helpful votes
Follow Eugene U.
Unfollow Eugene U.
Share Review
Report Review

Easy to apply
May 21, 2023

So far super easy to apply and implement. We need an emotional support dog in our family. We have had some trauma and he is so great.

Date of experience: May 21, 2023
Mary Ann G. — Support Pets Rep
over a year old

We're glad that you weren't inconvenienced by our application process, that's exactly what we aim to achieve. Thank you for trusting us with your ESA needs!

California
2 reviews
0 helpful votes
Follow Linda O.
Unfollow Linda O.
Share Review
Report Review

HAPPY DOG HAPPY FAMILY
May 20, 2023

Great to know I can take her with me. She is a wonderful support for both myself and my husband!

Date of experience: May 20, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! Nothing can be more comforting than having our ESA around, and we're glad to provide you with convenience. Thank you for choosing Support Pets for your ESA needs.

Colorado
1 review
0 helpful votes
Follow Christine L.
Unfollow Christine L.
Share Review
Report Review

Easy process
May 20, 2023

Process was easy and simple. Got the documents fast and easy

Date of experience: May 20, 2023
Ohio
1 review
0 helpful votes
Follow Linda X.
Unfollow Linda X.
Share Review
Report Review

The only thing in this paperwork that is enforceable is the right to have your pet in an apartment or house without paying extra fees. No restaurant or any other business for that matter, has to legally allow you to enter with your Emotional Support paperwork. It's pretty much, left up to luck and the ability to convince the business that they have to accommodate you, which they do not.

Date of experience: May 20, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! Your convenience always matters to us, and that's why we always strive to provide an easy and fast experience for our valued customers. Thank you for your trust!

Louisiana
1 review
0 helpful votes
Follow Gloria P.
Unfollow Gloria P.
Share Review
Report Review

Life Made Easy
May 20, 2023

Nice, quick, and easy! The process did not take long at all and instantly I was connected with a real Doctor who understood my needs and situation, who was more than willing to assist.

Date of experience: May 19, 2023
Mary Ann G. — Support Pets Rep
over a year old

That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services.

Arizona
4 reviews
0 helpful votes
Follow Shirley K.
Unfollow Shirley K.
Share Review
Report Review

Will I be able to pursue the Psychiatric Service Dog certification at a later date at discount? Can't do it right now!

Date of experience: May 18, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.

Pennsylvania
1 review
0 helpful votes
Follow Nicole Q.
Unfollow Nicole Q.
Share Review
Report Review

It was great and well done
May 18, 2023

Awesome services my experience was awesome paperwork came fast and I had no problems

Date of experience: May 18, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are happy to know you enjoy our services, thank you for trusting our company with your ESA needs.