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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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This was fast and easy. They do everything in a timely manner, my babies papers came in quick and his vest even quicker! I love the fact they also have a pet ID card! Highly recommend.
I placed my order in the beginning of April and I've only received an email with letters in it. I am still waiting on the hard copy, my id card and xl vest for my dog. I have called several times and keep getting blown off. We will have a manager contact me. My order was supposed to be escaladed several times. This is the first I've heard from the company. I am very disappointed in how this has gone on. I have traveled 2 times with my pet and had to pay a pet deposit both times even though I paid you so I didn't have to pay a pet deposit. I need to get this resolved or I would like my money back. Thank you for your time and help.
It was taken care of quickly and professionally. Everyone was very understanding.
Thank you! We are glad you are satisfied with our services and appreciate your trust and support.
It's nice to see how understanding you are to the need we have to take our pets with us to the store and more. I didn't see a letter to rental landlords
Nothing can be more meaningful than being with our ESA, it is our goal to make your dream reality of having a meaningful life with your ESA, and we are glad that we can be of assistance, thank you for your trust!
Thank you! We're glad to know that you find our services helpful, and we hope our partnership could last for years!
Very deceiving, I thought I was getting a vest for my dog! I thought I was paying for everything. I paid $189 for a letter from a doctor that won't even allow me to take my dog with me! Save your money!
I had limited time to move into my apartment and am in the middle of a divorce. This process was so quick and easy and helped me out so much! Highly recommend
Thank you! Nothing can be more comforting than having our ESA around, and we're glad to provide you with convenience.
Thank you! I appreciate you all so much
I will continue to go through this company as you all have helped my life more than you know!
We are so happy to hear that Support Pets could greatly serve you and that you found the website easy to navigate and informative. Thank you for taking the time to leave a comment.
The experience was easy, efficient, and quick. I received my certificate and all other items as promised within weeks of me completing my interview and paperwork. I bring my Teddy along with me everywhere I go, even when I go get my nails done. I would recommend Support Pets to anyone that need that extra TLC to help with anxiety while being around others in the world.
We're glad that you choose our company for your ESA needs! We hope our partnership could last for years!
Thank you! We're glad that you choose our company for your ESA needs! We hope our partnership could last for years!
Support pets is awesome! I am now able to do things with ease bringing my support dog with me. It makes everything so much easier.
Thank you! We are glad you are satisfied with our services and appreciate your trust and support.
Everyone was quick to answer any questions that I had and it was such a quick/easy process. Now Milo is certified and so very helpful for my situation.
Thank you, we're glad you are satisfied with the services Support Pets offers, and it is our pleasure to assist.
Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!
I got my ESA documents within 48 hours and printed copy few weeks later. They communicate d often and gave updates.
We are glad that you have a great experience with our services. Thank you for your support!
The process was easy to do and understand. Everything was delivered digitally and physically in a timely manner. There wasn't a long wait. Customer Services responded very quickly to any questions or concerns you may have.
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
It whole process was very easy. I am so happy I went with support pets to get my pup an ESA!
We are delighted to be of assistance to you and your ESA, thank you for trusting us! A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
This experience was nothing less than seamless. I didn't run into any road bumps.
We’re always working hard for your experience to be smooth and easy, thank you for choosing our company for your ESA needs!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!