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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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It whole process was very easy. I am so happy I went with support pets to get my pup an ESA!
This experience was nothing less than seamless. I didn't run into any road bumps.
We’re always working hard for your experience to be smooth and easy, thank you for choosing our company for your ESA needs!
Support Pets provide a comprehensive and supportive way to register your pet as an ESA. They walk you through every step and are extremely empathic to your needs.
Thank you! Nothing can be more comforting than having our ESA around, and we're glad to provide you with convenience.
Great and easy to set up and do and got my paperwork on time! Absolutely wonderful :) thank you
Having a good relationship with your pet is a great foundation for them to become an ESA. Thank you for using our service.
Since getting my esa papers it has been so much easier to take my fur baby with me anywhere. While she is still training it is a training process to keep her with me at times but overall a great experience
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!
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Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!
Got it in the mail. Thankful. Very happy to be able to take my dog everywhere and take him with me places. He is my buddy.
Thank you so much! We are happy to know you enjoy our services.
Obtained the documents for my jinjerbread and the card n certificate. Saved me money and made my corgi an official ESA pet. She has a job now!
We are glad to know that you are satisfied with our services! That’s exactly what we strive to achieve!
For people who struggle with anxiety like I do and have never been to therapy, this service is a game changer. Being able to get ESA approval without a terrifying doctors visit is so helpful and I love that I am now able to bring my ESA with me wherever I go!
Thank you! It is our pleasure to provide our valued customers with great service. Thank you for trusting us with your ESA needs.
Fill out forms were easy received my certification fast took awhile for the actual stuff I ordered to come it but was happy
That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services.
Support pets worked with me to get ESA certification for my cat Luna. It was simple, straightforward, and I got exactly what I needed. Thank you!
We are happy to hear you found the application process with Support Pets simple and efficient. Thank you for trusting us with your ESA needs!
My puppy Fiona is everything to me. When it came time to look for a new apartment to live in, selection became difficult because she is labeled as a "Pit Mix". She is the sweetest, kindest dog I have ever owned and does wonders for my mental health. Working with Support Pets to get Fiona ESA certified couldn't have been easier. I really appreciate the quick responses I would receive and got all of my documents in a timely manner to be able to use when filling out apartment applications. Thank you Support Pets!
We are delighted to be of assistance to you and your ESA, thank you for trusting us! A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Response time for extra information was slow, almost costing me my house. Supposed to be 10 business days it was more like 12-15. Talking to an actual person would improve the relationship between the office and the consumer.
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
I'm upset that this is only for a year and with the money I spent thought it would be longer.
I received my documents and vest but the vest is tight and she won't fit in it she has not worn it yet and it can't be made bigger is there anything you can do
Thank you for using our service, we will continue to improve so our partnership continues for many years!
You made registration simple and quick. Thank you.
It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.
My 2 Frenchies are my lifeline.
Thanks for making this the most convenient way to keep my baby's with me always!
Thank you! Your convenience always matters to us, and we're glad to be of assistance.
Such a wonderfully service to me and my dog. I even had to exchange the vest for a bigger size and it was a perfect experience
It is our pleasure to provide our valued customers with great service. Thank you for trusting us with your ESA needs!
I had a wonderful experience with Support Pets. I received my documents super fast. Their customer service is fantastic. Highly recommend!
We are glad that you have a great experience with our services. Thank you for your support and for trusting us with your ESA needs!
They were fast nice and easy to get things fixed but when trying to find where to log in and look up more info I still cant find these
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are delighted to be of assistance to you and your ESA, thank you for trusting us! A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.