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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I'm upset that this is only for a year and with the money I spent thought it would be longer.
I received my documents and vest but the vest is tight and she won't fit in it she has not worn it yet and it can't be made bigger is there anything you can do
You made registration simple and quick. Thank you.
It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.
My 2 Frenchies are my lifeline.
Thanks for making this the most convenient way to keep my baby's with me always!
Thank you! Your convenience always matters to us, and we're glad to be of assistance.
Such a wonderfully service to me and my dog. I even had to exchange the vest for a bigger size and it was a perfect experience
It is our pleasure to provide our valued customers with great service. Thank you for trusting us with your ESA needs!
I had a wonderful experience with Support Pets. I received my documents super fast. Their customer service is fantastic. Highly recommend!
We are glad that you have a great experience with our services. Thank you for your support and for trusting us with your ESA needs!
They were fast nice and easy to get things fixed but when trying to find where to log in and look up more info I still cant find these
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!
Great came fast and my pets was welcome on the beach without any problem
Thank you for your loyalty to us! We are looking forward to a longer partnership with you! We hope you find our services beneficial.
Didn't have any struggles with any process and had assistance every step of the way.
We’re always working hard for your experience to be smooth and easy, and we are glad that you have had a great experience with our services. Thank you for your support!
After applying for my renewal ESA documents, I received the exact same letter as last year's. Same wording, same (incorrect) date...a copy of the previous year! However, after contacting Support Pets with this issue, I was promptly supplied with new, correctly dated documents.
Thank you for your feedback! Your support is greatly appreciated.
Very helpful with forms,phone calls and customer service. I needed a bigger vest that took some time but all is good now
It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
It worked perfectly! It didn't take to long to get either! I would definitely recommend to anyone in need!
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
Fast and Great! Needed help with stress and was able to receive letters to help with housing situation.
Thank you! It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
The communication re the shipping on the vest and original paper work was lacking.
We always try to provide excellent service, and your appreciation motivates us to move forward and improve even more. Thank you for supporting us!
I have had a good experience with Support Pets although it did take about a month before I received my verification letter and pet's vest. Support Pets vest is of high quality and ESA card looks official. I have been happy with the services provided by Support Pets.
Thank you! We are glad you are satisfied with our services and appreciate your trust and support.
Even though it took a little long. But thank you for all the support.
It is our pleasure to provide our valued customers with great service. We're glad that you choose our company for your ESA needs!
Due to living in an apartment we had to pay extra fees and my cats helped me out during trying times and this made it possible to keep them and not be gouged by all the additional fees.
Thank you! Your satisfaction with our services is what keeps us moving forward, we're glad to be of assistance.
The first time using this sit and it's 5 star
The communication spot on answer ever question well done.
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
We are glad that you have a great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!
This was an easy and non stressful process for me.
We are happy you found our Support Pets website very informative! Thank you for choosing our company for your ESA needs!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for using our service, we will continue to improve so our partnership continues for many years!