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Support Pets

4.7

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From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,522
quality
1,493
This company responds to reviews on average within 0 days

Instant Feedback

57,255 reviews

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Texas
1 review
0 helpful votes
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I'm grateful for this service!
July 1, 2023

Great Service. Fast response. I received my documents in no time.

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are delighted to be of assistance to you and your ESA, thank you for trusting us with your ESA needs!

Colorado
2 reviews
0 helpful votes
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ESA
July 1, 2023

I absolutely love being able to take my puppy everywhere! It has helped with my social anxiety so much having my fur baby by my side

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!

New Jersey
1 review
0 helpful votes
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Greatest thing for us
July 1, 2023

The process was fast and reliable and very helpful for My support animal to recognized

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

It is always our pleasure to make your dream into a reality of having a meaningful life with your ESA, thank you for your trust.

Utah
1 review
0 helpful votes
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WTF
July 31, 2023

EXTREMELY high price, continuous emails, 0 description of the actual laws regarding the product. At least I actually received my papers/tag/vest etc.

Date of experience: July 1, 2023
Maryland
1 review
0 helpful votes
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All that I needed
July 1, 2023

Was able to get the documents that I needed to bring my dog with me to places with no problem and it really did help take the stress off in being in stores with him. Thank you.

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Nothing can be more comforting than being with our ESA, it is our goal to make your dream reality of having a meaningful life with your ESA, and we are glad that we can be of assistance, thank you for your trust!

Virginia
1 review
0 helpful votes
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Amazing Customer Service
July 1, 2023

My landlord wanted more information and documentations on the approval. Everyone here was so helpful to gather and review that new information.

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! We are glad you are satisfied with our services and appreciate your trust and support.

Florida
1 review
0 helpful votes
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Awesome
July 1, 2023

Very professional and very on point with this business..

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for using our services, and we hope you find them beneficial.

Oregon
1 review
0 helpful votes
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Great and quick service!
July 1, 2023

I had a great experience with Support Pets. I received my documents in a timely fashion, and I've had no troubles with my documentation. Their customer service line is also great!

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!

Iowa
1 review
0 helpful votes
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The service is great
July 1, 2023

So far it is working well. Appreciate this service.

Date of experience: June 30, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for choosing our company for your ESA needs! We hope our partnership could last for years.

Arkansas
1 review
0 helpful votes
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Excellent
June 30, 2023

Received all fast and happy my 2 dogs are now ESA.
I am seeking my third dog now esa.

Date of experience: June 30, 2023
Mary Ann G. — Support Pets Rep
over a year old

It is always our pleasure to provide you with efficient and excellent service. Thank you for trusting Support Pets.

Rhode Island
1 review
3 helpful votes
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Waste of time
July 30, 2023

Don't waste your time with support pets after they APPROVED me they sent me a email saying that the doctors won't be supporting my documents they sent me. I knew something wasn't going good when they advertised one price then they just charge you for every thing you really needed it's a joke I won't ever ever ever use nor recommend them.

Date of experience: June 30, 2023
Florida
2 reviews
0 helpful votes
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I appreciate you all the help that has been provided for me to have the emotional support I need from my fur babies.

Date of experience: June 30, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you, we're glad you are satisfied with the services Support Pets offers, and it is our pleasure to assist.


Proud Pet Grandmom
May 10, 2022
Previous review

I love that my Winter and Junior can now go with me everywhere. I recently was in a car accident that left me permanently disabled which led to depression. Now, I can have them with me on my journey too all aspects of healing.

Date of experience: May 10, 2022
Florida
1 review
0 helpful votes
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So worth it!
June 29, 2023

Super simple and fast when making your online order. The price is reasonable and timing is pretty outstanding. I'm very happy with my purchase. My doggo means the world to me. Thank you for thinking of all the animals and their safety!

Date of experience: June 29, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are happy to hear you found the application process with Support Pets simple. Thank you for trusting us with your ESA needs!

Minnesota
1 review
0 helpful votes
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Prince
June 29, 2023

I got everything very quickly and enjoy being able to take prince with me where ever we go

Date of experience: June 29, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.

Florida
1 review
0 helpful votes
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No scam!
June 28, 2023

I was so happy I found this website. It was a quick turn around time for my documents. Customer service definitely response quick to questions!

Date of experience: June 28, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.

Georgia
1 review
0 helpful votes
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It was a quick and easy process! We had a great experience with customer service if we had any questions. We are currently getting our girl training to become a service animal.

Date of experience: June 27, 2023
Mary Ann G. — Support Pets Rep
over a year old

Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!

Florida
1 review
0 helpful votes
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Easy questions and easy payment. Very easy process too

Date of experience: June 24, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! We are glad you are satisfied with our services and appreciate your trust and support.

Texas
1 review
0 helpful votes
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Very easy and no stress
June 24, 2023

Very easy and simple. I'm excited to learn my dog is allowed to be with me to calm me down and feel better

Date of experience: June 24, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are happy to hear you found the application process with Support Pets simple. A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.

Idaho
1 review
0 helpful votes
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Length of time
June 23, 2023

Quick and easy. Length of time before renewel is too short. And not made clear in the supporting documents.

Date of experience: June 23, 2023
Mary Ann G. — Support Pets Rep
over a year old

A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.

Maryland
2 reviews
0 helpful votes
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Very easy process! I wish I would get the refund for the harness I ordered but then was told it would not be big enough for my 155 lb dog. I have not received the harness nor my refund.

Date of experience: June 23, 2023
Mary Ann G. — Support Pets Rep
over a year old

Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!