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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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We have all that we expected in a service for mi dog.Thank you very much!
Such a wonderful experience and I am so glad I am able to take my support animal with me everywhere I go! It helps my anxiety more than I knew it could!
It is our pleasure to provide our valued customers with great service. Thank you for trusting us with your ESA needs!
Quick and easy to fill out the paperwork and receive the required information
Thank you for using our services, and we hope you find them beneficial.
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
Fast! I was not expecting to get the hell with customer service like I did but they where amazing and they were super fast. I was worried about a scam of course but everything was legit
Your satisfaction with our services motivates us to improve more, and providing a hassle-free process is one way of showing we care. Thank you for trusting Support Pets.
It was pleasant. I was able to get approved real quick.
Thank you! Your satisfaction with our services is what keeps us moving forward!
I received them and submitted the letter to my leasing office. I had no trouble whatsoever with having my ESA dog there.
Thank you for using our services, and we hope you find them beneficial.
Certain eateries we thought we would get a hard time bringing our pet inside
Nothing can be more comforting than being with our ESA, it is our goal to make your dream reality of having a meaningful life with your ESA, and we are glad that we can be of assistance, thank you for your trust!
I purchased 2 things and both of them were lost separately. I had to reach out to them for both purchases and then again for 1 of them. I received everything but it was just a little frustrating that both of the things I got, I had to contact them for.
Had my papers emailed to me super fast I'm glad my fur baby can be accepted anywhere now.
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
Wonderful to know our Sasha helps me through tough times and you guys help make it possible.
Thank you! We are glad you are satisfied with our services and appreciate your trust and support.
Quick and painless, really great, they force you to write 50 characters so I'm trying to extend the sentence but genuinely they were very supportive and I received documentation quickly
We are glad that you have a great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!
It was very fast, easy and simple process. Also very friendly when you need to speak with a representative.
We are happy to hear you found the application process with Support Pets simple. Thank you for trusting us with your ESA needs!
It was a easy and smooth process. I have anxiety really bad and my dog comforts me so i want him around all the time. This makes it possible thank you so much.
Thank you for your feedback! Your support is greatly appreciated, we hope our partnership could last for years!
Thank you for your trust and for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!
Great support overall with paperwork and getting back to me so quickly when I had questions
Thank you for your feedback! Your support is greatly appreciated.
Got my card and papers to have my dog Case live with my husband and I at our apartment. Our place is very stricken on animals. Since we have has Case as a ESA he's gone shopping at big stores and he does amazing! He's such a huge relief when I leave my place with him. Feel more confident.
Nothing can be more comforting than being with our ESA, it is our goal to make your dream reality of having a meaningful life with your ESA, and we are glad that we can be of assistance, thank you for your trust!
This was processed in a very timely manner, thank you!
It is always our pleasure to make your dream into a reality of having a meaningful life with your ESA, thank you for your trust.
Awesome, Have had a great experience. Got all my support papers and certification and vest.
Thank you so much! We are happy to know you enjoy our services.
It was easy to go through the online questionnaire and I got my documents within a couple days as promised. Even after in found out that the cat I got was actually a boy instead of a girl like I was told, they helped me quickly update the paperwork no problem.
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Thank you! It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.