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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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Very good. Helps with apartment rentals. Save on deposits and fees.
We are glad that you have a great experience with our services. Thank you for your support!
I received my letter in a timely manner and was thrilled! I can now bring my baby with me almost everywhere and I love that!
Thank you for your feedback! Your support is greatly appreciated.
I love getting my esa supplies because it means that I can have my dogs anywhere and it keeps me from having any breakdowns.
Thank you! It is always our pleasure to make your dream into a reality of having a meaningful life with your ESA, thank you for your trust.
It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!
Awesome service we are so happy we did it. Thank you
Nothing can be more meaningful than being with our ESA, and we are glad that we can be of assistance, thank you for your trust!
Confused at times what I a paying. Paid for 12 month membership and didn't get documents for 2 months after paid. Card is dated back the two months, so on get 10 months. But money was taken.
Confused at times what I a paying for
Documents came 15 days later, everything was good.
Thank you! It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
It was very hard getting these docs but finally got them.
I received my letter within days of the request and it was exactly what I needed.
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!
Overall my experience was good. I just dont need the million follow up emails trying to get me to pay more money for more stuff.
No reason to take 2 months to receive order. Took my money right as soon as I placed order. Not happy at all
I have not received my order. What is going on?
I received my documents and items in a timely manner.
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!
It was much easier than I thought and next I will use their psd training. Looking forward to training my furry bff!
It is our pleasure to be of assistance. Your satisfaction with our services is what keeps us moving forward!
Having Kylo around helps comfort me through out the days. He is always there for me whenever I am happy or sad or upset.
Knowing that my Pet is a legit Emotional Support Animal I can do more in life.
Thank You.
Thank you! Nothing can be more comforting than having our ESA around, and we're glad to provide you with convenience.
Everything was very easy and their customer service is excellent. I will definitely be recommending this to friends and family members that needs it.
We always try to provide excellent service, and your appreciation motivates us to move forward and improve even more. Thank you for supporting us!
I'm grateful for ya help. Thank u so much for helping me.
It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
The best experience ever! I am extremely grateful for this opportunity and thankful that the process was simple.
Thank you for your trust and support! We will continue to improve so our partnership continues for many years!
We have all that we expected in a service for mi dog.Thank you very much!
Thank you! It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Your satisfaction with our services is what keeps us moving forward! Thank you for trusting us with your ESA needs.