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Support Pets

4.7

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From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,522
quality
1,493
This company responds to reviews on average within 0 days

Instant Feedback

57,255 reviews

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Colorado
1 review
0 helpful votes
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Good
July 1, 2023

Very good. Helps with apartment rentals. Save on deposits and fees.

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Your satisfaction with our services is what keeps us moving forward! Thank you for trusting us with your ESA needs.

Kansas
1 review
0 helpful votes
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Great!
July 1, 2023

Super easy to set up. Now I can bring my dog anywhere I go :)

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are glad that you have a great experience with our services. Thank you for your support!

Texas
1 review
0 helpful votes
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ESA letter
July 1, 2023

I received my letter in a timely manner and was thrilled! I can now bring my baby with me almost everywhere and I love that!

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for your feedback! Your support is greatly appreciated.

Tennessee
1 review
0 helpful votes
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Worth it
July 1, 2023

I love getting my esa supplies because it means that I can have my dogs anywhere and it keeps me from having any breakdowns.

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! It is always our pleasure to make your dream into a reality of having a meaningful life with your ESA, thank you for your trust.

Washington
1 review
0 helpful votes
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Great service.
July 1, 2023

Very helpful. Always there to help when I need it.

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

It is our pleasure to provide our valued customers with great service. Thank you for trusting us.

Virginia
1 review
0 helpful votes
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Support pets
July 1, 2023

Good experience, very straight forward, easy to deal with

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!

Minnesota
1 review
0 helpful votes
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Vivian is certified
July 1, 2023

Awesome service we are so happy we did it. Thank you

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Nothing can be more meaningful than being with our ESA, and we are glad that we can be of assistance, thank you for your trust!

Pennsylvania
1 review
0 helpful votes
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Confused at times what I a paying. Paid for 12 month membership and didn't get documents for 2 months after paid. Card is dated back the two months, so on get 10 months. But money was taken.

Date of experience: July 1, 2023

Confused at times what I a paying for
May 17, 2023
Previous review

Confused at times what I a paying for

Date of experience: May 17, 2023
District of Columbia
1 review
0 helpful votes
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Great service
July 1, 2023

Documents came 15 days later, everything was good.

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! It is our pleasure to provide our valued customers with great service. Thank you for trusting us.

Texas
1 review
0 helpful votes
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Docs
July 31, 2023

It was very hard getting these docs but finally got them.

Date of experience: July 1, 2023
Georgia
1 review
0 helpful votes
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Spot on Support
July 1, 2023

I received my letter within days of the request and it was exactly what I needed.

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!

Colorado
1 review
0 helpful votes
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Constant e-mails
July 31, 2023

Overall my experience was good. I just dont need the million follow up emails trying to get me to pay more money for more stuff.

Date of experience: July 1, 2023
Florida
1 review
0 helpful votes
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Shipping
July 1, 2023
Updated review

No reason to take 2 months to receive order. Took my money right as soon as I placed order. Not happy at all

Date of experience: July 1, 2023

I have not received my order
June 14, 2023
Previous review

I have not received my order. What is going on?

Date of experience: May 15, 2023
Texas
1 review
0 helpful votes
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My Review
July 1, 2023

I received my documents and items in a timely manner.

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!

Washington
2 reviews
0 helpful votes
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Thank you!
July 1, 2023

It was much easier than I thought and next I will use their psd training. Looking forward to training my furry bff!

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

It is our pleasure to be of assistance. Your satisfaction with our services is what keeps us moving forward!

Texas
1 review
0 helpful votes
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My Pet And I
July 1, 2023

Having Kylo around helps comfort me through out the days. He is always there for me whenever I am happy or sad or upset.
Knowing that my Pet is a legit Emotional Support Animal I can do more in life.
Thank You.

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! Nothing can be more comforting than having our ESA around, and we're glad to provide you with convenience.

Delaware
1 review
0 helpful votes
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Excellent
July 1, 2023

Everything was very easy and their customer service is excellent. I will definitely be recommending this to friends and family members that needs it.

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

We always try to provide excellent service, and your appreciation motivates us to move forward and improve even more. Thank you for supporting us!

Florida
1 review
0 helpful votes
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Thank you
July 1, 2023

I'm grateful for ya help. Thank u so much for helping me.

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

It is our pleasure to provide our valued customers with great service. Thank you for trusting us.

North Carolina
1 review
0 helpful votes
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Experience Support Pets
July 1, 2023

The best experience ever! I am extremely grateful for this opportunity and thankful that the process was simple.

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for your trust and support! We will continue to improve so our partnership continues for many years!

Florida
1 review
0 helpful votes
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We have all that we expected in a service for mi dog.Thank you very much!

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.