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Support Pets

4.7

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From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,519
quality
1,493
This company responds to reviews on average within 0 days

Instant Feedback

57,243 reviews

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North Carolina
1 review
0 helpful votes
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The very best
July 2, 2023

I have had the best experience with support pets. I am able to keep my best friend and can take him anywhere- Money well spent!

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are glad that you have a great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!

Pennsylvania
1 review
0 helpful votes
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Received my ESA
July 2, 2023

The process was easy, assistance was quick and very knowledgeable.

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!

Texas
1 review
0 helpful votes
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Great Service and Quick
July 1, 2023

Tile says it all. It was quick, easy, and life changing.

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!

New York
1 review
0 helpful votes
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Gracie's ESA Documents
July 1, 2023

Gracie was approved immediately and her Documents arrived exactly when I was told they would. Thank you so much!

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!

Illinois
1 review
0 helpful votes
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Great
July 1, 2023

Got it done in less than a day it was really great and amazing service. Now I can take my dog every where with me

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Nothing can be more comforting than being with our ESA, it is our goal to make your dream reality of having a meaningful life with your ESA, and we are glad that we can be of assistance, thank you for your trust!

Michigan
1 review
0 helpful votes
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Fast and True!
July 1, 2023

I was so happy with the service I received. The documents took less then 48 hours to get emailed to me! The are legit and are very detailed. The only thing I wish the would let you know is you only receive one ESA tag and I have two pets. You have to buy the second tag. I called customer service and they apologized that it wasn't clear. They were really helpful.

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you so much for your kindness! We always try to make the application process easy for our pet parents.

Florida
2 reviews
0 helpful votes
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Apriciated everything I resive
July 1, 2023

Have recomened this animal sopport site
To anyone with pet and need this for lovable animal sopprters.

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are delighted to be of assistance to you and your ESA, thank you for trusting us with your ESA needs!

Tennessee
1 review
0 helpful votes
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Excellent experience
July 1, 2023

Very comforting put my mind at ease would highly recommend!

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.

Massachusetts
2 reviews
0 helpful votes
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Great ESA!
July 1, 2023

I ordered my ESA documentation for my dog Penny everything came as shown on the website except for the leash. However, they were efficient and thorough.

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you so much! We are happy to know you enjoy our services.

California
2 reviews
0 helpful votes
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Did you read my request?
July 1, 2023

I was very pleased with my experience last year. However, this year I requested a certificate for only Abbey, the dog. Obviously paying $100 doesn't mean someone is going to read my request. How do you know that the cat that I had is a ESA animal didn't pass away? Perhaps you should consider giving individual pets, individual certificates. My dog is great. I take her to work every day at the nursing home. All of the residents love her and she truly is an emotional support animal for everyone, not just me. I don't understand when I sent a request just for the dog, I got a certificate, similar to what I received last year. I wanted to reapply and re-certify the dog.

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for your loyalty to us! We are glad you stayed with us for years and look forward to a longer partnership with you!

Florida
1 review
0 helpful votes
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Great
July 1, 2023

Happy that I got my documents but sadly a lot of airports doesn't allow esa dogs anymore so I can't really take him with me.

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are so happy to hear that Support Pets could greatly serve you. Thank you for leaving a comment and trusting us with your ESA needs!

Florida
1 review
0 helpful votes
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ESA
July 1, 2023

It went smoothly, and my apt took this seriously! I'm satisfied with the responsiveness of the doctors and the call folks, you'll see me again when we have to renew.

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!

Louisiana
1 review
0 helpful votes
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It was super quick and simple, and not very expensive at all. Plus renewal in a year seems really easy.

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! Your convenience always matters to us, and that's why we always strive to provide an easy and fast experience for our valued customers. Thank you for your trust!

California
1 review
0 helpful votes
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Izzy
July 1, 2023

I love the service you offer and everything is great

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!

Washington
1 review
0 helpful votes
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Coal my cat
July 1, 2023

The timely manner was outstanding and I am so happy with everything you did for me and coal we are living life to the fullest now that we have no worries about coal being with me he is a great cat that helps me stay at a more level when I am depressed just an amazing cat knows when I down and puts his paw on me to let me know it is ok and it makes me feel good when he bumps his head on mine and runs on me he is so caring thank you so much for giving me the opportunity to keep him with me.

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.

Colorado
1 review
0 helpful votes
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Good
July 1, 2023

Very good. Helps with apartment rentals. Save on deposits and fees.

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Your satisfaction with our services is what keeps us moving forward! Thank you for trusting us with your ESA needs.

Kansas
1 review
0 helpful votes
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Great!
July 1, 2023

Super easy to set up. Now I can bring my dog anywhere I go :)

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are glad that you have a great experience with our services. Thank you for your support!

Texas
1 review
0 helpful votes
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ESA letter
July 1, 2023

I received my letter in a timely manner and was thrilled! I can now bring my baby with me almost everywhere and I love that!

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for your feedback! Your support is greatly appreciated.

Tennessee
1 review
0 helpful votes
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Worth it
July 1, 2023

I love getting my esa supplies because it means that I can have my dogs anywhere and it keeps me from having any breakdowns.

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! It is always our pleasure to make your dream into a reality of having a meaningful life with your ESA, thank you for your trust.

Washington
1 review
0 helpful votes
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Great service.
July 1, 2023

Very helpful. Always there to help when I need it.

Date of experience: July 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

It is our pleasure to provide our valued customers with great service. Thank you for trusting us.