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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Was simple and easy to register will be adding another baby soon
I had a pleasant experience receiving my documents. I had the documents within 3 days of being excepting, which really surprised me.
Thank you for your feedback! Your support is greatly appreciated.
Great experience for Abby and I. We appreciate support pets and their team!
Thank you for your feedback! Nothing can be more comforting than having our ESA around, and we're glad to provide you with convenience.
I haven't gotten to use it yet. I need to get the support halter and card before I try.
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
Great experience; documents cane super fast. I'm grateful to have these documents for my fur baby.
We are glad that you have a great experience with our services. Thank you for your support!
Overall great experience, received my ESA in as little as 24 hours. Process was easy and email were helpful, thank you so much!
We always try to provide excellent service, and your appreciation motivates us to move forward and improve even more. Thank you for being supportive.
My experience went very well, got all my documents very quickly after doing the application.
Thank you for your feedback! Your support is greatly appreciated.
They were very informative and nice, I called team uonthen
Thank you for sharing the photo. Nothing can be more comforting than being with our ESA, it is our goal to make your dream reality of having a meaningful life with your ESA, and we are glad that we can be of assistance, thank you for your trust!
Thank you for your feedback! Your support is greatly appreciated.
Quick responses and great customer service. They help me with everything I needed
Thank you for using our services, and we hope you find them beneficial.
My experience was great! It was simple and easy to fill out the questionnaire and they were quick at repainting back!
It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
Card should be included. You're paying to have ESA and carrying documents everywhere is a pain. Charging extra $40 for a card that should be standard is my only complaint. They work fast and get documents to you fast
If I knew it would be 6!weeks to get an if card I wouldn't of done it. Way too long and hassle
Thus has been a great experience and yes I did received my paperwork and I have also recommended a friend who also got her ESA paperwork as well so thank you.
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
Very satisfying and received the items that I ordered in a timely manner.
Thank you for your feedback! Your support is greatly appreciated.
It was very easy to get our Charlie certified as an esa which helps me out because now I can take him every where we go. So glad I had support pets to ease the process.
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
Emotional support pets should come with a tag on their collar instead of a card or both would be great.for the money it cost
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
It was Very helpful, and the process itself was very easy. Step by step lead you through it.
We always try to provide excellent service, and your appreciation motivates us to move forward and improve even more. Thank you for supporting us!
Very easy to work with and everything came together in a reasonable time! Would recommend it to everyone!
It is always our pleasure to provide you with efficient and excellent service. Thank you for trusting Support Pets.
Thank you for your feedback! Your support is greatly appreciated.
I was nervous about having to jump through hoops to register my support animal. However, the process from start to finish was so simple with easy to follow directions. I am would definitely recommend Support Pets to anyone needing to register their pet.
Thank you! We are glad you are satisfied with our services and appreciate your trust and support.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
That is exactly what we want to achieve for our valued customers! An easy application process for our valued customers!