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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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It has been great to be able to have Blaze by my side and not worry about the looks and judgement or having to always explain with having his vest
Now that Ruby gets to go where I go she enjoys all the attention she gets from strangers and that makes me happy also.
The document is dated for one year. An ESA should not have an expiration date.
Support Pets is a great service for pet parents and pets that enjoy doing everything together!
Thank you for your support! We're glad to know that you find our services helpful, and we hope our partnership could last for years!
Great all around experience excellent service awesome customer service
Thank you! We are glad you are satisfied with our services and appreciate your trust and support.
Quick and easy to fill out, they are responsible with their work.
We're glad that you weren't inconvenienced by our application process, that's exactly what we aim to achieve. Thank you for trusting us.
Very fast easy and useful. I got everything I needed. Liked all the options they gave you.
We're glad that you weren't inconvenienced by our application process, that's exactly what we aim to achieve. Thank you for trusting us.
Ordered the vest, collar, and all the other perks but have not received a single item. I'm about to cancel my order as this is seeming to be a scam.
I was very thankful for this experience for me and my dog. It's good to know there are services like this that can help families
Nothing can be more comforting than being with our ESA, it is our goal to make your dream reality of having a meaningful life with your ESA, and we are glad that we can be of assistance, thank you for your trust!
The guy at the Hotel would not let me use. I didn't have time to argue. When I rented an apartment it was no problem.
Thank you for your feedback! Your support is greatly appreciated.
Great resource and quick turnaround. Just what we needed.
We are glad to know that you are satisfied with our services! That’s exactly what we strive to achieve!
Super great experience. So happy with the website. Will be doing through them again
We are glad that you have a great experience with our services. Thank you for your support!
I'm very happy to say that Support Pets is a service that quickly and very sufficiently sent my documents and all I needed to have my Ellie become an emotional support dog. Thank you for all you do and I hope to have her enrolled in a training course by the fall...Kindly and Sincerely, Lorraine
It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
Everything came … the vest is a little bulky for my Cavapoo … I wish it was softer and fit better but I appreciate the card and certificate
It is our pleasure to be of assistance. Your satisfaction with our services is what keeps us moving forward!
The process seemed easy and went smoothly. I just hope that they do everything they say. I love my babies and need them with me.
We’re always working hard for your experience to be smooth and easy, and we are glad that you have had a great experience with our services. Thank you for your support!
The team m of Support Pets is awesome the feedback is quick and all questions are answer. If you have issues with anything they will help with no problem thank you SUPPORT PETS you are the BEST!
Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!
Very easy process and very quick! This will be helpful to us for housing.
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Very supportive and received documents before the 2 days. Today I can live with my pet and I'm so happy with that
We are happy to know you enjoy our services, thank you for trusting our company with your ESA needs.
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!