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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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I really appreciated how easy this was, it made getting my dog so much easier
I hope it works. My dogs help me with Depression and Anxiety. I would like for them to help me.
Thanks
Thank you for trusting Support Pets for your ESA needs, and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
Great, the website needs updating as it was very slow. I had to open 3 windows.
Thanks for your feedback we appreciate it, and surely our team will work on improving the website.
It got here super quick and corrections were made needed.
Thank you for your feedback! Your support is greatly appreciated.
The process was simple and quick. It's was also very helpful
Thank you so much fo your support! We are happy to know you enjoy our services.
Well it was very easy and clear. I got my documents so fast. Now I feel more secure knowing she's certified.
We are thankful to hear that you found the information on our website for Support Pets easy to understand.
It was a great experience! Simple and stress free.
Thank you so much for your kindness, and for your support! We will continue to improve so our partnership continues for many years!
It was pretty easy and also so happy that i got a huge discount and im happy to know i can bring my dog anywhere now im moving and no more pet fees! :) Thank you Support pets
Thank you! Your convenience always matters to us, and we're glad to be of assistance.
Good experience. Ended up not receiving my documents when I was supposed to, but customer service solved it very quickly.
Thank you for your feedback! Your support is greatly appreciated.
My experience was great. All the documents arrived on time to my address and also, the application was very easy to understand and complete it. I believe the price is adequate and in general terms the service is excellent. Thank you very much for your kind support.
Thank you for your support! Your satisfaction with our services motivates us to improve more, and providing a hassle-free process is one way of showing we care. Thank you for trusting Support Pets.
I'm glad I registered my dog as an emotional support animal cause now I'm having HOA problems in my neighborhood
Thank you, we're glad you are satisfied with the services Support Pets offers, and it is our pleasure to assist.
Very easy to do got my paperwork very fast and professional great amounts of supply's to identify your pets as a support animal and offering classes to help you make your animal the best support animal it can be
Thank you for your feedback! Your support is greatly appreciated.
Very easy and arrived quickly. If you follow the directions, anyone can easily apply.
Thank you! It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.
I was moving into an apartment and support pets made the stress of bringing my cat with me non-existent.
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated! We hope our partnership could last for years!
This process was quick and easy and made me feel comfortable knowing my dog will be ESA certified.
Thank you for your support!
The process was easy, the customer service was excellent. It was sometimes difficult to connect because they couldn't schedule an exact time for phone appointment but they were very good and continuing to keep in touch and reschedule if I could not take the call.
We are so happy to hear that Support Pets could greatly serve you, it is our goal to make your dream reality of having a meaningful life with your ESA. Thank you for trusting our company with your ESA needs.
Easy, hassle free process. I would recommend to anyone!
Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!
Support Pets was prompt efficient in the response to my Henry's qualification and certification!
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Thank you! Your convenience always matters to us, and we're glad to be of assistance.