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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services, and we hope you find it beneficial too.
Super easy and quick, great experience. Very helpful in explaining any questions I had, highly recommend.
Thank you for using our services, and we hope you find them beneficial.
I am so pleased to be able to take my partner with me now
We are so happy to hear that Support Pets could greatly serve you. Thank you for trusting us with your ESA needs!
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Your company was very helpful and offered a rapid response to my situation.
Thank you so much for your kindness and support! We will continue to improve so our partnership continues for many years!
Some of the items were missing from my shipment. I contacted customer service and they missing item were shipped to me
It is our pleasure to provide our valued customers with great service. Thank you for trusting us with your ESA needs.
I ordered the vest with the extra items and never got it
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
Wonderful experience, will tell all my friends. So easy to get done, was approved the same day!
We always try to provide excellent service, and your appreciation motivates us to move forward and improve even more. Thank you for supporting us!
I am very glad that i received my dogs esa documents!
We are glad to know that you are satisfied with our services! That’s exactly what we strive to achieve!
I've really been struggling with my stress & anxiety. I am so grateful I found Support Pets, now I can take my fur baby everywhere with me. Being with him helps control my anxiety, stress & my awkwardness. Thank you so much for all you do!
We are so happy to hear that Support Pets could greatly serve you, it is our goal to make your dream reality of having a meaningful life with your ESA. Thank you for trusting our company with your ESA needs.
Had a great experience with support pets, I was approved immediately and received my documents and dog harness within 7 days. I have referred several people to this program and will continue to do so.
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated, and we hope our partnership could last for years.
My experience has been nothing but great, I'm a thankful for the support and help.
It is our pleasure to be of assistance. Your satisfaction with our services is what keeps us moving forward!
I had signed my pet and the approval and documents came in extremely fast and was thankful
Thank you for your feedback! Your support is greatly appreciated.
Process is easy to follow and I'm so happy to have my fur babies around all the time. I used to avoid flying because I couldn't bring them along but I can't wait for my next trip. I'm all set!
We're glad that you weren't inconvenienced by our application process, that's exactly what we aim to achieve. Thank you for trusting us.
Very easy process well worth the money to have my little guy come along with us as responsible pet owners
Speedy satisfaction for my needs. The service was truly everything I needed.
Thank you! We're glad to know that our service is helpful, please do not hesitate to contact our customer service with any questions you may have.
I received everything I requested in a quick manor and even was able to provide paperwork filled out by the doctor for my new apartment complex.
Having a good relationship with your pet is a great foundation for them to become an ESA. Thank you for using our service.
Was very easy and simple to get my ESP. Now my girl goes with me everywhere.
That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services, and we hope you find it beneficial too.
My experience with y'all has been good. I now no longer have to worry about where can I take Remi, that won't reject to him being there.
Thank you for using our services, and we hope you find them beneficial.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.