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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I was nervous about having to jump through hoops to register my support animal. However, the process from start to finish was so simple with easy to follow directions. I am would definitely recommend Support Pets to anyone needing to register their pet.
Thank you! We are glad you are satisfied with our services and appreciate your trust and support.
The process was smooth and professional! I'm very satisfied with the service and I would absolutely recommend it to anyone with pets.
I answered the questions and got my letter within 48 hours
That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services, and we hope you find it beneficial too.
Process was very smooth and supportive. Really appreciate Support Pets!
We are so happy to hear that Support Pets could greatly serve you, it is our goal to make your dream reality of having a meaningful life with your ESA. Thank you for trusting our company with your ESA needs.
I had a great experience and I look forward to getting my materials so fur baby will be recognized as a support animal
We are glad that you have a great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!
Got the documents that I needed. It just took longer then I thought it would. Now I have them so all is good.
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
Easy to order ESA. We also ordered training info for psa.
An easy application process for our valued customers is what we always want to achieve, thank you for trusting our company with your ESA needs!
Great looks good so far, but need help with the ordering of vests. Thank you.
It was so reassuring having a place to go online with a company that presented its product so professionally.
Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!
Support Pets was very responsive when I needed paperwork filled out for a housing application. They had it to me in 24 hours.
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!
Took longer than expected. Had to contact customer service but they were very helpful
That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services, and we hope you find it beneficial too.
I have PTSD and this is a live saver for me and my dog, she is a German Shepard Pit Bull mix and I have such a hard time getting into certain places because of her breed. Shera is not only my heart but also my savior in many difficult moments.
Nothing can ease our anxiety but having our ESA around, we are glad we can assist.
Just signed up but already have used my support card and harness this summer!
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
We are glad to know that you find our website easy to use. Thank you for using Support Pets services.
Excellent - clear instructions. Only thing I changed was the handle on the vest...Too heavy and awkward for my small dog so I took it off.
It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.
I told Support Pets about my issues and what my dogs mean to me and they helped me to be able to keep them close.
Thank you! It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
Quick and easy to fill out application and quick response with acceptance
Thank you! A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
I thought my order was complete then I kept getting other texts and emails with different costs, now I'm confused at just what I ordered and how much it cost. I've given my credit card info like 3 different times
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
It is always our pleasure to provide you with efficient and excellent service. Thank you for trusting Support Pets.