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Support Pets

4.7

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From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,503
quality
1,493
This company responds to reviews on average within 0 days

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57,170 reviews

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Texas
1 review
0 helpful votes
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Quick and easy
August 22, 2023

Quick and easy experience. It is worth the money. I highly recommend Support pets!

Date of experience: August 21, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.

Texas
1 review
0 helpful votes
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Super quick and easy!
August 22, 2023

I needed this for my dog and they were super quick to reply and give me the documents.

Date of experience: August 21, 2023
Mary Ann G. — Support Pets Rep
over a year old

That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services, and we hope you find it beneficial too.

Indiana
1 review
0 helpful votes
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Exceptional customer service
August 22, 2023

Great customer service, fast turnaround time, reasonable product prices

Date of experience: August 21, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! We are glad you are satisfied with our services and appreciate your trust and support.

Florida
1 review
0 helpful votes
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Thank you!
August 22, 2023

I love how simple and easy the process was to getting my ESA documents for my cats!

Date of experience: August 21, 2023
Mary Ann G. — Support Pets Rep
over a year old

It is our pleasure to be of assistance.

Florida
1 review
0 helpful votes
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Don't hesitate
August 22, 2023

Easy process, definitely worth it! My landlord didn't question the approval and I can keep my dogs and better my life.

Date of experience: August 21, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service if you have any questions.

South Carolina
1 review
0 helpful votes
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ESA
August 22, 2023

It has been a good experience with support pets. Very fast and helpful.

Date of experience: August 21, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service if you have any questions.

Illinois
1 review
0 helpful votes
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Got them
August 22, 2023

I am happy with how fast I got them I enjoy training my dog

Date of experience: August 21, 2023
Mary Ann G. — Support Pets Rep
over a year old

It is always our pleasure to be of assistance, we are glad that you are satisfied with our services, and we hope our partnership could last for years.

Texas
1 review
0 helpful votes
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Yes
August 22, 2023

Documents arrived in less than thirty six hours. I had no issues moving in without any pet fees. The renter was very understanding and helpful with the process.

Date of experience: August 21, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!

Georgia
1 review
0 helpful votes
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Got what I asked for…
August 22, 2023

My landlord required a certificate and ID card for ESA that your company did not give me. Your company stated all I needed was the letter. I had to go elsewhere to buy the set for more money. United Service Dogs

Date of experience: August 21, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! Your convenience always matters to us, and we're glad to be of assistance.

Minnesota
1 review
0 helpful votes
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100% customer satisfaction
August 22, 2023

Super easy process and paperwork arrived within in a week! Was able to get into housing with my fur baby whom most certainly is an emotional support animal. The ESA paperwork waived the pet deposit as well as monthly pet rent which was a pleasant bonus! Would highly recommend! I should also mention, my son is a pit bull and with the stigma of his breed I was not able to get into housing without paperwork, looked into ESA paperwork and so happy I stumbled across this website!

Date of experience: August 21, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are glad to know that you are satisfied with our services! That’s exactly what we strive to achieve!

Texas
1 review
0 helpful votes
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Worth it!
August 22, 2023

Super easy to do and worth it! Definitely recommend!

Date of experience: August 21, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!

Massachusetts
1 review
0 helpful votes
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Received Documents but no vest
September 21, 2023

My experience was a good one with getting the documents right after on line. I still have not received the vest for my dog. I have not taken her anywhere because of the lack of the vest. I wish my order would be completed so I can enjoy the benefits. Thanks

Date of experience: August 21, 2023
Maryland
1 review
0 helpful votes
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Great experience
August 22, 2023

Great experience with this site. It has made our life of finding a place to live much easier. Highly recommend

Date of experience: August 21, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are glad that you have a great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!

Louisiana
1 review
0 helpful votes
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Couldn't have my support animal live with me because I couldn't get a proper doctor's consultation. On top of the 2 month wait for the package to arrive.

Date of experience: August 21, 2023
California
1 review
0 helpful votes
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Easy and fast
August 22, 2023

I had a great experience it was fast and easy and when I had questions they were quick to get back with me and walk me through it

Date of experience: August 21, 2023
Mary Ann G. — Support Pets Rep
over a year old

A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.

New York
1 review
0 helpful votes
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Happy
August 22, 2023

It was very easy receiving my documents I love having my support animal with me

Date of experience: August 21, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!

Missouri
1 review
0 helpful votes
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Alantis
August 22, 2023

Great she is the best dog I love her and the process was easy

Date of experience: August 21, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for using our services, and we hope you find them beneficial.

Florida
1 review
0 helpful votes
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Everything I needed
August 21, 2023

I got my documents fast and detailed, just on time for my move as promised.

Date of experience: August 21, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! We are glad you are satisfied with our services and appreciate your trust and support.

New York
1 review
0 helpful votes
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Great experience
August 21, 2023

Amazing! My experience was great, fast and easy. I feel good knowing my dog can travel with me all the time.

Date of experience: August 21, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are glad that you have a great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!

New Jersey
1 review
0 helpful votes
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Love
August 21, 2023

Easy and cheap and great and awesome. Thanks for everything!

Date of experience: August 21, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!