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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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This was a great way to get my little girl certified for me. It was fast and easy and right at the reach of my finger tips.
This worked out amazing. I'm so happy I can bring my loved puppy everywhere you me now. Thank you so much!
It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.
Was fast and easy to sign up and get your documents
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!
Thank you so much! Now me and my dog don't have to be apart from each other
It is always our pleasure to assist and make our valued customers’ lives more meaningful with their ESA. Thank you for trusting us.
I was able to get both of my cats registered but I live in such a small town I don't know that they will actually respect it if I try to move in somewhere that doesn't allow pets. It was an easy process.
Nothing can be more comforting than being with our ESA, it is our goal to make your dream reality of having a meaningful life with your ESA, and we are glad that we can be of assistance, thank you for your trust!
It was easy and professional.fast shipping. I'm grateful for support pets for helping me with the process.
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting our company with your ESA needs!
I was kinda hesitant at first after reading the reviews. I decided give them a try anyway and are pleased with the processing and shipment time. Within weeks timeframe I received everything detailed in my package. Thanks
Thank you for using our services, and trusting our company with your ESA needs, we hope you find them beneficial.
My first time using it I was denied trying to get him to stay at a hotel with me.
Thank you for your feedback! Your support is greatly appreciated. Your rating is important to us, it would be lovely if we get a 5-star rating, thank you.
Thank you my experience has been amazing. I am grateful that I have my letters. Thank you.
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!
Muy profesionales y dispuestos a solucionar todas tus dudas, muchas gracias
It is always our pleasure to provide you with efficient and excellent service. Thank you for trusting Support Pets.
Thank you for assisting me with attaining emotional support animal status for my cat Olive! She helps me feel calm and relieves my anxiety. Everything was so smooth and the process was very straightforward. I am forever grateful that I was able to get her ESA certification so quickly and easily!
Thank you so much for your kindness!
Nothing can compare to the comfort our ESA can provide. Thank you for using our service.
Great experience. You all are doing a fantastic job. Great to work and talk to you all. Thanks.
Nothing can be more meaningful than being with our ESA, and we are glad that we can be of assistance, thank you for your trust!
That is exactly what we want to achieve for our valued customers! An easy application process for our valued customers!
Love the simplicity and how quick I was able to receive my forms. <3
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Communication and receiving ESA documents was very easy. Website was easy to navigate.
Thank you for your kindness. We’re always working hard for your experience to be smooth and easy.
Thank you! Having this helps when traveling! And other stuff too
It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
It was great, with zero problems or issues! The website worked well and i didn't have to deal with any bugs or anything like that
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service if you have any questions.
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service if you have any questions.
I answered the questions on line and everything happened relatively quickly.
Thank you for using our services, and trusting our company with your ESA needs, we hope you find them beneficial.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!