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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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It was a good experience. And by good I mean it was alright.
Thank you for using our services, and trusting our company with your ESA needs, we hope you find them beneficial.
It was fine it went well & I received what I requested in a timely manor
We are so happy to hear that Support Pets could greatly serve you. Thank you for trusting us with your ESA needs!
Super fast, super easy. I got the documents within 48 hours. Will definitely recommend to anyone needing help getting theirs!
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Didn't have to pay a pet deposit in my apartment! So now I get to have my pet!
We are so happy to hear that Support Pets could greatly serve you. Thank you for trusting us with your ESA needs!
My experience has been very good! It was a pretty quick and easy process and I was glad that I received the documents within a timely matter.
We are glad that you have a great experience with our services. Thank you for your support!
This experience was wonderful - the questions and documents which explains the process was very helpful.
It is always our pleasure to make your dream into reality of having a meaningful life with your ESA, thank you for your trust.
It was super easy and self explanatory. If you get anxiety when you have to leave your pet behind, this is perfect for you.
Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!
I received the documents in a timely manner and they were neatly presented in a folder. The harness/vest fit great.
We are glad that you have a great experience with our services. Thank you for your support!
Thank you! The service was excellent. My dog can now live with me at our new place
We are glad that you have a great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!
We are thankful to hear that you found the information on our website for Support Pets to be clear and easy to understand.
Me han ayudado mucho, ya puedo llevar a mi mascota a todas partes con Migo
Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide, it is our goal to make your dream reality of having a meaningful life with your ESA, and we are glad that we can be of assistance, thank you for your trust!
Thanks so much. We will work hard to teach Sadie to serve as a ESA Support animal.
We are glad your experience was great using our services! That’s exactly what we strive to achieve!
Very easy and quick no issue. I got what I need, and my leasing office accepted my documents
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us with your ESA needs!
So far so good. Haven't had any problems. It has been good to have him when I go out. I feel a lot less anxious.
Thank you! Your convenience always matters to us, and we're glad to be of assistance.
I have been with support pets for 3 years. I love the fast service and the accuracy in the letters regarding my pets. This really helps me since I live in an apt
Thank you for your loyalty to us! We are glad you stayed with us for years and look forward to a longer partnership with you!
I was "approved" by their "doctor" to have 2 support pets. I went through the whole process and when I submitted my letters to my apartment complex they asked for an additional document to specify that I did indeed need 2 pets. I reached out to Support Pets and after several days of waiting finally received a message stating the "doctor" didn't feel comfortable filling out this additional form. WTH?! Why did she approve 2 pets in the first place then? So when I requested my money back because it didn't work and they promise satisfaction guaranteed they only offered to remove one pet, not give me my money back. I went to Pettable, spoke with a real therapist and received a letter to show both of my pets in my unit. The letter was written so well because the therapist actually diagnosed me in a legit way that they didn't even need the additional paperwork. Skip Support Pets, don't waste your money.
Was disappointed by not receiving a tag or ID card that was included in the price I paid. Now they want me to purchase separately
Thank you for your feedback! Your support is greatly appreciated.
So easy and convenient! Thank you! So easy and convenient! Thank you!So easy and convenient! Thank you!
Thank you! Your convenience always matters to us, and we're glad to be of assistance.
This team really does care, they did an amazing job and the process did not take long at all. Def would recommend!
We are glad to know that. An easy application process for our valued customers is what we always want to achieve, thank you for trusting our company with your ESA needs!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for using our services, and we hope you find them beneficial.