Support PetsReviews 17,677

Thanks so much. We will work hard to teach Sadie to serve as a ESA Support animal.

Very easy and quick no issue. I got what I need, and my leasing office accepted my documents

So far so good. Haven't had any problems. It has been good to have him when I go out. I feel a lot less anxious.

I have been with support pets for 3 years. I love the fast service and the accuracy in the letters regarding my pets. This really helps me since I live in an apt

I was "approved" by their "doctor" to have 2 support pets. I went through the whole process and when I submitted my letters to my apartment complex they asked for an additional document to specify that I did indeed need 2 pets. I reached out to Support Pets and after several days of waiting finally received a message stating the "doctor" didn't feel comfortable filling out this additional form. WTH?! Why did she approve 2 pets in the first place then? So when I requested my money back because it didn't work and they promise satisfaction guaranteed they only offered to remove one pet, not give me my money back. I went to Pettable, spoke with a real therapist and received a letter to show both of my pets in my unit. The letter was written so well because the therapist actually diagnosed me in a legit way that they didn't even need the additional paperwork. Skip Support Pets, don't waste your money.

So easy and convenient! Thank you! So easy and convenient! Thank you!So easy and convenient! Thank you!

Thank you so much! Having my dog with me will help with every situation I face. Just knowing he is officially approved and can't be denied is such a blessing!

So grateful that I'm able to do this online! I have severe anxiety so registering my animal this way is extremely helpful for me.

My credit card was charged twice and an additional service was also separately charged, I was careful about filling out the information and checking all the boxes. After supplying credit card information, additional services were offered, and; although I clicked "not interested," I was charged. I received a dirge of emails confirming duplicate orders. I logged into my bank to confirm the double charges only to find that my account was locked due to suspicious charges. Now I have to waste more time dealing with the bank removing the charges.

Also, the various emails are confusing--three different bills all having the same Customer ID BUT NO ORDER NO. They offer discounts on what I thought I just purchased, making me wonder exactly what was included. The emails make it sound like you have to pay for various things that I thought were included in the original purchase. Very confusing.

I can only hope that the actual program will be worth all this time and effort.

They took my money and offer many chances for me to spend more. I haven't received my ID card which is supposed to come via email and so far I have made 2 inquiries both of which were ignored. I want my money back but based on their customer service I won't get it. There are other services out there that I'm sure would be a better choice. They deserve a ZERO rating