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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I registered my pets all went well haven't had a chance to see how well it works yet
Thank you for using our services, and we hope you find them beneficial.
Thank you! We don’t want our customers to wait, so we respond as quickly as possible. Thank you for supporting us.
I received everything and have no problems with my pets anywhere
It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
Awesome! Quick and simple! I recommend this services to everyone. Hassle-free and at your own paste.
We're glad to know of your experience with us. It is always our pleasure to provide you with efficient and excellent service. Thank you for trusting Support Pets.
I did receive all the documents and the card. I am just waiting to receive the vest.
Thank you for using our services, and we hope you find them beneficial.
I was charged $147 and $77 on July 10. I had to call 3 times and I finally got my documents Aug 12
Support Pets made it super easy to register my pets as ESAs, and my landlord accepted the documents without any issues. Would recommend.
We're glad that you find our services beneficial and prove that our service is legitimate, thank you. Your rating is important to us, it would be lovely if we get a 5-star rating, thank you.
Got my pups paper work in less than 2 days - thank you!
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
I am glad to have your support now me and my two dogs can remain in peace knowing we can stay together any where we are thank you. I am recommending this service to anyone and especially my friends.
ESP always takes time with me, but my vest should of been medium not small so I do need help with that thanks
Nothing can compare to the comfort our ESA can provide. Thank you for choosing Support Pets for your ESA needs.
It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.
Applied for a ESA for my dog due to high stress levels, anxiety, and some health issues. I received the documents within a 1-2 days. I recommend Supportpets.com to everyone
We are delighted to be of assistance to you and your ESA, thank you for trusting us! A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
I emailed customer service regarding a request from my landlord. They needed an individual letter for each of our pets, instead of we got one letter, listing both pets. It took a couple of days for customer service to answer, and s few more days to get what I needed. I guess there's a lot of people like me, asking for things they need.
I received my documents really quickly! The process was super easy to do.
Thank you! We don’t want our customers to wait, so we respond as quickly as possible. Thank you for supporting us.
I was grateful to be able to have my dogs licensed as ESA. Thank you
Thank you so much! We are happy to know you enjoy our services.
Easy and fast. Information online was easy to follow and simple to complete. Quick turnaround time
It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.
It was very good. Just answer some questions and poof. Just like that.
Hello there!
We are happy to hear that! Our goal is to provide a simple, fast and professional service and we are glad that we met your expectations.
Enjoy it to the fullest with your ESA
Thanks for trusting and chossing us
I received my documents. Thank you, Phyllis Davenport
Thank you for choosing our company for your ESA needs, and we hope you find it beneficial.
I gave you 1 star because your add was misleading. You quoted me a price, then changed it twice. I have no idea what I paid.
With help from the customer service staff, with the above issue, I am changing the 1 star to a 5 Star. Thank you
I gave you 1 star, because your add was misleading. You quoted me a price, than changed it twice. I have no idea what I paid. I Am heading to my bank to let them know.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad that you have great experience with our services. Nothing can be more meaningful than being with our ESA, and we are glad that we can be of assistance, thank you for your trust!