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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Everything was fast and efficient, very good service, I would recommend this to everyone
It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.
Overall, the entire process was streamlined I appreciate having been presented with an email, physical card and materials.
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!
The timeliness was quick. I got everything that I paid for. My only issue is that the ID card is incorrect. My name is wrong and my dog's name is wrong. The certificate has it all spelled correctly (correct name and gender of myself and my dog). I don't understand how this could of happened. I will be contacting the company to get it corrected. If that had been correct I would of given 5 stars!
Thank you for your trust! We don’t want our customers to wait, so we try to deliver the package as soon as possible.
It's awesome. I love it. The harness fits perfectly. I take him everywhere now.
We are glad that you have a great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!
It was okay which I had more information on the process
Thank you for using our services, and we hope you find them beneficial.
I have thoroughly been pleased about being able to have my cat with me whenever I need her.
Nothing can be more meaningful than being with our ESA, and we are glad that we can be of assistance, thank you for your trust!
Perfect! Thank you for helping. Would order from again
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
I received my ESA documents very quickly and had no issues when giving them to my property manager!
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!
I got my documents within 48 hours but when I tried to exchange the vest they never sent one
It was a pleasure to work with you organization. I will look forward to working with you in the future.
It is always our pleasure to make your dream into reality of having a meaningful life with your ESA, thank you for your trust.
Very well, i was really happy with my experience. Thank you.
Thank you for trusting us with your ESA needs! We are looking forward to a longer partnership with you!
Got approved immediately and received all documents within timely manner
We are happy to hear you found the application process with Support Pets simple, and providing a fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Sarah, it was a very good experience. The technician on the phone was very helpful and was very nice. It was a very warm and welcoming experience.
We are glad that you have a great experience with our services. Thank you for your support!
I have received the documents.Frankly the cost was somewhat unreasonable
Thank you for using our services, and we hope you find them beneficial.
The process was quick and very easy to complete. Included both of my dogs and it was a wonderful experience.
Support Pets made it easy for me to register both of my dogs as ESA. Without the ESA registration I wouldn't have been able to keep my dogs and that absolutely would have been detrimental to my mental health!
Thank you for your feedback. We hope our partnership could last for years.
My application was received and processed completely as promised. I would recommend support pets to anyone. Take your time and read the documentation and the process.
Thank you! Your convenience always matters to us, and we're glad to be of assistance.
It's great to be able to take them wherever I want very calming for me
Cats are lovely! Nothing can compare to the comfort our ESA can provide. Thank you for using our service.
I appreciate how the experience of getting the documents was quick and painless. I was actually suprised at the speed I was able to get them. The only hang up I have is that when ordering the papers, I had to click through a seemingly endless amount of promotional material practically begging me to buy all the extra merchandise I did not want. Otherwise I would recommend Support Pets to other people looking to get ESA documents.
We’re always working hard for your experience to be smooth and easy, and we are glad that you have had a great experience with our services. Thank you for your support!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!