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Support Pets

4.7

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From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,506
quality
1,493
This company responds to reviews on average within 0 days

Instant Feedback

57,194 reviews

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Minnesota
1 review
0 helpful votes
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Cats
October 1, 2023

Cats are certified meow meow meow meow meow meow meow meow

Date of experience: October 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

That's lovely! Nothing can compare to the comfort our ESA can provide. Thank you for using our service.

Florida
1 review
0 helpful votes
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Happy customer
October 1, 2023

My experience through this process was super easy and it was also very fast. Thank you for helping me.

Date of experience: October 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for your support, and for trusting our company with your ESA needs! Your satisfaction with our services is what keeps us moving forward!

New York
1 review
0 helpful votes
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Happy girl
October 1, 2023

Great taking her every where.she love's the stores and the people.

Date of experience: October 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are delighted to be of assistance to you and your ESA, thank you for trusting us with your ESA needs.

California
1 review
0 helpful votes
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ESA documents
October 1, 2023

My documents arrived fast and were very descriptive. I can't thank you enough.

Date of experience: October 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for your feedback! Your support is greatly appreciated.

Colorado
1 review
0 helpful votes
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New to having esa animal
October 1, 2023

Everything is great. Having the esa certification has made it easier for me to bring my dog with me to places

Date of experience: October 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for using our services, and trusting our company with your ESA needs, we hope you find them beneficial.

Washington
1 review
0 helpful votes
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Received my documents
October 1, 2023

Great easy experience to receive my esa documents for my puppy koa

Date of experience: October 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for using our services, and we hope you find them beneficial.

New York
1 review
0 helpful votes
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Your marketing was a overkill after I already purchased
October 1, 2023
Updated review

It could have been faster also the other emails received were confusing like I needed to to pay more

Date of experience: October 1, 2023

Confusing process on what to order
September 14, 2023
Previous review

Confusing process on what to order

Date of experience: August 14, 2023
Iowa
2 reviews
0 helpful votes
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Love!
October 1, 2023

Everything has been great, the doctors did sign papers from my apartment folks also. Everything was quick and seamless.

Date of experience: October 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!

Virginia
1 review
0 helpful votes
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Great experience
October 1, 2023

The Support Pets team was very helpful and proactive. Easy to contact and quick responses, I was pleasantly surprised about how smooth and quick everything happened. Thank you.

Date of experience: October 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are glad that you have a great experience with our services. Thank you for being so supportive!

Colorado
1 review
0 helpful votes
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Awesome
October 1, 2023

Easy and and so happy. Thankful. These peeps have been a blessing and so helpful, glad that they are support animals now.

Date of experience: October 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you so much! We are happy to know you enjoy our services, and we are looking forward to a longer partnership with you.

Colorado
1 review
0 helpful votes
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ESA
October 1, 2023

Thank you for being so thorough, and a professional company!

Date of experience: October 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! We are glad you are satisfied with our services and appreciate your trust and support.

Washington
1 review
0 helpful votes
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Great service
October 1, 2023

It was an easy process to get my dog registered as an ESA. Having a heart condition and knowing now I can take my dog anywhere and being with me makes me much more confident that I can have her with me for any episodes I may have. She keeps me safe if I need to sit down or helps me to be safe.

Date of experience: October 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

It is our pleasure to provide our valued customers with great service. Thank you for trusting us.

Montana
1 review
0 helpful votes
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Amazing service
October 1, 2023

It was very fast and efficient, we got our paperwork and have moved into a new place with them certified!

Date of experience: October 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are glad to know that you are satisfied with our services! That’s exactly what we strive to achieve!

Washington
1 review
0 helpful votes
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Very Helpful
October 1, 2023

I found the process easy and helpful with my dog Joy. I named her when my husband brought her home and enrolled her in PetSmart's training program. She is a Godsend and has numerous times help me feel safe and not alone in my cerebral palsy which affects my emotions.

Date of experience: October 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! We're glad to know that you find our services helpful, and we hope our partnership can last for years!

Texas
1 review
0 helpful votes
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Great service!
October 1, 2023

The process was efficient and easy. Everything arrived in good time. Thank you!

Date of experience: October 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

It is our pleasure to provide our valued customers with great service. Thank you for trusting us.

Kentucky
1 review
0 helpful votes
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Good experience
October 1, 2023

I received my documents and fast assistance when needed.

Date of experience: October 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are glad that you have a great experience with our services. Thank you for being so supportive!

Texas
2 reviews
0 helpful votes
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Great experience!
October 1, 2023

Great service, and fast delivery! Everything was great quality.

Date of experience: October 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are glad that you have a great experience with our services. Thank you for being so supportive!

Virginia
1 review
0 helpful votes
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Great Experience
October 1, 2023

I am so Grateful for Support Pets help with getting my ESA for my Furbaby. They took alot of stress off of me and made the process easy and worth while and I truly Appreciate Support Pets for everything. Thank you Support Pets!

Date of experience: October 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are glad that you have a great experience with our services. Thank you for being so supportive!

New Mexico
1 review
0 helpful votes
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N
October 31, 2023

Rather expensive and only lasts 1 yr. I haven't tried using it yet.

Date of experience: October 1, 2023
Texas
1 review
0 helpful votes
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Worth every penny
October 1, 2023

This was very helpful and worth the cost getting my two pets certified. I received the ESA docs within the time frame given and have presented to my current landlords without issues.

Date of experience: October 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!