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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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My experience through this process was super easy and it was also very fast. Thank you for helping me.
Thank you for your support, and for trusting our company with your ESA needs! Your satisfaction with our services is what keeps us moving forward!
Great taking her every where.she love's the stores and the people.
We are delighted to be of assistance to you and your ESA, thank you for trusting us with your ESA needs.
My documents arrived fast and were very descriptive. I can't thank you enough.
Thank you for your feedback! Your support is greatly appreciated.
Everything is great. Having the esa certification has made it easier for me to bring my dog with me to places
Thank you for using our services, and trusting our company with your ESA needs, we hope you find them beneficial.
Great easy experience to receive my esa documents for my puppy koa
Thank you for using our services, and we hope you find them beneficial.
It could have been faster also the other emails received were confusing like I needed to to pay more
Confusing process on what to order
Everything has been great, the doctors did sign papers from my apartment folks also. Everything was quick and seamless.
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
The Support Pets team was very helpful and proactive. Easy to contact and quick responses, I was pleasantly surprised about how smooth and quick everything happened. Thank you.
We are glad that you have a great experience with our services. Thank you for being so supportive!
Easy and and so happy. Thankful. These peeps have been a blessing and so helpful, glad that they are support animals now.
Thank you so much! We are happy to know you enjoy our services, and we are looking forward to a longer partnership with you.
Thank you for being so thorough, and a professional company!
Thank you! We are glad you are satisfied with our services and appreciate your trust and support.
It was an easy process to get my dog registered as an ESA. Having a heart condition and knowing now I can take my dog anywhere and being with me makes me much more confident that I can have her with me for any episodes I may have. She keeps me safe if I need to sit down or helps me to be safe.
It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
It was very fast and efficient, we got our paperwork and have moved into a new place with them certified!
We are glad to know that you are satisfied with our services! That’s exactly what we strive to achieve!
I found the process easy and helpful with my dog Joy. I named her when my husband brought her home and enrolled her in PetSmart's training program. She is a Godsend and has numerous times help me feel safe and not alone in my cerebral palsy which affects my emotions.
Thank you! We're glad to know that you find our services helpful, and we hope our partnership can last for years!
The process was efficient and easy. Everything arrived in good time. Thank you!
It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
I received my documents and fast assistance when needed.
We are glad that you have a great experience with our services. Thank you for being so supportive!
Great service, and fast delivery! Everything was great quality.
We are glad that you have a great experience with our services. Thank you for being so supportive!
I am so Grateful for Support Pets help with getting my ESA for my Furbaby. They took alot of stress off of me and made the process easy and worth while and I truly Appreciate Support Pets for everything. Thank you Support Pets!
We are glad that you have a great experience with our services. Thank you for being so supportive!
Rather expensive and only lasts 1 yr. I haven't tried using it yet.
This was very helpful and worth the cost getting my two pets certified. I received the ESA docs within the time frame given and have presented to my current landlords without issues.
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


That's lovely! Nothing can compare to the comfort our ESA can provide. Thank you for using our service.